wolstech

Unblocked. It can take 15 minutes to be effective. SMTP AUTH logins is a non-web mail client (e.g. a phone) trying to send email with the wrong password. Odds are you changed your password and forgot to update it somewhere.

Krydos has to set this up for you.

Unblocked. It was for failed cPanel logins. If you use https://heliohost.org/login/ this won't happen to you. It may take up to 15 minutes to be effective.

What is the database name, database user, and IP address (or it we can allow any IP) that needs access?

Please check your PMs.

Unarchived.

You'll need to remove Cloudflare entirely, get the account working with our name servers, then set CF up again and let it copy the working zone data. As a reminder, we don't recommend CF because of the many problems that it is known to cause with our services, and cannot provide support for domains that are using CF because we are unable to see the DNS records. Also, please keep in mind that our terms of service do not allow hacking activity/tools/scripts of any kind (legal or not). Accounts that engage in such are subject to a permanent ban without refund. You can host blogs here discussing it and such, but actual exploits and tools are not welcome. That said, since you donated, I've moved you to Tommy and am going to give you 24 hours to clean all of the hacking tools out of your account. Specifically, I want the folders below removed, and confirmation that this material will not be hosted here in the future: root@tommy [/home/hkr0x0a/www]# ls -la total 104 [snip] drwxrwxr-x. 12 hkr0x0a hkr0x0a 263 Jun 12 2020 New directory <--**Delete entire folder** drwxr-x---. 8 hkr0x0a hkr0x0a 252 Mar 14 2020 pandaonair.com <--(Remove the "tools" folder inside, rest can stay) drwxrwxr-x. 2 hkr0x0a hkr0x0a 38 May 8 15:28 pocs <--**Delete entire folder** drwxrwxr-x. 3 hkr0x0a hkr0x0a 18 Jul 21 2020 synack <--**Delete entire folder** [snip] drwxr-xr-x. 2 hkr0x0a hkr0x0a 236 May 8 15:28 yahoo <--**Delete entire folder** Please clean up the above and let me know when it's done. Thank you for the donation

That was because your mail client was trying to check the mail of a suspended account. Unblocked. (It may take 15 minutes to be effective).

Unsuspended.

Please check your PMs.

50 recipients per day (note that this is recipients, not emails! A single message with 10 people on it counts as 10, not 1).

Johnny doesn't support asp.net. You need a Lily account for that. Lily is an addon account that attaches to your existing Johnny account and supports asp.net. Lily is not a replacement for a cpanel account, you actually need both for it to work. Do you want me set up a Lily account for you?

We have to wait until midnight UTC for the mail counter to reset before we can unsuspend this.

Moving to Tommy without deleting your account and winning the registration lottery requires that you be a donor. Have you donated? If so, what is the transaction ID of the donation so we can find it?

Krydos can get this for you. As for logging to file not working, tomcat runs as a different user IIRC, so you probably need to grant write permissions to "other" (e.g. 756 or 757) for the folder the log will be saved in.

That account is not suspended. If you see an inactive or suspended page please clear your cache.

Received PM: You're most welcome Let us know if you need anything else.

Received PM about this issue. Hostinger blocked Tommy's shared IP. I can't even ping the server from Tommy, let alone get a DB connection to work. Johnny isn't blocked though and works fine. Hostinger's support needs to unblock 65.19.143.6 to fix this.

Link to error is dead (404 not found), can you post a screen shot?

Unblocked. It was for failed SFTP logins. Please keep in mind that the SFTP only accepts your cpanel username and password (SFTP does NOT accept email addresses or the "additional FTP accounts" you make in cPanel). It may take up to 15 minutes to be effective.

The bihourly background process is stuck. 854 minutes and counting since last restart and load is <8...it should be every 2 hours or so at least. There's also two registrations for Tommy still queued... Escalating to Krydos.

Unblocked IP. And yes, it's 50 recipients/copies per day, not 50 emails. It doesn't matter if you send 1 email with 10 recipients or 10 emails with 1 recipient each, both are seen as 10 for the purposes of the counter. This used to not be the case, but we changed the behavior about a year and a half ago when phishers figured out it was only counting emails, not recipients, and started sending their phishing as 49 emails x 120 addresses per email to evade suspension. They were sending 5000 phishing emails a day out of our servers and getting us blacklisted everywhere. Since you figured it out, I'll mark it solved. Please let me know if you need anything else

As much as we love to hate on WP around here, I have to admit that number is extremely impressive. And yes, when the content on it is set up correctly (and it's tested outside of registration hours since Tommy does often slow down around midnight UTC), a Tommy account can in fact be faster than some paid hosts.

Unsuspended. I'll escalate this to Krydos to see if he knows anything about what is sending these emails or has any other advice on this.

You've been moved to Tommy. It may take an hour or two for your domains to start working again. Thank you for the donation