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Posts
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Everything posted by Krydos
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[Inactive] Error 500 On Johnny + No Panel Access
Krydos replied to ezugaru's topic in Customer Service
Is this still occurring, or is everything working now? -
[Solved] Folders In The Home Directory Deleted
Krydos replied to h3llb0y2012's topic in Customer Service
It shouldn't really matter if you delete folders. The url roots of each of your domains will automatically be recreated once every 24 hours. So, if you only have the one main domain that each account starts with it will be /home/username/public_html. If you have any addon domains these will also automatically be recreated such as /home/username/public_html/addon. If you want to run cgi you might have a bit more of a problem because the cgi-bin directory probably won't recreate itself, and if you just create a directory called "cgi-bin" it might not work to run cgi in because it needs to have special permissions and apache has to recognize it before it will work. Anyways, if you have any specific problems or errors let us know and we can help you with them, or if it really bothers you that your account isn't perfect anymore I suppose you could always delete your account http://www.heliohost.org/home/support/scripts/delete and recreate it http://www.heliohost.org/home/signup -
[Inactive] Java Servlet Not Getting Activated When Invoked From Jsp
Krydos replied to appsjava's topic in Customer Service
It sounds like you're trying to deploy a .war. When java is activated on your account .jsp files should start working within 24 hours, but .war files have to be deployed by an admin on your account for you. Here is the process. -
[Solved] Deploying Ror App At Heliohost: Help Needed
Krydos replied to jmz's topic in Customer Service
This is the process I use to deploy a rails application. Click http://johnny.heliohost.org:2082/frontend/x3/ror/index.html Type the app name into the box. Check (or leave unchecked) load on boot. Choose your application path. Default is /home/[username]/rails_apps/[appname] Choose the environment type: production or development. Click create. Wait for the rails app to be created, and then once it is click "go back." Now your new application should show up under the "Available Ruby on Rails Applications" heading, but it will say "Not Running" so click the "Run" button under the Actions header. cPanel will start the application, and give you a "go back" link. Click this. When the page reloads a lot of the time it will still say that your application is still not running, but if you reload the page again it should show up shortly. Locate your new rails app under the "Create a Rewrite" header, and click "Create Rewrite." Here you can create a subdirectory for the rails app to run under, or you can select whatever subdomains, parked domains, or addon domains you have previously added. When you have the location you want your rails app to run from click "Save." Now when you go to the domain you selected/typed above you should see a brand new default rails app with the "Welcome aboard, you're riding Ruby on Rails!" If you see a 500 error, or a 503 error or 404 error, or something else it might mean you messed up on the above steps. Open up cPanel file manager, or FTP, or your favourite way of getting your files onto the server, and navigate to /home/[username]/rails_apps/[appname] or wherever you put your rails app in the above steps. Upload your files, and have fun developing in RoR. Let us know if this process works for you. There may be several valid ways to get a functional RoR application working on Heliohost, but this is the process that I have used and is proven to work. -
That's probably because palac-du.heliohost.org is not the domain for the account pdu.
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That account is not suspended. Don't forget to clear your cache.
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Try adding your domain again now. Let us know if you're still not able to park your domain.
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That domain is not hosted on our servers. http://byrondallas.heliohost.org/php/tools/dns_records.php?domain=sprite-cs.tk&rec=NS you would have to ask 000webhost.com why it's offline since that is where you have your name servers set. If you want to host that domain with us you need to log into your http://dot.tk/ account and set your nameservers to ns1.heliohost.org and ns2.heliohost.org
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[Solved] Server Error In '/' Application Gdiplus.dll
Krydos replied to jetliweb's topic in Escalated Requests
Thank you to vogelserver for posting a test file that I could check while I tinkered with things. I think I've got the gdiplus.dll stuff working now. Is it working for everyone? -
That domain was added about 2 hours ago. 2 hours is less than the 24 hours that one can expect all newly added domains to show up as queued. Please wait an additional 22 hours, and if you still see the queued page try clearing your browser cache. If clearing the cache doesn't make the queued page go away let us know and we can take another look.
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Try resetting your password now. Let us know if you're still unable to log into your account.
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/home1/toast/public_html/Hall_of_Mirrors.exe
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Your account was suspended for the following reason: Malware. 1 file(s). Win.Trojan.Agent-127903 FOUND That means that there are some malware files found on your account. For your safety and to protect your website from potential further corruption the account has been suspended. To find the infected files we recommend making a backup of your site, download the backup file to your computer, and scan the backup using a reputable virus and malware scanner. If you're having trouble locating the offending files please ask and we can provide more information. If you are you certain that it is a false-positive, we strongly encourage you to file a false positive form here: http://cgi.clamav.net/sendvirus.cgi Your account should be unsuspended now, but keep in mind that this is a temporary unsuspension. You have 24 hours starting at the time of this post to clean your account of any and all malicious files or your account will be resuspended.
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Your account has been manually unsuspended. If you still see the suspended page then you should try clearing your browsers cache.
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Well, your account is causing the most load on your server so far today, so no I don't think you have it fixed yet.
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That .war could be deployed, but it wouldn't start. Here is the error message it produced: FAIL - Application at context path /EPP could not be started
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I just wish more people were willing to try to fix high load problems. It seems most of the people who get suspended for high load just say something like "thanx for u halp" and then cause twice as much load the next day. The point of high load suspensions and second chances are to alert webmasters to problems and then get those problems fixed which you have done. So thank you.
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I think a better question would be "Why do you need to run a script continuously?" Based on your own pseudocode it doesn't even do anything at all for 10 minutes. Wouldn't it work better to use a free cron service like https://www.setcronjob.com/ to hit your page once every 10 minutes, and then you wouldn't have to waste one of your limited processes just sleeping most of the time?
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[Solved] Server Error In '/' Application Gdiplus.dll
Krydos replied to jetliweb's topic in Escalated Requests
This support request is being escalated to our root admin. -
For the 24 hour period starting at 00:00 PST 2013-01-23 until 23:59 2013-01-23 your account was 13th highest load overall. For the 13 hour period starting at 00:00 PST 2013-01-24 until now you are the 8th highest load. I'd say that fixing the shoutbox.php solved your load issues and it seems unlikely you will get suspended again.
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Cool. Feel free to post on the forums again tomorrow or a couple days from now to check in on how your load is doing. Right now you're the second highest load on the server, but since you just posted I assume that means you just fixed it.
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/usr/local/bin/convert Imagemagick is already installed on both Stevie and Johnny.
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Your account is showing up as clean now. Thank you for taking care of this.