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wolstech

Chief Risk Officer
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Everything posted by wolstech

  1. Invite sent. Also, the old accounts username was zerbas
  2. That doesn't find anything. What email address are you logging in with when you get the move to plesk message you mentioned?
  3. What was the username of your old account? We can send you an invite to create a new one.
  4. I forgot that Afraid/FreeDNS domains don't work properly with LE (they're almost always over quota for certificates because Lets Encrypt did not give them an exception). This is another reason we recommend not using that domain provider. You're going to keep running into trouble with that domain. Please consider getting a domain from a different provider. That said, I've installed the zerossl one that's on your account since all the pieces are there. Give it 2 hours to start working. Note that our servers do not redirect HTTP to HTTPS by default. You should not expect that behavior unless you specifically turn it on in Plesk (though I'm not sure users can even have change option). Do you want me to turn that on for you?
  5. Please look for an email containing a link to reset your password.
  6. As moneybrz stated, just use the button in plesk to generate one. Make sure you uncheck the box for wildcard certificate hen doing it as we don't support those yet. ZeroSSL has been obsolete for years on our service. Back in the day it was a requirement before automatic SSL certificates were a thing on cpanel, but it died when that was added, and Plesk now has the same functionality.
  7. Sent. The invite will probably be in your spam folder...
  8. What was the username on your old account?
  9. Invite sent. It might be in your spam folder.
  10. That email was sent and lost long ago. What was the username of the old account? I can send you a new invite...
  11. You do it on the registrar's website. That domain is from Afraid though isn't it? IIRC they didn't support NS records unless you contact them to have that support enabled. Check for an option to set up external name servers / NS on their site, but if you don't see it you'll need to ask them how to do that. Their service has historically been known for not being the most compatible thing in the world due to its nonstandard nature...
  12. Assuming this runs on the server side, a user can't see it anyway. Pretty much every server side app just puts the info in plain text in a config file. If it runs on the client, your app is badly designed. You shouldn't be doing raw SQL from the client if you can help it, as all it will take is someone debugging the program to pull the info from memory and dump (or worse) your DB.
  13. Thank you for pointing it out, those old scripts all died when cPanel went away. A substantial portion of the wiki contains dead links or inaccurate information because it was all written based upon the now-discontinued cPanel servers. Nobody has taken the time to rewrite it. The wiki is actually built on GitHub, so if you would like to contribute to updating these things, you’re welcome to fork the wiki repo, edit it, and then submit a pull request for the changes to have them published.
  14. Escalating.
  15. Krydos can do this for you.
  16. Which database and database username?
  17. Krydos can rebuild it for you.
  18. This website is working properly for me. Please clear your cache.
  19. Bingo...there needs to be an index.html or index.php file inside of httpdocs in order for this error to go away.
  20. Added. Please create an A and AAAA record pointed to the IPs shown in Plesk. The domain may take up to 2 hours to work.
  21. Try setting it up again, and make sure the folder where you put the repo exists. I created the one in that error, but now it just says it's not a git repo...if that doesn't work, let me know and I'll escalate it as I don't know much about Plesk's git implementation. I've seen others use it successfully....
  22. Escalating to Krydos as I don't see why this isn't working. The zone exists and has a webmail entry in it...
  23. Your account has been deleted and an invite for a replacement account has been sent to you.
  24. Domain changed.
  25. Domain lag.heliohost.us has been replaced with apex.oops.wtf. It may take up to 2 hours for it to work.
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