Krydos

Your account is showing up as clean now. Thank you for taking care of this.

Your account is showing up as clean now. Thank you for taking care of this.

I don't know much about asp.net but I can assure you that nothing has changed on the server. I've seen a few people have "System.DllNotFoundException: blahblah.dll" errors and the solutions has always been to put the missing .dll in the bin folder. That's about all I know about it.

Your password has been reset, tested, and emailed to your contact email address. Keep in mind that your username and password are both case sensitive and must be typed exactly as they appear in the email. Let us know if you're still having trouble logging into your account.

The domain teamdrwillbar.com was added to the system less than 3 hours ago. 3 hours is less than the 24 hours that one can expect a new domain to show queued for. If the domain is still showing queued after waiting an additional 21 hours please clear your browser cache. If the domain is still showing queued after clearing your browser cache let us know and we can take another look.

Ruby on Rails and Gems on Johnny should all be working as expected now. To create/start/stop a rails app use this link: http://johnny.heliohost.org:2082/frontend/x3/ror/index.html To install/uninstall/update gems use this link: http://johnny.heliohost.org:2082/frontend/x3/module_installers/main.html?lang=ruby

Hi, I have some quick answers. As long as it's not nulled. Yes.

Your account was suspended for the following reason: Malware. 2 file(s). HTML.Exploit.CVE_2012_3684-1 FOUND That means that there are some malware files found on your account. For your safety and to protect your website from potential further corruption the account has been suspended. To find the infected files we recommend making a backup of your site, download the backup file to your computer, and scan the backup using a reputable virus and malware scanner. If you're having trouble locating the offending files please ask and we can provide more information. If you are you certain that it is a false-positive, we strongly encourage you to file a false positive form here: http://cgi.clamav.net/sendvirus.cgi Your account should be unsuspended now, but keep in mind that this is a temporary unsuspension. You have 24 hours starting at the time of this post to clean your account of any and all malicious files or your account will be resuspended.

Your account was suspended for the following reason: Malware. 1 file(s). Trojan.PHP-43 FOUND That means that there are some malware files found on your account. For your safety and to protect your website from potential further corruption the account has been suspended. To find the infected files we recommend making a backup of your site, download the backup file to your computer, and scan the backup using a reputable virus and malware scanner. If you're having trouble locating the offending files please ask and we can provide more information. If you are you certain that it is a false-positive, we strongly encourage you to file a false positive form here: http://cgi.clamav.net/sendvirus.cgi Your account should be unsuspended now, but keep in mind that this is a temporary unsuspension. You have 24 hours starting at the time of this post to clean your account of any and all malicious files or your account will be resuspended.

Your account was resuspended for failure to take care of the malware problem during your allotted 24 hour period. The offending files have been deleted, and your account has been manually unsuspended. If you still see the suspended page then you should try clearing your browsers cache.

Is everything working now?

If you look at the server monitor http://heliohost.grd.net.pl/monitor/ you can see that on the http line of the Stevie server there has been some issues. Most likely this is the cause of your intermittent connection issues to your website. The abusive user has been suspended causing load levels and service to return to normal. Let us know if you're still having issues connecting to your website.

Your account was suspended for inactivity, because the last time you logged in was October 8th. To reactivate your account, please visit http://www.heliohost.org/home/support/scripts/renew. If you are still seeing the Account Suspended page after renewing your account, please clear your cache.

Please post the following information: Your cPanel username Your main domain The server that you are on

I can't find gdiplus.dll either: root@johnny [/home/jetliweb/public_html/Bin]# ls -l total 10924 drwxr-xr-x 2 jetliweb jetliweb 4096 Sep 16 18:47 ./ drwxr-x--- 7 jetliweb nobody 4096 Dec 2 11:25 .. / -rw-r--r-- 1 jetliweb jetliweb 146432 Jan 16 11:45 AjaxControlExtenders.dll -rw-r--r-- 1 jetliweb jetliweb 4227584 Jan 16 11:45 AjaxControlToolkit.dll -rw-r--r-- 1 jetliweb jetliweb 54 Jan 16 11:45 AjaxControlToolkit.dll.refresh -rw-r--r-- 1 jetliweb jetliweb 1447424 Jan 16 11:45 AjaxControlToolkit.pdb -rw-r--r-- 1 jetliweb jetliweb 3424256 Jan 16 11:45 itextsharp.dll -rw-r--r-- 1 jetliweb jetliweb 36 Jan 16 11:45 itextsharp.dll.refresh -rw-r--r-- 1 jetliweb jetliweb 369152 Jan 16 11:45 MySql.Data.dll -rw-r--r-- 1 jetliweb jetliweb 1502720 Jan 16 11:46 System.Web.Ajax.dll -rw-r--r-- 1 jetliweb jetliweb 13824 Jan 16 11:45 System.Web.Ajax.pdb Have you tried uploading the missing file to your Bin directory?

If you want to use java/jsp, RoR, or asp.net you have to stay on Johnny otherwise you can move your account using these instructions http://wiki.helionet.org/Moving_your_account

Your account was suspended for using 743 MB of disk space. All accounts are limited to 500 MB. Your account should be unsuspended now, but keep in mind that this is a temporary unsuspension. You have 24 hours starting at the time of this post to get your disk usage below 500 MB or your account will be resuspended.

Your account was suspended for inactivity, because the last time you logged in was December 10th. To reactivate your account, please visit http://www.heliohost.org/home/support/scripts/renew. If you are still seeing the Account Suspended page after renewing your account, please clear your cache.

Your account is showing up as clean now. Thank you for taking care of this. It's really not an inconvenience for us as the whole thing is automated. I just feel bad for you since your website is up and down constantly.

/home1/kdevdata/public_html/airlines/hq/images.php /home1/kdevdata/public_html/airlines/hq/data.php /home1/kdevdata/public_html/airlines/hq/file.php I think you need to figure out a more permanent way to keep whomever is uploading these files out of your account.

Your account was suspended for the following reason: Malware. 3 file(s). PHP.Shell-22 FOUND That means that there are some malware files found on your account. For your safety and to protect your website from potential further corruption the account has been suspended. To find the infected files we recommend making a backup of your site, download the backup file to your computer, and scan the backup using a reputable virus and malware scanner. If you're having trouble locating the offending files please ask and we can provide more information. If you are you certain that it is a false-positive, we strongly encourage you to file a false positive form here: http://cgi.clamav.net/sendvirus.cgi Your account should be unsuspended now, but keep in mind that this is a temporary unsuspension. You have 24 hours starting at the time of this post to clean your account of any and all malicious files or your account will be resuspended.

It looks like that domain was registered with "1 & 1 Internet AG (R73-LROR)". That is who you should be talking to about changing your nameservers. It also looks like you use cloudflare so another option would be to log into your cloudflare account and point the domain at another host. Then you can set up your email account on the new host, and when you reset your yahoo password the email will go to the new host not us. I don't think you're understanding that your account WILL NEVER be unsuspended for any reason. You are accused of hosting copyrighted material, and we received an official DMCA takedown request regarding your site. If we were to unsuspend your account Heliohost could be sued by the US federal government.

It depends on the type of script it is, because a lot of processes are automatically killed after a certain amount of time. Since this is a shared host (meaning you share the server with other accounts) we also limit memory usage, and suspend accounts that are hogging too many system resources. All that said there is no rule that a script cannot run all day. Sure, whatever. We respect users privacy and we don't go snooping around in their files unless there is strong reason to suspect illegal activity, or if that account is causing problems for the whole server. Actually I think quite a few people just use their accounts to store files, and they don't even host a website at all. We're set up to be a webhost, but you can use your account for whatever as long as it doesn't violate the ToS. Honestly, when people are this intentionally vague it usually means they are planning something illegal. If you want a straight answer ask a straight question. Post the code. Explain what the mysterious program does. The more information you provide the more definitive of a yes or no we can give you as to whether it is allowed.

When an account is created you actually get two emails. It sounds like you got the first acknowledging that you signed up, but the second email shows the results of the account creation. If there was an error of some sort it will state the error, or if the account was successfully created it will let you know. There is no account with that username or domain in the system so I'm guessing there was an error during creation. If you can find the second email it might give us a clue why the creation failed, but either way you should try creating your account again. http://www.heliohost.org/home/signup