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Krydos

Chief Executive Officer
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Everything posted by Krydos

  1. You literally just go to this link https://johnny.heliohost.org:2083/frontend/paper_lantern/backup/index.html sign in, and click "download a full account backup". That was me. Sorry I fell asleep without remembering to make a post that it was done. The full backup includes database dumps called something like wbdvsm_wordpress551.sql. You can import them through phpmyadmin or on the command line. I went to your rapidenglish.eu site and got a 500 error. Here is the error log to diagnose what is causing that error [Fri Nov 13 15:50:58.673205 2020] [cgi:error] [pid 22599] [client 216.218.228.94:59205] End of script output before headers: ea-php73 [Fri Nov 13 15:50:59.752796 2020] [cgi:error] [pid 32699] [client 216.218.228.94:59207] End of script output before headers: ea-php73, referer: http://rapidenglish.eu/ [Fri Nov 13 15:51:00.202771 2020] [cgi:error] [pid 32699] [client 216.218.228.94:59207] End of script output before headers: ea-php73, referer: http://rapidenglish.eu/ But you don't have to fix the 500 error to backup your site. As far as floydn.co that error means your site is trying to use too much memory, which is the reason you got suspended on Tommy. If you can reduce the amount of memory it needs it should run.
  2. Phishing is against our terms no matter what your reason is.
  3. I just finished creating your trial VPS. You have 2 GB memory, 2 CPUs, and 50 GB hard drive. If you like the VPS you can keep it by paying $4.00 per month or you can save 10% off when you signup for 6 months. Let me know if you need any help installing Tomcat or anything. I emailed you the instructions for how to login.
  4. On the day that you were suspended php 7.3 was causing the most load.
  5. I just noticed you have an account called edvicone on Ricky and an account called edvicon already on Tommy. Keep in mind that each user is allowed to have 1 account total according to our terms of service.
  6. The deletion script only accepts your username, and it must be in all lowercase: ssinc. If you enter your email address it will say it can't find the account.
  7. Outbound UDP traffic on port 27116 to the IP 109.230.215.216 is now allowed in Tommy's firewall.
  8. $5 per 1000 MB to a max of 5000 MB. So $20 takes you from the free 1000 MB to max. You can move your account for free by backing up, deleting, recreating, and restoring your backup. Free Tommy signups usually fill in less than 10 seconds though so it can sometimes take a few days of trying before you get an account. The other option is you can donate $1 or more to get moved to Tommy by an admin. So combining with your other question, $6 would get your other account moved to Tommy and double storage. $21 would get your second account moved to Tommy and max storage.
  9. Remote access enabled.
  10. It looks like there might be a problem with the code itself. https://stackoverflow.com/a/44762385/2336864 Most of my searches resulted in people saying that this is caused by the code not closing and shutting down old processes correctly. The reason restarting Tomcat sometimes helps is because that forces the faulty code to shutdown and restart properly. Since you didn't write the code yourself it's probably not an option to fix the code yourself. It's also not an option to restart Tomcat over and over on Tommy for you because Tomcat uses massive amounts of memory and each time you restart it there can be load spikes and cause downtime for everyone on Tommy. If you want to try it on a VPS I can give you a free trial for a couple days to see if it works, and if you want to keep the VPS you could set up a subscription. https://www.heliohost.org/vps/
  11. Tomcat last restarted itself about 7 hours ago. Did it start working after the restart?
  12. Git is available in Tommy and Johnny's cpanel, and will be available on Ricky too once we rebuild him. Ricky's rebuild was scheduled for February or so of this year, but it got delayed because it's not safe to travel during a pandemic and we can't get anyone to the datacenter to do the required work. Once we can get someone to the datacenter rebuilding Ricky will be our top priority because he's long overdue for it. In the meantime we recommend moving to Tommy if you need git. Keep in mind that ssh access is disabled for all of our shared hosting because it is too much of a security risk so you won't be able to view clone urls even if you switch servers. For full access to git functionality we recommend getting a VPS where you will have root access to the entire server to run any commands such as git that you want. Now is a great time to sign up for a VPS because we're having a sale that will only last until we reach the goal of our fundraiser. With any VPS subscription you get an extra 1 GB memory for free, and if you signup for 6 months you can get 10% off as well. So you can get 2GB memory, 2 CPUs, and 50 GB hard drive for only $3.60 per month for 6 months. That's an amazing deal. https://www.heliohost.org/vps/ As far as autossl, it can take up to 24 hours for a new domain to get secured. How long ago did you add that domain? If it's been more than 24 hours we can take a closer look.
  13. The accounts softsys and ssinc have been unsuspended. You may now delete the images from dropbox if you want.
  14. Your forum username has been changed to Nightroad and your VPS30 os has been changed to Ubuntu 18. Let us know if you have any trouble logging in.
  15. The IP you posted from is not blocked. Is there another IP you would like us to check?
  16. Unblocked. If you login at https://www.heliohost.org/login/ that won't happen again.
  17. When you change your main domain you have to wait again for up to 24 hours for the new domain to get secured. The php extension GMP has been installed on Ricky's php 7.2. https://krydos1.heliohost.org/72/phpinfo.php
  18. Have you googled the error?
  19. For what it's worth, we're setting up a new version of the forums that shouldn't have this bug anymore. It should be released before much longer.
  20. Self-signed certificates will always show insecure warning in browsers because they aren't signed by trusted certificate authority. You're on Ricky so you shouldn't need to install ssl at all. Ricky has autossl which will automatically install and renew a trusted certificates that won't show insecure in your browser. You just have to be patient because it can take up to 24 hours to start working. Which php version are you using? I merged your forum accounts so all your posts will show up under the name geran34 now.
  21. Here's your error 10-Nov-2020 16:55:16.140 INFO [localhost-startStop-9] org.apache.catalina.startup.HostConfig.deployWAR Deploying web application archive [/opt/tomcat/apache-tomcat-8.5.24/webapps/tchesoen_cyclos.war] 10-Nov-2020 17:01:30.684 INFO [Finalizer] org.apache.catalina.loader.WebappClassLoaderBase.checkStateForResourceLoading Illegal access: this web application instance has been stopped already. Could not load [org.apache.http.impl.conn.PoolingHttpClientConnectionManager$2]. The following stack trace is thrown for debugging purposes as well as to attempt to terminate the thread which caused the illegal access. java.lang.IllegalStateException: Illegal access: this web application instance has been stopped already. Could not load [org.apache.http.impl.conn.PoolingHttpClientConnectionManager$2]. The following stack trace is thrown for debugging purposes as well as to attempt to terminate the thread which caused the illegal access. at org.apache.catalina.loader.WebappClassLoaderBase.checkStateForResourceLoading(WebappClassLoaderBase.java:1311) at org.apache.catalina.loader.WebappClassLoaderBase.checkStateForClassLoading(WebappClassLoaderBase.java:1299) at org.apache.catalina.loader.WebappClassLoaderBase.loadClass(WebappClassLoaderBase.java:1158) at org.apache.catalina.loader.WebappClassLoaderBase.loadClass(WebappClassLoaderBase.java:1119) at org.apache.http.impl.conn.PoolingHttpClientConnectionManager.shutdown(PoolingHttpClientConnectionManager.java:413) at org.apache.http.impl.conn.PoolingHttpClientConnectionManager.finalize(PoolingHttpClientConnectionManager.java:207) at java.lang.System$2.invokeFinalize(System.java:1273) at java.lang.ref.Finalizer.runFinalizer(Finalizer.java:102) at java.lang.ref.Finalizer.access$100(Finalizer.java:34) at java.lang.ref.Finalizer$FinalizerThread.run(Finalizer.java:217)
  22. It looks like you may have created your zip file wrong. You have an extra cyclos directory in there https://www.cyclos.za.org/cyclos/cyclos/
  23. Same thing as before. This time you were blocked for having 44 connections open. Unblocked.
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