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wolstech

Chief Risk Officer
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Everything posted by wolstech

  1. @Jenova: The script doesn't work when the new domain is one of the free subdomains. The admin tools will change, but the server itself ignores the change request. In a few hours, the sync process will run and the admin tools will change back to the real domain. Domain changed.
  2. That account is on Ricky, which is unavailable due to a rebuild in progress. As a result, the account cannot be restored at this time. If you're a donor it can be moved to tommy, otherwise you need to either sign up in Johnny when registration opens, or wait until the rebuild is finished.
  3. Unarchived.
  4. Normally I can't do the GFM, but since you posted the full receipt screen shot I can see what you paid. Sent. Please make sure that these accounts stay entirely separate (e.g. don't share between the two accounts), as doing so will get you suspended for having more than one account.
  5. It says your last login is 2020-02-20. You must log in at least once every 30 days to keep your account active, preferably using https://heliohost.org/login/ to do so, as other links may cause your logins to not count. Unsuspended.
  6. That domain is not operating anymore and appears to already be deleted. If you want to host it elsewhere, change your name servers at your registrar.
  7. That's...odd. Tommy isn't showing any real load issues for the past 24 hours. When Tommy does slow down though, the SSL handshake is usually the first thing that starts hanging I've noticed. I have a few older apps running on Tommy and I've been noticing slower times the past day or so as well. Lets have Krydos look at it to see if he notices something I don't.
  8. Not suspended, but it was throwing a 500 error due to an invalid .htaccess file. I renamed that and the site is now working.
  9. Unarchived. It should start working in an hour or two.
  10. Correct. Passenger does not support Angular. Our support for this sort of thing is dependent on whether cPanel adds support for it. I can't find anything indicating that they plan to do so. At the moment, you'd need to buy a VPS: https://heliohost.org/vps/ or find a host that offers SSH access in cPanel (which we do not because of its security implications).
  11. This is caused by an incompatible ISP that changes your public IP too much (more often than not, it happens to users who access us through cellular data). The solution to this is to use a proxy or vpn so your IP doesn't change.
  12. This is a Krydos question.
  13. That wallet has never received or sent anything: https://www.blockchain.com/btc/address/38Rtn7CsveukJyGbiaBX313v6xjzdEvFX5 Was this sent as a lightning transaction or a swap of some kind? There should be a "transaction hash" or "transaction ID" associated with your payment, that will go directly to the payment in question on any block explorer you use, regardless of how or where it was sent. If you can't find it, I can escalate this to Krydos since he's the one who has access to the wallet to see if he can see money from you.
  14. I need either "from" BTC address or the hash/transaction ID of your specific transaction to figure out which one is yours in that list. If you post the transaction ID itself, I can look it up. That link just shows all tx's for the internal coinbase (might be bitpay still?) wallet that our wallet is part of. It doesn't show our share specifically, so it's not nearly specific enough.
  15. Usually people just post the txid or post a link to a block explorer showing the block where the coins were sent to our wallet.
  16. Your username is actually pilots. Unarchived.
  17. Unarchived.
  18. That explains it...the domain search doesn't work on archived accounts, and he had his username wrong. Unarchived.
  19. The file name is index.html... Example.com and example.com/index.html will show the same thing. The server automatically uses the index file when you visit the domain without a path after it.
  20. The account salim62 does not exist.
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