Krydos

The easiest way is to take a picture of each involved person's government issued ID and DM it to an admin. That's the little envelope icon on the very top black bar on this forum. Please do not post it publicly. Once you have sent the DM post here saying which admin you sent it to so we can know to check our inbox. Once we verify that there is a different person for each account we will unsuspend the accounts, and you can delete the ID photos. We don't save a copy of the ID photos either.

You can change the password of any email address by clicking "Email Accounts" and then "Manage" next to the address you forgot. Then just type a new password. Softaculous has some options you can try. Under the RSS section there is Tiny Tiny RSS, selfoss, SimplePie, FreshRSS, Miniflux, and Reader Self. I've personally never used any of them though so I can't say how good any of them are. As a free hosting provider we attract criminals, phishers, and spammers like honey attracts a bear. We suspend them all as quickly as we can, but we have 9 admins and 15,000 accounts. Sometimes one slips through the cracks and ruins it for everyone by posting spam or a phishing site on Facebook so they block the whole domain, not just the individual subdomain. There are three ways to fix this that I know of($1+) Buy a real domain https://www.heliohost.org/partners/namecheap/ If you use our affiliate link we get a few cents with each purchase.(Free) Go to https://developers.facebook.com/tools/debug/ type in your domain, and click the "If you think this is a mistake, please let us know" link and report it as a false positive. Good luck though. Heliohost.org got blocked once, and we had hundreds of people report it to Facebook over 6 months or more and they probably didn't even read a single one of the reports.($30+) Set up a Facebook business page for your website, and spend about $30 USD or more on advertising. If you give Facebook enough money you'll get live support chat access and you can actually talk to a real human being that has the ability to fix it.For what it's worth, I think option 1 is the best choice.

Unblocked. You had 80 connections open to the server at the same time. When you open that many connections it doesn't leave much space for everyone else to connect, and with enough open connections you would start to cause downtime for everyone else. Please limit the number of open connections.

Remote access enabled.

You need to specify a database name.

It is to your advantage to experiment on Johnny because the threshold to get suspended for high load is basically nonexistent. That's part of the reason the uptime isn't great because there are thousands of other accounts causing high load and downtime for everyone else. It's a lot easier to get suspended for high load on Tommy because our main goal on that server is to keep the uptime as close to 100% as possible. If can be kind of frustrating for people to find their site suspended, especially if they donated to be on the server, but no exceptions are made for donors or even admin. Pretty much all of the admin have either been suspended for high load or came very close at least once, myself included. It's not the end of the world if you do get suspended though. Just request an unsuspension and try to make some adjustments to prevent it from happening again. If you click the button labeled "Account Load" in cpanel you can see a graph of your load for the last 7 days.

Remote access enabled.

I'm assuming the user drdarkdk is you. If your username is something else let us know. The main cause of intermittent 500 errors and timeouts is because you're on Johnny. This server is an experimental server, which means he's not intended for production websites. The main purpose of Johnny is to cram as many accounts as possible onto one server so people can experiment and get their sites set up. Then once your done experimenting you can move to Tommy for the uptime and speed. 500 errors and timeouts are because the load is high at the time, and this is really common on Johnny. His uptime over the last week is only 95% which is pretty normal. That means 5% of the time he has a 500 error or times out. In comparison Tommy has an uptime of 100% over the last week. That means he hasn't had a single minute of downtime in that entire time. This is pretty normal for Tommy. Jenova beat me...

Your account was suspended because our systems detected that you might have more than one account. We understand that no one ever reads our terms, but as a reminder, our Terms of Service state that each user is allowed to have only one account. The reason we have to enforce this rule is because our servers are already overloaded the way it is, and it wouldn't be fair to everyone that is turned away each day for you to have more than one when so many others have none. One common reason people create more than one account is to get around our storage limit of 1000 MB. Did you know that we will give you another 1000 MB of storage for each $5 USD donation you make up to 5000 MB total? If you'd like to increase the storage of your account just make a donation and then let us know your transaction ID and username. Another common reason people create more than one account is to host more than one website. Did you know that you can host as many websites on your one account as you want? Unlike a lot of free hosts we offer unlimited alias domains, unlimited addon domains, and unlimited subdomains. If you need any help adding another website to your account just let us know. Another common reason people create more than one account is to try out several servers at once, or to transfer a website between accounts on different servers. Did you know that an admin can move your account for you for as little as a $1 USD donation? This will save you the trouble of signing up again, and deleting your account, etc. Sometimes our systems flags you as possibly having more than one account when you share a computer with family, friends, coworkers, other students, etc. If this is your situation we apologize for the suspension, and we'll be happy to unsuspend all of the involved accounts after you provide proof that each of the accounts belong to a different person.

Remote access enabled. You're actually on Johnny.

You have to provide a postgresql username as well.

There you go https://krydos2.heliohost.org/cgi-bin/modules37.py

Accounts deleted, and invitation sent.

You're on Tommy now. I also increased your storage to the maximum, and you don't need to log in to cpanel to keep your account active until 2021-05-05. Let us know if there is anything else we can help you with. Thank you so much for your donation!

Remote access enabled.

Remote access enabled. Port 5432 is postgresql. Port 3306 is mysql.

Probably the best would be for you to verify one more time that you don't need anything backed up from your Tommy account or from the VPS, and then we can delete the Tommy account and the VPS. Then once that's all cleaned up I can send an invite for your son to have a Tommy account to his own email address. That way he can have a fresh account in his own name. If you want to PM me the email address I can send the invite.

Remote access enabled.

Discord.py on Johnny's python 3.7 has been updated from 1.4.1 to 1.5.1.

Does your son want to continue using your existing Tommy account or create one under his own name?

Try sending an email to https://www.mail-tester.com/ Post the report here if you don't get a perfect 10/10 and we can help you get any issues fixed.

You need to specify your database name, not the postgresql database.

Remote access enabled.

Thanks for bringing it to our attention.

We're all volunteers here giving away hosting for free out of the goodness of our hearts. Then you come along and cause 5+ minutes of downtime on one of our production servers. You rightfully get suspended for it, but if that's not enough you make a lot of non-sensical comments and go leave a 1 star review. We don't owe you anything. We're a certified charity that helps thousands of people around the world and we were trying to give you an excellent, high quality service that most companies would charge for, but if you can't appreciate that then you don't deserve an account. We turn away hundreds of people each day that would love to have one of our free accounts. I would rather one of them have the space your account is taking up on the server because they will actually appreciate what they are getting.