Krydos

The new 6 month payment has been linked to your account and your new expiration date is 2023-11-05. You're correct, the sale price of getting 1 GB memory for free ended like 2 years ago. Your VPS has been reduced to 1 GB memory, and moved to a faster server. Let us know if you can tell any difference.

Added.

Added. Since you're using Cloudflare make sure you create an A record with the value 65.19.141.67 and an AAAA record with the values 2001:470:1:1ee::2009

That version of osCommerce was released in 2014. That version of Prestashop is a little better and is only 6 months old. That version of Magento was released in 2016. The Plesk software installer is rarely very up to date, and we've had a few reports that it doesn't work very well. We're considering getting Softaculous again like we had on cPanel, but for some reason Softaculous for Plesk is 10 times more expensive than it was for cPanel. We've always had really good luck with Softaculous because the software is a lot more up to date, and the installer works a lot better. We've lost money 7 of the last 8 years, so we need to get more donations and more VPS subscriptions before we can consider adding expensive features like Softaculous. In the meantime I recommend downloading the latest version of whatever software you want to run from the developers website and install it manually according to their instructions.

A password reset link has been sent to you.

Is there any error message or anything? Are you trying to install the software through Plesk or are you uploading the files and installing them according to their install instructions?

Added.

If you're not too familiar with SSH command lines we can install a control panel for you. Plesk, like you have on Johnny is not free though, and would add $13.50 per month to whatever VPS plan you choose. So a Mercury VPS running Plesk with 1 GB memory, 2 CPUs, and 50 GB storage would be $17.50 per month total. We can also install a free control panel for you. The two most popular free control panels that people use are Hestia and KeyHelp. As far as moving your sites over you would basically just need to create a backup of your Johnny account and then extract the files and databases and whatever you need to upload to the VPS. We can help you with your DNS settings for moving your domains over.

Remote access enabled.

Your VPS subscription failed to bill you correctly on April 21st. We sent you a warning email on April 26th. On April 27th your VPS was powered off for lack of payment. On May 1st a new payment went through so we powered your VPS back on. Are you able to access your VPS now that it's powered back on, and paid in full?

Yep, everything is good now. I've linked your new subscription to your VPS. I also canceled your old subscription in case it starts trying to bill you again. You may have gotten an email from PayPal saying it was canceled. That is the old broken subscription. The new one you set up this morning is still active. Thanks for getting this fixed.

Remote access enabled.

I already sent you a link on your other email thread, but here is the same link again if you see this first https://www.paypal.com/cgi-bin/webscr?cmd=_s-xclick&hosted_button_id=WBBVMFNPL2MUA

It looks like PayPal was unable to bill your account again. Please use this link to signup again https://www.paypal.com/cgi-bin/webscr?cmd=_s-xclick&hosted_button_id=WBBVMFNPL2MUA

A password reset email has been sent to you.

This link https://helionet.org/index/index.php?showtopic=55856 is to see your support ticket. The link to create a new account was sent from no-reply@heliohost.org not support@heliohost.org. Make sure you check your promotions tab and your spam box.

Your subscription has been canceled so you won't be charged again, and your VPS has been deleted. Thanks for using our VPS service.

Oh wow, sorry about that baymin. Not sure how that one slipped through the cracks. We've actually been discussing the best way to make sure no posts get forgotten like this. The domain has been added.

Please check your email and click the link to recreate a fresh account.

Your VPS has been powered back on so you can take whatever backups you need. Let us know when you're done so we can delete it.

We would appreciate it if you could click "not spam" on it. That will help future emails to you and anyone else that uses Gmail get delivered to inboxes instead of spam.

What user would you like to have remote access?

Another password reset link has been sent to you. Try to use it before it expires this time.

VPS can have whatever control panel you want to install. Hestia is a popular free option. Our moderator named Kairion has used the free control panel KeyHelp a lot and he recommends that one. Plesk is not free and would be an additional $13.50 on top of the price of the VPS. By the way, you're at 70411 CPU now, about 12 times as much CPU as the second highest load account. I would probably just delete your website at this point if you want your account to not be suspended.

Can you remove the password protection temporarily and provide a link to a page that isn't working?