wolstech

You're the first one to report this. Krydos will need to investigate what happened here.

You already realized your mistake in your other topic...you were offering things we don't allow. Please see your other topic.

Sure. You've been unsuspended. Please remove the Tiktok views offering within 24 hours. Also, I would recommend removing the Valorant cheating tool as well. It's not currently enforced, but the upcoming TOS changes (which are already live on the Wiki) include a ban on tools designed to interrupt or prevent normal operation of an online game service. Whether cheating will fall under that is something still to be determined. An email will be going out regarding these changes soon, and enforcement will start a few weeks after that email.

Space upgrades are not automatic. For that, you can just donate whatever amount of money is appropriate for the amount of space you want ($5/1000MB, max of 6000MB per person, or $25), and then give us the transaction number and we'll add the space. You can send the money through any of our methods: https://heliohost.org/donate/ Space upgrades are a one time payment. For Morty, the space upgrades work the same way. If you already have a space upgrade from Tommy, it will carry over when you move there. If you need more than 6000MB, you must switch to a VPS instead.

Domain added. It can take up to 2 hours to function. EDIT: Looks like kazvee did it at the same time I did...

We did ban a large quantity of users yesterday for copyright infringement as part of a routine abuse clean up. The bulk of these accounts were suspended for illegally distributing movies or paid TV channels, however, some are suspended for using pirated software instead. IPTV services are usually illegal in the USA because most of them distribute copyrighted material without authorization of the rights holders. I can't check for sure since we don't know what your username is, however, since you do mention IPTV, it's safe to assume you were suspended for copyright infringement.

DKIM, SPF, and DMARC have been set up for the domain imulat.org. We recommend sending a test email to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be. As a reminder, there is also a sending limit of 50 emails per day. Exceeding this limit will result in email service being removed from your account.

Marking solved since the account has since been created.

I'm fine with it. Thanks for asking. Krydos probably needs to make an exception in the system though so you don't end up suspended. Escalating.

Thanks for the email. Please let us know if you need anything else.

This isn't actually something we can fix. It's how Plesk and Softaculous are designed. Your home folder is always named after your main domain (though with the document root at httpdocs). Addon domains always appear as a folder at /home/<main domain>/<addon domain>. Softaculous doesn't understand the concept of addon domains very well, so it always treats /home/<main domain>/ as the root, resulting in data folders and the like ending up in the wrong place if you're installing software for an addon domain and don't change them. Space calculations are equally weird on Plesk because of this. Everything in your home folder is counted as space used by your main domain unless it's inside an addon domain's folder, in which case it shows under the addon domain. The total is still 1000MB for the entire account though, it's just a difference in which domain it shows under in Plesk. I believe databases credit to the main domain unless you associate them with the addon domain. Keep in mind that disk space is only recalculated periodically, so you won't see a change instantly in the numbers shown in Plesk when you add/edit files.

Unsuspended. Your account was suspended for multiple accounts because the system saw all the students in your program as one person. Can you please provide the university email? We can add it as a secondary email so we know it’s a student account and leave your personal email on the account.

root@tommy [/home/noratek.helioho.st/httpdocs]# ls -l total 104 drwxr-xr-x. 2 noratek psacln 6 Oct 19 18:51 DVR -rw-r--r--. 1 noratek psacln 32 Dec 12 13:37 DarkVision.txt <- Malware config file -rw-r--r--. 1 noratek psacln 32 Dec 12 13:32 Dcrat.txt <- Malware config file -rw-r--r--. 1 noratek psacln 33 Dec 12 13:16 Sori.txt <- Malware config file drwxr-xr-x. 2 noratek psacln 148 Dec 22 21:37 Stub <- Malware binaries posing as a password recovery tool -rw-r--r--. 1 noratek psacln 33 Dec 12 13:27 Xworm.txt <- Malware config file drwxr-x---. 2 noratek psaserv 6 Oct 19 17:10 cgi-bin drwxr-xr-x. 2 noratek psacln 42 Nov 29 18:27 payload <- Malware binaries -rw-r--r--. 1 noratek psacln 69632 Dec 18 08:03 test.exe <- Malware binaries -rw-r--r--. 1 noratek psacln 843 Oct 19 18:49 upload.php <- Receiving script to collect uploaded key logs and data drwxr-xr-x. 164 noratek psacln 12288 Dec 21 23:26 uploads <- Stolen data sorted by device hardware ID drwxr-xr-x. 2 noratek psacln 27 Oct 19 18:41 wordpress <- WP install presumably used to hide malware activity root@tommy [/home/noratek.helioho.st/httpdocs]#

That account is permanently banned because it was engaged in illegal activity (malware distribution and storage of stolen data).

Krydos can get this for you.

Since it's been 6+ hours, I just went ahead and resent it for you. Please let me know if you still can't find it. If you happen to get both of them, please use the newer invite as the older one is no longer valid.

Deleted. Thank you for using HelioHost.

That invite was sent 1.83 hours ago and has not been used. Are you sure it's not in a spam folder somewhere? If you still can't find it, let me know and I can resend it for you.

He also asked for this as an added domain over in the email support, which I just added...

Krydos can cancel this for you.

For MySQL you can enable it yourself in Plesk (it's done by editing the database user, there's an option near the bottom for remote access). It's only postgres that needs an admin to do it.

The only difference in the two is the payment model, the actual hosting service is the same. As with all things around here, there's no timeline for when will be releasing a subscription version of Morty since we're all volunteers and don't know when it will be finished.

The prepay you put money in the account up front and the money is used as you go. The regular (subscription) Morty has a recurring charge to your paypal account at the end of each month to pay the bill instead of paying us up front and using the credit over time. This plan isn't available yet.

That's pretty much it. The more you use the more you pay. Right now, Morty is only offered as a prepaid plan. You add money to the account up front, and the cost of the services are deducted each month as you use it. The first 10k CPU and 100GB RAM each day are included in the base rate of $1/month, so if you never go above 10k CPU or 100GB RAM on any day during a month, your account will only cost $1 for that month. The overage rates above apply for usage in excess of those limits. If the account runs out of money, it moves itself back to Tommy (and if it's overusing, gets suspended for high load). Load is calculated the same way it is in Tommy and Johnny, sampled every 60 seconds and summed up over a 24 hour period. You can view your load here: https://heliohost.org/dashboard/load/

I see an internal server error for the scripts on your account, not a 503. The test.py works fine. What are you trying to execute? Also, keep in mind for Python that the script must have a shebang line, must use unix line endings and, at minimum, must be coded to emit a content type header in order for it to not throw an error. The errors in your logs are "End of output before headers", which suggests the code is either not coded to send headers, or is crashing before it can do so (though there's often other errors shown if that's the case...). Your files are also missing their shebang lines.