wolstech

Correct. If you select that option the IP of the remote machine won't matter and any device can access it using those credentials.

This user is also over disk quota...1386.6MB of 1000MB used.

For the file system backup of your website files, archive all of the files in your home folder with a command like tar. It'd be something like this: tar -czvf backup.tar.gz /path/to/files Then just download the backup.tar.gz using SFTP. For 2 and 3, you generally can't uninstall a control panel...you reinstall the OS instead. For that, you'd ask for the VPS to be rebuilt, then afterwards install whatever new control panel you want.

Changed. It can take up to 2 hours to finish setting up. You'll need to set your domain's A records to 65.19.141.77 or NS records to ns1.heliohost.org and ns2.heliohost.org if you haven't done so already.

It's on Ricky, so Krydos needs to resend this for you.

Changed. It can take up to 2 hours to finish setting up. You'll need to set your domains A record to 65.19.141.77 or set NS records to ns1.heliohost.org and ns2.heliohost.org before the domain will work.

Not for the moment no. We're not going to use the method we used yesterday again for CF users since it was incompatible, but we might try another cleanup when we have a better solution for CF. If we do that and they get disabled again, let us know.

We discovered that the file based verification we implemented didn't work as well as we'd hoped. It turns out that it's incompatible with CloudFlare and Lily accounts, and domains that have their root redirected (which is a lot since people often put their site in a subfolder) have issues as well, which is probably what happened here. You shouldn't need to modify the well-known folder yourself, just make sure visiting <domain>/.well-known/ doesn't redirect users to your website. You should get a directory listing or perhaps a default web page from Plesk.

The file based verification is incompatible with CF and a few other things (notably Lily accounts and possibly domains that have their root redirected into subfolders). We won't be running this again for the time being due to all the issues it caused, so no action should be needed on your part aside from re-enabling your domains.

After further investigation, we determined that the file-based verification we recently implemented is incompatible with CloudFlare (among other things...it broke Lily accounts which can intentionally have domains on plesk that don't point to it, and possibly domains with redirected roots as well). You can just turn the domains back on for now.

This behavior is by design. Open_basedir prevents users' scripts from reading files that are outside their home folder, which session files are (they're in /var). You'll need to reconfigure the software to not save session data in that folder.

You'd need to sign up for a VPS first at https://heliohost.org/vps/ Krydos can probably help you get your stuff moved and running once the VPS is built. There might be a short wait to get a VPS due to demand. Krydos will have more info on doing this as it's definitely been done before.

Plesk does not support programmatic creation of databases by a regular user account, so you'd need to create these manually. Only a server admin account can do this (via the Plesk API).

Plesk does not support encrypted MySQL connections.

You set the allowed IPs when you create/edit the user. If you go to your database list, and click the username attached to the database, at the very bottom of the user properties below the permissions checkboxes there's an option for Access Control where you set this up. It looks like this:

Closing as duplicate. I answered over in your post in customer service.

I'm assuming you actually changed the username in the code? Your SQL users will all start with resparkman1_ , so the username shown above would never work. Host name for remote mysql is Johnny.heliohost.org, port 3306.

VPSes are entirely separate from the shared hosting. You'll get your own server to run your code on. For ASP.NET, you'll need a Windows VPS and will get RDP access to it once its set up (you'll receive an email). Once you have access, you just install IIS and ASP.NET and publish your app. Note that the Windows VPSes don't include the Windows Server license, so on top of the VPS subscription you'll need to buy a license for that as well (you'll need to source that yourself).

Ricky has not been rebuilt with Plesk yet and hasn’t accepted new users in almost 2 years. We currently have no plans to rebuild it either. Johnny is actually the most stable right now with Tommy a close second.

I added the subdomain back, it was missing for some reason, pointed to ~/public_html/jeep. Make sure you update the DNS for that subdomain to point to 65.19.141.67 so it will work. The domain may take up to 2 hours to start working.

Domain changed. It takes up to 2 hours to take effect.

Krydos can do this for you.

Gone.

What was the account's username? Based on the title of this post, I suspect you're trying to use the move invite now, which the time to perform that has long since past...

We don't support the deployment of prebuilt appliances to my knowledge. Krydos is the one who would need to look at VPS not responding for you. Which VPS are you anyway? Your forum email does not match any VPS on file, and you posted in what appears to be someone else's email support originally (email address did not match so your topic was split).