Krydos

The account gzmo786 isn't a Hestia account, it's an SSH account. You have to create accounts through Hestia for them to be Hestia accounts, and gzmo786 was created when the OS was installed which was before Hestia was installed. What is the domain? What is the TLD of this domain? .com, .net, .org, .store?

WSGI control access has been enabled on the domain monnandre.heliohost.us. To restart your Flask app and load new code changes in simply edit /home/monnandre.heliohost.us/httpdocs/bs_credentials/flask.wsgi. Adding a blank line, removing a blank line, adding a space, or removing a space are examples of editing the file. As long as the last modified timestamp changes it will clear the server cache. Let us know if you run into any issues.

Remote access enabled. host=65.19.154.94 port=5432 username=fudobi_admin_bierhaus dbname=fudobi_bierhaus password=<set in Plesk>

Thanks for the donation. We really appreciate it.

Closing due to inactivity.

Installed. You can see the current list of installed modules and their versions on Johnny's Python 3.12 with this link https://krydos2.heliohost.org/pyinfo/info3.12.py

It looks like you have 3 Wordpress installs on your account. Even 1 Wordpress install is enough to easily get some people suspended, so 3 is definitely not recommended. Wordpress is so bloated and causes so much load that we have a wiki page dedicated to how bad it is located at https://wiki.helionet.org/misc/wordpress In the last month you've had 181.1 MB of bandwidth usage, which isn't much, but given how inefficient Wordpress is you still got suspended. We have several websites that push 100 GB of bandwidth every month and don't even come close to getting suspended because they are running much better software. I took a look at your access logs, and found that the casa- domain has 16,333 page hits from the IP 51.79.151.106 in the last month. Clearly that is no human. Some options for you: Move your Wordpress sites to a VPS which start at $4 per month so your load doesn't slow down other users. Reset your account back to the default empty state to clean up any potentially hacked or insecure Wordpress installs. Delete the Wordpress installs yourself and switch to better software. Convert your sites to static Wordpress sites, which are much faster and cause much less load. Let us know how you plan to fix your high load.

Your daily email sending limit has been increased to 250.

Our forums and our main website will be down for a bit for scheduled maintenance. We expect the downtime to only last 30-60 minutes. During the maintenance you won't be able to access heliohost.org or helionet.org. Websites on Johnny or Tommy plans won't be affected. If you need to login during the downtime you can do so directly at johnny.heliohost.org or tommy2.heliohost.org depending on which server you are on.

Your storage space has been upgraded to 6000 MB. Thanks for the donation.

You were suspended for high load on 2024-05-28 and then again for high load on 2024-06-23 and then high load again on 2024-08-14 What have you done so far to reduce your load?

Here are the standard questions we need an answer to before we can increase your send limit: How many emails you plan to send per day? Where you get the email addresses from? How can recipients of your emails unsubscribe? Do you have an unsubscribe@yourdomain.com address set up? Do you have an abuse@yourdomain.com address set up? Does each email have a link to unsubscribe? Do you share or sell email addresses that you get? Post an example of the messages being sent. You've already provided the answer to question 8.

Remote access enabled.

The DNS records have been updated.

Remote access enabled. host=65.19.154.94 port=5432 username=pyepezc1_pabloDB dbname=pyepezc1_EnsayoDB password=<set in Plesk>

@dahuhunter Since your customer service request has nothing to do with this news post, I have moved it. You can find it at

Yes. You can send 50 emails to 1 person at a time, or you can send 25 emails to 2 people at a time, or you can send 1 email to 50 people, etc.

To all the people asking for support on this news post, I suspect issues are probably getting lost in the spam, and very few things here have anything to do with this news post anyways. I'm going to close this thread to further responses, and if you still need help with something please click this link https://helionet.org/index/forum/45-customer-service/?do=add and let us know what you need help with. If we keep all the separate issues that have nothing to do with each other on their own thread, it is much less likely that things will get missed.

Your email service was disabled for trying to send 84 emails on 2024-08-13. To prevent spam the default sending limit is 50 per day. I have re-enabled your email service, but try to keep your sent emails below 50 to avoid having email service disabled again. If you need to send more than 50 emails per day the limit can be raised, but we will need some additional information from you about the emails you intend to send.

Which username needs access to which database?

Glad it's working for you now. Let us know if you need help with anything else.

Remote access enabled. host=64.62.151.106 port=5432 username=tiger74_admin dbname=tiger74_portfolio password=<set in Plesk>

Since Johnny has been rebuilt and seems to be working fairly well, we will be opening free signups once again beginning at midnight UTC tonight, which is roughly 8 hours from now. Sorry again for the long downtime, and be assured we have taken steps to prevent something like this from happening again. Thanks for your patience during this unexpected rebuild.

What does the error log say?

AlmaLinux 9 doesn't come with Italian installed by default. Try the code now that it's been installed.