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wolstech

Chief Risk Officer
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Everything posted by wolstech

  1. It can take up to 24 hours for it to get a certificate. Also, make sure you do not have a forced SSL redirect on your domain (or that the .well-known folder has an exception). That folder must be accessible over plain HTTP or it will fail.
  2. Sent. Please keep in mind you'll need to pick a different username.
  3. Your account is still active...I'll make it easy and just suspend the old one and send a replacement.
  4. There is no need to do anything special to use new functionality. Just use it as you always have. Also, there's no way to "reset" an account. You have to back all your data up and delete your account entirely, then we send you an invite to create a new one. If you want to do that, delete your account and let us know so we can resend the invite.
  5. @Flaze: He means the forum account. Gone.
  6. It looks like you are trying to restore a backup for the user “admsc”. The user “admsc” already exists on this system. That can't be unarchived because it's already active.
  7. Unarchived.
  8. Unarchived.
  9. Indeed inactivity. Unsuspended. Give it a few minutes and it'll be up again. Lily accounts go inactive when the cPanel account they're associated with goes inactive. Also, a Lily account that's inactive can be renewed just like a regular account by entering the Lily username at https://heliohost.org/renew/ They do take a few minutes longer than a cPanel account to start working again though.
  10. Unarchived.
  11. Unarchived.
  12. My response yesterday morning was poorly timed, even I didn’t know that K was planning to finish the server yesterday until the announcement. I’ll get this unarchived for you later tonight when I’m at a computer if someone else doesn’t do it sooner.
  13. Unarchived.
  14. Unarchived.
  15. That account is already active.
  16. Unblocked as well. He probably tried signing in before we restored it...
  17. Unarchived.
  18. That just needs to be installed yet. PHP is installed without most of its extensions when a server is rebuilt. What PHP version is this needed for?
  19. Unarchived.
  20. Unarchived.
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