wolstech

@Unknown025 Reverse DNS is set up by the IP owner (us), not the DNS provider (which can be whoever). Krydos has to do this..

Merged since they're the same person. Users are only allowed 1 account. Which of these two accounts do you want to keep? All 4 domains will be added to the one you keep, the other will be permanently suspended.

Nope. It's not likely to be implemented any time soon though, as there are many other projects that are more important, like building Morty.

Weird. Never seen that one before. Your account looks perfectly fine on the backend from what I can tell. I can replicate that by entering random data in the fields and clicking log in, so its something related to the server itself as opposed to a specific mailbox. Lets see what Krydos says.

Can you post a screenshot of this? Nobody else is reporting it, and I don't see any obvious issues with your account.

The SPF you listed is incorrect for mail sent from Tommy. It should be something along the lines of “v=spf1 a mx ip4:65.19.141.77 ~all”

Escalating.

See my response here: https://helionet.org/index/topic/56792-postgressql-database-case-need-help-on-install-postgis-extension-and-arrangement-of-remote-access-to-manage-database/

Krydos has to do this. What is the name of the database and database user needing the access and postgis?

A link to set a new password has been emailed to you.

Working for me as well. Please clear your cache.

We add domains on our side. Please list the domain you want added. As for let's encrypt, if you're doing it in Plesk, uncheck the box that says wildcard certificate, and try again. It will issue without the DNS validation...

Sent.

Please check your forum PMs for information regarding your Lily account.

Python 3.10 is the newest version available on Tommy. Use one of the following as your shebang line in your files. /usr/bin/python (this is an alias of 2.7) /usr/bin/python2.7 /usr/bin/python3.10 /usr/bin/python3.6 Also, as above, please do not repeatedly bump your topics, especially within 24 hours. We're all volunteers here, and there isn't always someone available to provide support as a result.

Krydos has to do this.

I can create the Lily account later tonight when I'm at a computer. Lily will likely not have Plesk for the foreseeable future as we don't have a license for it, and recently they were hesitant to let us renew the 3 licenses we already have due to an idiot who set up a phishing site then reported his own phishing site to google...Google promptly flagged the entirety of helioho.st as malicious...

You cannot have more than one Plesk account regardless of it being free or paid. You can have multiple VPS, and you can have a Lily account alongside a Plesk account (Lily is dependent on a Plesk account). That said, as already mentioned you can add additional usernames to a single account through Plesk if you have other people helping you.

Krydos can rebuild this for you.

Plesk is not free. Do you have a license? Also, control panels generally cannot be removed from a VPS, you would have to have the VPS rebuilt to remove them. Since you already used your free rebuild in this topic, there is a fee to have it rebuilt a second time. https://helionet.org/index/topic/56765-solved-rebuild-vps-request/ Krydos can provide more information on this, but I think it's $1 per rebuild unless you want to wait until next month.

That account is already active. If it's sitting at the progress bar page, close it then log in at https://heliohost.org/login/

An invite for a replacement Johnny account has been sent to you. It'll probably be in spam since you use Gmail.

@nulineng A password reset email has been sent to you.

@Unknown025 That link is only for VPSes and FTP accounts. There is no link for a lost hosting account password. A root admin has to email the user directly.

What was the username of the old account?