Krydos

What server are you on? What is your username, because HelioUserName doesn't exist and I'm guessing you edited it out for security? If the answer to the first question is stevie, then that error is probably because a user was maliciously abusing mysql to cause high load and errors. That account has been suspended and the load and mysql connections should return to normal.

themmc and themmc2 both are partially created, but neither are located in the database. Likewise with mahai and mahai81. @xaav, this is the same issue I posted in moderator forum, but they aren't actually being deleted fully like I originally thought, they are just being deleted from the database.

What server have you been trying to create those accounts on?

A parked domain is just another name to get people to your public_html directory. If you give someone the address whatever.heliohost.org that is what they will see in the browser url bar. If you give people the whatever.com address that is what they will see in the bar. If all you give out publically is the whatever.com there is no way for a regular site visitor to find the whatever.heliohost.org. An addon domain is basically a shortcut to get to folders within your public_html directory. Say you own whatever.com and shortcut.com, then whatever.com/shortcut.com/index.html would show the same content as shortcut.com/index.html, but like above if all you gave out was the shortcut.com address no one would be able to find the root directory. Byron is sort of right. If you have subdomain.whatever.heliohost.org set up already then it probably resides within the directory subdomain, so when you park whatever.com you can reach the subdomain by going to whatever.com/subdomain, but subdomain.whatever.com won't work unless you go to the sub domain button in cpanel and link that C name to that directory. Hope that makes it a little clearer. Parked/addon domains are really the best way to go, but some people insist on changing their main domain so we have that tool, but honestly it's pointless in most situations.

I haven't actually looked this up to verify it, but I seem to remember something about crappy windows servers requiring "Name" <email@address.com> type format.

My bad, didn't realize that posting the survey here would close it; it's not like I wrote the multi-moderation. Ok, I have edited the multi-moderations so the customer service type forums have a multi-moderation called 'Problem Solved' that closes the topics, and the rest of the forums have a multi-moderation called 'Question Answered' that leaves them open. Good? Good.

Glad your problem got solved! Please spare a few minutes to take our brief survey: http://feedback.heliohost.org/ Your participation in this survey is greatly appreciated.

Glad your problem got solved! Please spare a few minutes to take our brief survey: http://feedback.heliohost.org/ Your participation in this survey is greatly appreciated.

Both ns1 and ns2 are reporting the same information now and hprobotics.co.cc is working now.

White actually (usually) means that the server monitor itself was down.

It's not completely taken care of if you look at my dig above. ns1.heliohost.org is still returning the ip of his old johnny account.

The DNS sync didn't seem to correct it either, and since cody is the nameserver that is correct at the moment, and stevie is the one that is wrong I suspect the incorrect information will overwrite the correct eventually. Incorrect: From ns1.heliohost.org: ;; QUESTION SECTION (1 record) ;; ;hprobotics.co.cc. IN ANY ;; ANSWER SECTION (5 records) hprobotics.co.cc. 14400 IN MX 0 hprobotics.co.cc. hprobotics.co.cc. 86400 IN SOA ns1.heliohost.org. ashoat.gmail.com. 2011091201 86400 7200 3600000 86400 hprobotics.co.cc. 86400 IN NS ns1.heliohost.org. hprobotics.co.cc. 86400 IN NS ns2.heliohost.org. hprobotics.co.cc. 14400 IN A 64.62.211.131 ;; AUTHORITY SECTION (0 records) ;; ADDITIONAL SECTION (3 records) hprobotics.co.cc. 14400 IN A 64.62.211.131 ns1.heliohost.org. 14400 IN A 65.19.143.3 ns2.heliohost.org. 14400 IN A 64.62.211.133 Correct: From ns2.heliohost.org: ;; QUESTION SECTION (1 record) ;; ;hprobotics.co.cc. IN ANY ;; ANSWER SECTION (5 records) hprobotics.co.cc. 14400 IN MX 0 hprobotics.co.cc. hprobotics.co.cc. 86400 IN SOA ns1.heliohost.org. ashoat.gmail.com. 2011120201 86400 7200 3600000 86400 hprobotics.co.cc. 86400 IN NS ns1.heliohost.org. hprobotics.co.cc. 86400 IN NS ns2.heliohost.org. hprobotics.co.cc. 14400 IN A 216.218.192.170 ;; AUTHORITY SECTION (0 records) ;; ADDITIONAL SECTION (3 records) hprobotics.co.cc. 14400 IN A 216.218.192.170 ns1.heliohost.org. 14400 IN A 65.19.143.3 ns2.heliohost.org. 14400 IN A 64.62.211.133 Interestingly enough stevie's /var/named/hprobotics.co.cc.db file is correct too.

You're going to have to be a little more specific. What server are you on? What is your username? What is the domain that isn't working? When did you park it? When did you set the nameservers? Is the problem still occuring? Anything else that might help us troubleshoot this issue?

There is no record for hprobotics.co.cc on either stevie or cody. There is this though zone "maths222.heliohost.org" { type master; file "/var/named/maths222.heliohost.org.db"; }; Dig for hprobotics.co.cc on ns1 shows the old johnny ip address still, and ns2 has nothing or just corrupted information. Ok, I've got it half fixed now. hprobotics.co.cc shows up right in ns2, but the old johnny ip is still coming from ns1. Sync should fix this now completely.

No account exists by that name.

Were you trying to create your stevie account when stevie was down a few days ago, because I removed your account creation lock out on the 24th and a few hours later stevie went down and stayed down for a few days. While he was experiencing his extended downtime I set the new stevie accounts per day to zero, and then after he was back up and stable his accounts per day was turned back on. The email shouldn't be making the difference.

Feel free to create a new account http://www.heliohost.org/home/signup and restore your back up information to your new site. Both servers are full on sign ups for today but you can use this http://byrondallas.heliohost.org/helio/sign-up.php to monitor when new signups will be accepted again.

Glad your problem got solved! Please spare a few minutes to take our brief survey: http://feedback.heliohost.org/ Your participation in this survey is greatly appreciated.

Why not upload the template through ftp?

Well, the differences between what you posted and johnny/stevie info that is known to work is the path to sendmail. Can you get mail() function to work at all with the simplest possible code like xaav posted?

It sounds to me like whatever host you have this code on doesn't have php mail() enabled. Maybe take a look at phpinfo()?

We're working on it: http://www.helionet.org/index/topic/10961-issue-adding-subdomain/

I hadn't seen this post yet when I suspended the other account but this account is now suspended too. However, the .com that you listed is currently being hosted on another site if you want to alert that hosting company too.

The account in question has been suspended. I also found another related site that appeared to be a phishing site for a hotel that I have also suspended.

Translation: IE iz teh sux. However, due to monopolistic practices they currently own ~35% of the web browser usage on the internet. Uh-boo!