wolstech

Received PM about this issue. Hostinger blocked Tommy's shared IP. I can't even ping the server from Tommy, let alone get a DB connection to work. Johnny isn't blocked though and works fine. Hostinger's support needs to unblock 65.19.143.6 to fix this.

Link to error is dead (404 not found), can you post a screen shot?

Unblocked. It was for failed SFTP logins. Please keep in mind that the SFTP only accepts your cpanel username and password (SFTP does NOT accept email addresses or the "additional FTP accounts" you make in cPanel). It may take up to 15 minutes to be effective.

The bihourly background process is stuck. 854 minutes and counting since last restart and load is <8...it should be every 2 hours or so at least. There's also two registrations for Tommy still queued... Escalating to Krydos.

Unblocked IP. And yes, it's 50 recipients/copies per day, not 50 emails. It doesn't matter if you send 1 email with 10 recipients or 10 emails with 1 recipient each, both are seen as 10 for the purposes of the counter. This used to not be the case, but we changed the behavior about a year and a half ago when phishers figured out it was only counting emails, not recipients, and started sending their phishing as 49 emails x 120 addresses per email to evade suspension. They were sending 5000 phishing emails a day out of our servers and getting us blacklisted everywhere. Since you figured it out, I'll mark it solved. Please let me know if you need anything else

As much as we love to hate on WP around here, I have to admit that number is extremely impressive. And yes, when the content on it is set up correctly (and it's tested outside of registration hours since Tommy does often slow down around midnight UTC), a Tommy account can in fact be faster than some paid hosts.

Unsuspended. I'll escalate this to Krydos to see if he knows anything about what is sending these emails or has any other advice on this.

You've been moved to Tommy. It may take an hour or two for your domains to start working again. Thank you for the donation

Moving...

It's because you're suspended for sending too many emails. We have to wait until midnight UTC for the mail counter to reset, then we can unsuspend it. Isn't this the second time in a few weeks you've had this happen? If so, we can raise your mail limit to keep this from happening. If you would like to do this, please provide examples of emails you're sending and information about where the email addresses being mailed come from. Please keep in mind that we do not allow sending of commercial emails/advertisements.

Weird...you're already on Tommy from the looks of it. Someone else must have moved you and forgotten to post. Nonetheless, thank you for the donation

The username is just stockcoi for cPanel. If you lost the password, you can reset that here: https://johnny.heliohost.org:2083/resetpass?start=1

Krydos has to do this, so I'll pass this to him. In the meantime, the most common cause of deployment failure is invalid database credentials, so I would start by making sure you didn't leave test credentials in there.

Unblocked. It may take up to 15 minutes to be effective. It was for failed SFTP logins. Please make sure you use only your cpanel username and password (email addresses and the "additional FTP accounts" you make in cpanel are not supported). As for forum passwords, you reset those here: https://www.helionet.org/index/index.php?app=core&module=global&section=lostpass

It's because you have a flask app installed. The .htaccess that goes with that redirects all requests, so you can't access the cgi-bin folder. Renaming the .htaccess lets the server find the file, though the app.py is not a valid Python file or a valid python web app, so it just produces a 500 error instead.

Unarchived.

He's on Johnny, so what he calls an issue is actually normal. The uptime on that server is garbage, and that's by design. Johnny server is meant for experimentation and playing around. Johnny is for people that just want to briefly try something or see the features we have, and who don't care about their site actually being available consistently. We allow users to use a lot more resources, and we have more than double the number of users on Johnny vs. tommy. If he moved to tommy, his site would actually be reliable because we tightly control resource use and limit the number of new accounts to prevent overloading the server with users.

Unarchived.

For web sockets, there are topics on this if you search "sockets" on the forum, but they're mostly users who tried doing it using Java, and it didn't work. I don't know if anyone has ever tried doing it with Python. Might be worth trying. As for cgi-bin not running code, do you have a link to a script that won't run so we can figure this out? Once we have a link to a broken script and I can take a look I'll pass this to Krydos for you. He's the expert on the Python stuff around here and will probably also have input on the web sockets (I don't know much about either of these topics beyond how to get a script running, I mostly do PHP work...)

Krydos has to install these.

They probably just haven't been worked, considering there are far more important things to worry about (like Ricky). Also, FYI, in one of your open requests this part is no longer accurate. The free Tommy sign up is available again and has been for several weeks. It's still far easier to donate than to get the free one though. The number of accounts per day varies, so we don't publish exact numbers as to how many are offered per server per day, but it's usually somewhere around 1-5 accounts per day for Tommy. Tommy is one of our fastest and most stable servers, with its hardware being amongst the newest between our servers. Tommy has a high uptime of 100% and it cannot drop to anything lower than 99% uptime. Because of its stability and speed, it is recommended to anyone that needs a fast an stable production server. The only problem is that since Ricky closed \(for maintenance\) a lot of people decided to move to Tommy lowering its uptime to under 99% which is unacceptable. So they had to close the free signups. The only way to get into Tommy is to make a small donation of at least $1 and you will get a high quality Tommy server. The win-acme tutorial looks nice That ZeroSSL page was long overdue for an overhaul. (For the curious until the PR is merged: https://robertzou1234.gitbook.io/robert-zou/management/johnny-ssl)

You've been moved to Tommy. Escalating to Krydos for the dedicated IP.

Done. Thank you for the donation

Moving...

Are you on cellular internet or a hotspot of some kind? Mobile internet service can change your IP regularly, as often as on every request. The usual solution to this is to use non-mobile internet, or to use a VPN or proxy so you always have one IP.