Krydos

Your account has been unsuspended. Thanks for letting us know the situation.

Your account has been unsuspended. Thanks for getting back to us.

Which MS SQL database are you planning on connecting to?

It looks like that domain expired on 2025-09-12. Have you logged in to register.it and renewed it?

It looks like you have 4 NS records for ai-anon.com and 2 of them are invalid. Please leave the NS records ns1.heliohost.org and ns2.heliohost.org and delete the other two.

If when signing up for the second Morty account you get an error message saying your email address is already in use, just let us know another email address and we can send the invite to that one instead.

Remote access enabled. host=65.19.154.90 port=5432 user=nicolasnoronhas_control dbname=nicolasnoronhas_saldocontrol password=<set in Plesk>

Added. It should start working in about 2 hours.

The restart has been started and you'll receive an email in a bit with a link to continue the reset process. You can set it as your main domain during the reset, or you can choose a free domain as your main domain again, and we can re-add it after the reset.

You are required to do an account reset if you wish to stay on Johnny. You are allowed to have a partial backup of a file or two if you need, but each file needs to be checked manually by an admin prior to being approved for backup to make sure we aren't backing up anything that violates our terms of service. If you don't need a backup of anything let us know and we can proceed with the reset immediately.

Yes, Laravel should run nicely on the Mercury VPS. Laravel really varies on how many resources it needs. Just a bare Laravel with very little content isn't too bad, but as you add layers upon layers of complexity and plugins and whatnot it can start to consume a lot more memory and CPU. Upgrading the Mercury VPS to add more memory or CPUs is very easy though so we do recommend people start small and then only pay for what they need. If the performance isn't good enough let us know and we can help you diagnose what the bottleneck is and give you advice on how to improve things. We don't provide automated backups, but we encourage everyone to take frequent backups themselves. We've had a few people write guides on how to set up automated backups to Dropbox, or various other external storage solutions. If you're not too familiar with Linux scripting and cron jobs we can help you with that as well. Let us know if you have any other questions.

Here is our documentation on how to host a Flask website on the free Johnny plan. https://wiki.helionet.org/Flask Please note that SSH isn't required, nor is uploading hacker web shells with extremely weak passwords stored in plaintext that are comically insecure. If you feel like you're incapable of following these instructions, you can purchase a VPS at https://heliohost.org/vps/ where you will have root SSH access.

What does the Python application do?

The reason you were suspended is because you intentionally uploaded a web shell. It looks intentional to me because it has your name written all over it in the comments, etc. Attempts to hack our servers, or circumvent limitations imposed for the security of our thousands of other users sharing the same server as you are not taken lightly. If you need SSH access you can purchase a VPS at https://heliohost.org/vps/ where you will have root access to install anything you want, and you can't be tempted to try to access other users data because you're the only user on the server.

The file jhilari_curriculum_secundaria.sql has been placed in your home directory as well. Let us know if there is anything else missing.

The invite for the Morty account has been sent to the email address specified. You'll be able to set your own password during signup.

Your account has been reset. In a few minutes you will receive an email with a link to continue the reset process. The reset link will come from no-reply@heliohost.org, not support@heliohost.org like this email.

Your subscription has been canceled and you won't be billed again. Thank you for using our VPS service.

It looks like there were 4 databases that didn't get transferred automatically. I have exported them into .sql format and put them in your home directory. You can recreate the databases via Plesk, and then import the .sql files via phpMyAdmin. Sorry for the inconvenience.

What host value are you using for your databases? Are you planning on moving back to Morty or staying on Tommy?

1. https://helionet.org/index/topic/59895-solved-subscription-was-suspended/#findComment-266335 2. https://helionet.org/index/topic/65589-solved-subscription-was-suspended/#findComment-293864 3. https://helionet.org/index/topic/65897-solved-my-account-is-overuse/#findComment-294816 4. This one.

Did you get our emails about your Morty balance running out?

Closing due to inactivity since there has been no response in this thread for over a week. If you're still having this issue or need help with something else please open a new ticket.

When you create or edit the MariaDB database make sure you allow remote connections at the bottom of the page. The default is local connections to improve security. Once remote connections are enabled use host=65.19.154.94 port=3306 username=shree21_user password=<set it in Plesk>

Unsuspended.