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Posts
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Everything posted by wolstech
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Assuming this runs on the server side, a user can't see it anyway. Pretty much every server side app just puts the info in plain text in a config file. If it runs on the client, your app is badly designed. You shouldn't be doing raw SQL from the client if you can help it, as all it will take is someone debugging the program to pull the info from memory and dump (or worse) your DB.
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Thank you for pointing it out, those old scripts all died when cPanel went away. A substantial portion of the wiki contains dead links or inaccurate information because it was all written based upon the now-discontinued cPanel servers. Nobody has taken the time to rewrite it. The wiki is actually built on GitHub, so if you would like to contribute to updating these things, you’re welcome to fork the wiki repo, edit it, and then submit a pull request for the changes to have them published.
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Escalating.
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Krydos can do this for you.
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Which database and database username?
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Krydos can rebuild it for you.
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This website is working properly for me. Please clear your cache.
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Bingo...there needs to be an index.html or index.php file inside of httpdocs in order for this error to go away.
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Added. Please create an A and AAAA record pointed to the IPs shown in Plesk. The domain may take up to 2 hours to work.
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Try setting it up again, and make sure the folder where you put the repo exists. I created the one in that error, but now it just says it's not a git repo...if that doesn't work, let me know and I'll escalate it as I don't know much about Plesk's git implementation. I've seen others use it successfully....
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Escalating to Krydos as I don't see why this isn't working. The zone exists and has a webmail entry in it...
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Your account has been deleted and an invite for a replacement account has been sent to you.
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Domain changed.
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[Solved] REQUEST TO ADD DOMAIN INFINITYHUE.US.TO
wolstech replied to lagboy's topic in Customer Service
Domain lag.heliohost.us has been replaced with apex.oops.wtf. It may take up to 2 hours for it to work. -
Usually within 24 hours, though sometimes longer.
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There's a limit of 10 domains per user, so you won't be able to host all 12 sites. At some point in the future we're going to offer a paid upgrade for more domains, but pricing has not been determined. Faucets or other crypto services are permitted provided they are operated legally and don't cause excess load. Proxies are allowed, but they usually cause users to get suspended for high load, so I would advise against it as a result. Eventually there will be a plan called Morty with no load suspensions, but it will not be free and will have a variable monthly fee attached to it instead. Yes you still need to log in every month as a donor on Tommy. The paid Morty plan mentioned above that has no load suspensions will also have no inactivity suspensions once it releases. Yes Cloudflare is supported. I can't speak to IPFS as I'm not the most familiar with it. You may want to consider a VPS for your application as you'll probably be more satisfied with the performance. While not free (starts at $4/month), a VPS will do everything you listed, including hosting 12+ domains, a proxy or even a VPN, etc. It comes as a blank linux box with SSH access, you put whatever software you want on it, and there's no suspensions as long as you keep it paid up and we don't get reports of illegal activity.
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Krydos can rebuild this for you.
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What is your hosting account's username?
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[Solved] password reset on https://heliohost.org/
wolstech replied to apikoding's topic in Customer Service
Please check your email for a link to reset your password. -
There currently is no self-serve way to see the numbers, but that functionality is planned and will eventually be available in the dashboard. In the meantime just ask and we can post a load chart for you.
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[Solved] Need help in reactivation and transfer to Plesk
wolstech replied to itmaster's topic in Customer Service
An invite for a replacement account has been sent to you (and is probably in your spam folder since Gmail considers our mail to be spam). Your new account will be on Johnny since Ricky is no longer available. As for why you didn't get the email, Gmail puts all of our email in spam, so you likely missed it alongside your actual spam. A copy of your old account's content can be downloaded via https://heliohost.org/backup/ -
You're suspended for causing too much server load. You've consistently been the heaviest account on Tommy for the past several months, you were suspended because your load has gotten to the point that it's causing impact to other users. Please fix or remove whatever application is causing the excess load quickly. Long-running Nodejs applications and Wordpress (which is poorly coded) are the usual culprits. Node apps can be fixed by using passenger, unless it's something like a discord or telegram bot (in which case rewriting it to be less resource intensive is usually the solution). Wordpress is best fixed by removing extensions or not using Wordpress. Unsuspended.
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Just checked again on this and it was causing a ton of load again, I've added deny from all to the htaccess in your httpdocs folder to take the site offline until you fix it. Please fix or remove WP, then remove the deny from all statement to put the site back online.
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Escalating to Krydos to handle this.
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Changed and sent. Domain may take up to 2 hours to work.
