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Krydos

Chief Executive Officer
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Everything posted by Krydos

  1. Does it work if you use localhost or 127.0.0.1 as the host?
  2. It looks like everything is set up correctly. Your NS records are right, your A record is right, and your MX record is correct as well. If you added the domain to your account recently it may just be a matter of waiting patiently for it to start working. How long has it been since you added the domain?
  3. It looks like you got suspended again for high load after Flazepe unsuspended you 4 hours ago. Since you just posted I'm going to assume you're ready to fix this now so I unsuspended you again.
  4. You checked it after I unarchived it, but before I posted.
  5. Unarchived.
  6. Postgres is the superuser, and if we gave you access to that account you would be able to see all of the postgresql databases on the server, and even delete them if you wanted to. So, no.
  7. Remote access enabled.
  8. What database user should have remote access to these databases? Host=65.19.143.6 (or tommy.heliohost.org) Port=5432 (the default postgresql port)
  9. Unarchived. Your username is victord1 now.
  10. There you go https://krydos.heliohost.org/cgi-bin/modules37.py
  11. Yeah, the load report just shows php 7.3, which it appears all of your domains use php 7.3 so that doesn't narrow it down much. You were suspended on October 13 so maybe look at your traffic on that day.
  12. Remote access enabled.
  13. Yes, remote postgresql access does not transfer when you switch servers. What postgresql user do you want to be able to connect to those databases?
  14. I'm glad your program is running. Thanks for letting us know you weren't using java anymore. It's been removed from your account.
  15. You're on Tommy now. I have increased your storage to 2000 MB, and you don't need to log in to cpanel to keep your account active until 2020-12-26. Let us know if there is anything else we can help you with. Thank you so much for your donation!
  16. Remote access enabled.
  17. Oh, I have no idea then. I didn't look at your site before I wrote all that. Those were just guesses based on what we usually see in most cases.
  18. Depending on how your site is set up you can get a lot of connections simply from opening your homepage. With http1.1 each resource is another connection. So the base html is 1. Maybe you have 5 separate css files, that's 6. Maybe you have 10 javascript files, now you're up to 16 already. All it takes from there is 29 images, and you're at 45. All those separate http1.1 connections cause overhead and cause your site to load slowly because each connection has to negotiate ssl, and send headers, etc. You can inline your html, css, and javascript, and even minify them to save some whitespace and comment bandwidth as well as reducing your connections from 16 to 1 in my example. For the images you can create image sprites where you clump all the images together into one big image and then use css to slice the sprites off once the whole image has been downloaded to the browser. Techincally it's even possible to inline images as base64 encoded strings within your html, but most people don't go that far. So, just optimizing your homepage for speed like this can reduce your connections in my rather extreme example from 45 down to 1 or 2. You can tell how many connections your homepage uses by opening the F12 menu, and going to the network tab. Then refresh your page and each line that appears in the network tab is a connection.
  19. I logged in to your account and was able to successfully create a postgresql user named krish300_krydos. You might get that error if you try to create a postgresql user that has the same name as one of your databases. For instance, I saw you have krish300_test. With mysql you can create a database user named krish300_test as well, but with postgresql it won't let you.
  20. Each account comes with a default mysql user that has full access to all mysql databases you create. The mysql user has the same username and same password as your cpanel account, and when you change your cpanel password it changes the mysql user as well. Any other mysql user you create will have whatever password you assign to them when you create them. If you forget the password of one of your mysql users you can just change their password in cpanel.
  21. Unblocked. You were blocked for having 45 simultaneous connections open to the server. When you have that many connections open it means other users may not be able to connect or you may cause downtime for other people's websites.
  22. Unblocked. Sorry about having to block failed login attempts. Our servers are under a constant bruteforce barrage from bots, mostly from China, trying to get access to people's accounts. Too bad the great firewall of China doesn't do something useful like preventing Chinese hackers from attacking the rest of the world.
  23. Does FTPS work for you if you connect to the host tommy.heliohost.org instead of your main domain?
  24. Tommy updated his ssl certificate just a few days ago. Maybe your Filezilla doesn't like the new certificate after using the old one for the last several months? For what it's worth I can connect to Tommy with FTPS just fine.
  25. I changed the password of sanju757_app to test it, and can confirm that remote mysql is working on your account [/home/krydos]# mysql --host=johnny.heliohost.org --user=sanju757_app -p Enter password: Welcome to the MySQL monitor. Commands end with ; or \g. Your MySQL connection id is 32143 Server version: 5.7.31 MySQL Community Server (GPL) Copyright (c) 2000, 2020, Oracle and/or its affiliates. All rights reserved. Oracle is a registered trademark of Oracle Corporation and/or its affiliates. Other names may be trademarks of their respective owners. Type 'help;' or '\h' for help. Type '\c' to clear the current input statement. mysql> show databases; +--------------------+ | Database | +--------------------+ | information_schema | | sanju757_app | +--------------------+ 2 rows in set (1.02 sec) mysql> use sanju757_app; Reading table information for completion of table and column names You can turn off this feature to get a quicker startup with -A Database changed
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