wolstech

We need your server and the PHP version you're using at minimum. Please keep in mind that mcrypt is not available for PHP 7.2 and up since it's no longer supported in those versions. If you're using 7.2 or newer, please change your PHP version to something lower in cpanel. Most apps that use mcrypt expect 5.6 or older anyway...

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. <br /><br />If you still see the suspended page, please clear your cache.<br /><br />If you need help figuring out why your site is causing such high load let us know and we can try to help. If the high load is simply because your site is getting a lot of traffic, you might want to consider purchasing a VPS instead. https://www.heliohost.org/vps/ VPS hosting gives you an entire virtual server to yourself, including no load limits, a dedicated IP address, and full root access.

Please make sure that the program you offer is legal in the USA and that it does not attempt to collect credentials for third party websites like banks or PayPal (doing this will earn you a phishing ban). While MLMs are legal and we do not prohibit them, there are nuances in how they're structured that makes them legal, and these can easily become illegal (for instance, a Ponzi scheme). Unsuspended.

Krydos has to do this...

The backup had nothing to do with your suspension. This is why we tell everyone to not use WP. It's the leading cause of load suspension WP causes way more load than any other CMS you could use, and it's also the most insecure (WP is a leading cause of hacked accounts, and the leading cause of accidental bans). Please remove WP as soon as possible. Unsuspended.

That domain is refusing to be unparked due to a server error. Krydos will need to fix this. (XID 6jnt5b) This system does not have a domain named “fritschi.gq”. at /usr/local/cpanel/Cpanel/Domain/Owner.pm line 57. Cpanel::Domain::Owner::get_owner_or_die("fritschi.gq") called at whostmgr/bin/whostmgr2.pl line 3062 main::unpark("unpark") called at /usr/local/cpanel/Whostmgr/Dispatch.pm line 259 Whostmgr::Dispatch::_do_call("unpark", HASH(0x32fb040), HASH(0x330d510)) called at /usr/local/cpanel/Whostmgr/Dispatch.pm line 157 Whostmgr::Dispatch::dispatch("unpark", 1, ARRAY(0x3304778)) called at whostmgr/bin/whostmgr2.pl line 960

What domain needs to be removed?

Is the domain from eu.org or .br by chance? If so, those aren't supported as aliases. You have to make these your main domain in order to use them.

We take crypto too. For free use though, the free signups reset at midnight UTC and fill in less than 10 seconds each day (you basically have to mash F5 on the server select page right at midnight and hope you see the button, then get through the wizard before someone else). Most have to try for several days or more to get a free Tommy account. I would say the majority of Tommy accounts go to donors.

You need to change your domain's name servers at your registrar to ns1.heliohost.org and ns2.heliohost.org

Let's fix WP before you start...just don't use Wordpress. It's the number one cause of unintentional suspensions here at heliohost. It's complete garbage internally, and is notorious for causing both high load suspensions as well as accidental bans (gets hacked, the hacker usually then sets up phishing on your domain and sends spam from your account).

Unblocked. It was failed SFTP logins. Make sure you use only your cpanel username and password for that, additional FTP accounts from cPanel, email addresses, etc. won't work for SFTP.

Still not hosted here: phabricademoda.com.br Host: phabricademoda.com.br Class: IN Ttl: 3600 Type: NS Target: ns2.locaweb.com.br Host: phabricademoda.com.br Class: IN Ttl: 3600 Type: NS Target: ns1.locaweb.com.br Host: phabricademoda.com.br Class: IN Ttl: 3600 Type: NS Target: ns3.locaweb.com.br The .br domains are a known compatibility issue with our service though. Make sure you've set the .br domain as your HelioHost account's main domain before setting the name servers, or they won't save. This is because .br has a non-standard requirement that the host be set up first, while everyone else expects the domain to be set up first.

It's marked as "suspicious"...what do you plan to use this for?

Ricky usually lasts a few minutes each day. Johnny always lasts longest because he accepts substantially more accounts than the other two, at the expense of his performance.

It has to be something specific to your computer, your internet connection, your region, or in one case I've seen, the language of the operating system (Windows can be weird...using a non-English language can cause certain software that otherwise works to malfunction). Unfortunately, there's nothing more we can do on our end since it works perfectly for every other person who has tried.

That link works fine for me. Either your computer or your ISP is the issue. I see this: https://imgur.com/a/iP9KpCa

Cloudflare registrar is a known compatibility issue because of that limitation. You need to change the IP address in your A records to 65.19.143.6. Please keep in mind that some features (mostly email related stuff) might not work correctly without using our name servers. Since you’re unable to use our name servers, you will have to transfer your domain if you need these features to work. Also, as a reminder, Heliohost may not be able to provide support for issues with accounts using name servers other than ours.

Done. Yes, CF is cloudflare. You need to use our DNS during setup to get everything working. Once that happens, remove the site from your cloudflare account entirely, then set it up on cloudflare again (it needs to copy the updated records from us). Please keep in mind though that CF isn't really necessary on Tommy since the server is much faster.

Moving... Please keep in mind that once moved, your site will not work until you remove CF and set your name servers to ns1.heliohost.org and ns2.heliohost.org.

I see numerous emails from your account to Gmail which are showing as having been accepted by gmail on our end. Gmail is discarding your mail.

That website isn't hosted here so we can't assist with it.

My bet is that the email is being marked as spam. What email provider are you sending the mail to? Some like Microsoft and GMX will often refuse mail from us because we frequently get users who host abuse such as phishing.

Are the messages just not arriving? What email provider are you sending mail to? Also, do the scripts use mail() to send mail, or something else (e.g. SMTP)?

Fixed.