wolstech

It's running Wordpress...which is notorious for causing load suspensions. WP is extremely poorly written, and as a result is both very bloated and insecure. WP is the leading cause of load suspensions here at Heliohost, and also one of the top causes of accidental spam and phishing bans (it is very easy to hack, and the criminals usually set up a phishing site or send spam using your account once they break in). Due to the nature of WP, the only real fix for Wordpress...is to not use Wordpress. Literally any other software is better.

Unsuspended.

Sending too many emails...sounds like a compromised password to me. Someone got into that mailbox and tried sending spam is my guess. The bounces are the rejected spam mails coming back... Please change the password to that mailbox immediately. Unsuspended. EDIT: Never mind, your mail counter hasn't reset yet. You'll need to wait until tonight when it resets before I can unsuspend this.

Those settings aren't even for our service. You'd have to ask mailgun about their settings. To email from our servers, set the mail driver to sendmail to use the native PHP mail() function. Please keep in mind that we have an email limit of 50 per day, and you'll get suspended if your mail is reported as spam or phishing.

That depends what server you're on. I can't find your hosting account... Johnny is johnny.heliohost.org Ricky is ricky.heliohost.org Tommy is tommy.heliohost.org.

I asked because we block traffic on nonstandard ports. If it's using 443, you're right that's the regular HTTPS port, so it's not the issue.

Does the API in question happen to use nonstandard ports to communicate?

Unarchived.

You're on Tommy now. Thank you for the donation. If you see a queued page or 404 error, please flush the DNS resolver on your computer and clear your cache.

Moving...

Krydos can confirm he sees it in the account, but I'll send the invite now because I can see a tx to our LTC address. Thank you for the donation I couldn't find an account under your email address, so a Tommy invite was sent. If you already have an existing account you want moved, please let us know the username and we can move that instead. EDIT: Username search found it. Do you want to move that instead? If so, please let me know and disregard the invite.

No. None of our servers support this that I'm aware of. It apparently can be installed, but there's a nice warning on the docs I read that say it causes tons of load and it apparently requires SSL for all connections.

Seems to be working after the apache restart.

See https://www.helionet.org/index/topic/40894-suspended-johnnyyh/?view=getnewpost

It's not suspended, the server is broken. Every account on Ricky is showing an inactive page at the moment... I told Apache to restart, hopefully that fixes it. If not, Krydos will need to fix this issue.

Krydos has to handle the gofundme, I can only verify paypal donations. Escalating to him for that...

High load due to WordPress. It's notorious for this...just one WP install gets people suspended all the time. Having two is just a suspension waiting to happen. WP is the one program we highly recommend everyone avoid, because it's so badly written. It causes tons of load, and is also extremely insecure. Just about any other software you can use is better that WP. Please delete the two WP installations immediately. As for disk space, you need to provide proof of donation (transaction ID) for $5 or more if you want the extra disk space. Unsuspended.

It’s worth noting that Firefox is the only browser that does not use the OS certificate stores...it has its own. There is a flag meant for enterprises that enables it to use the OS cert stores though. Edge, IE, and chrome all use the normal stores by default. He would need to explicitly import custom certs in FF, enable the enterprise roots flag, or use literally any other browser.

If it happens a third time I'll let Krydos decide (in the past, I've seen him offer to unsuspend users if they agree to move to Johnny). WP is a very common culprit when it comes to load suspensions for memory though, so with that gone, there's a good chance it won't happen again. Also, you can monitor your load here: https://tommy.heliohost.org:2083/frontend/paper_lantern/load/index.live.php The numbers shown represent an average for the day, not current levels, so tomorrow's numbers might be more accurate considering you caused a bunch of load earlier today and got suspended.

My bet is that it's WordPress...it's infamous for this. I've unsuspended you, but disabled your website so it won't cause load while you fix it. Please keep in mind this is the second time you've been suspended for this recently. Every time you cause load, you cause performance issues and down time for thousands of other websites. If you get suspended again, you might not be unsuspended.

Parked.

I'll probably have to put it on DNS Only for those domains to get everything working. CF is annoying, but I'm stuck with it since lily uses a wildcard cert my domains. The tool I use for autossl needs it for its API so it can update DNS records for cert renewals. I'll try one of those XP boxes when I get a moment and see if the encryption works now though. Thanks.

Can you turn it on for si3.raxsoft.com, raxdev.raxsoft.com, and sso.raxsoft.com? Those are the three that have APIs that could be targeted by XP boxes. As for having 30 domains, there's a bunch more than normal simply because I have twins running of some things at the moment due to being in the middle of modernizing things. The new stuff is on Lily, old stuff is on tommy.

Suspended for high load...that's pretty common when you run things continuously in the background. Odds are that the script is broken (e.g. infinite loop) and started hogging the CPU. Please debug the script on your computer before running it here again. Causing load like this impacts all the other users on the same server. Unsuspended.

EU.org is not supported as an addon domain because of it's non-standard name server configuration requirements. The .br method (make it your primary domain to trick them into setting up) sometimes works, but not always. @sohamb03: It's not reliable with eu.org. From what I can tell, eu.org detects us removing their records and stops serving the NS records shortly thereafter. Dumb design on their part. They actually make .br look good in terms of setting a domain up. The recommended configuration here is to use eu.org domains as your primary domain. If you really don't want to do this, I have to add it on my end manually. Please create a subdomain instead, then tell me what the subdomain is and I can park the eu.org on top.