Krydos

Your previous balance was $-0.0085 plus $5 plus $1 bonus brings your new total to $5.9915. Based on your load from the last 30 days this should last you until 2026-10-14, but if your load increases it may run out sooner. We'll email to let you know how your balance is being used occasionally. Thanks for increasing your Morty balance.

Good to hear from you! We haven't deleted your data, but the VPS number 4 has been resold. This means we can't just power your old VPS back on because there would be a conflict of IP addresses, but you could signup for a new VPS at https://heliohost.org/vps/ and we can provide a backup of anything you need off the old VPS.

Which domain?

It looks like you have a VPS and a Tommy account under the same email address. In order to login to your VPS make sure you use the username markabsintegral, and if you want to login to the Tommy account make sure you use the username viamia. If you try to login with the email address it will be ambiguous, and will probably default to the Tommy account. Let us know if you're still having trouble logging in.

Your current balance was $0.2399 plus $4 plus $0 bonus brings your new balance to $4.2399. Based on your usage for the last 30 days this new balance should last you until 2026-08-18, but if your load increases it could run out sooner. In the future if you increase your balance by $5 or more at a time you get an additional bonus balance increase. Less than $5 doesn't get a bonus though. For instance, if you donate $5 you get a bonus of $1 for a total balance increase of $6. Thanks for increasing your Morty balance.

It looks like your account is under the limit now. Let us know if you're still unable to login.

Also keep in mind that most of our volunteers are located in North America, so when you email us at 12:35am, 1:09am, 4:16am, and 7:12am most of us are probably asleep at those times, so it might take longer. We still attempt to reply to all support requests within 24 hours.

Your account was suspended because you exceeded your storage limit. You have 3 options to regain access to your account: 1. You are able to regain access to your account immediately without waiting for an admin by increasing your account's storage space at https://heliohost.org/dashboard/storage/ This storage space upgrade is good for the life of the account, and has no monthly cost. 2. Tell us which files you would like deleted and an admin can delete them for you to get you back under your current storage limit. If you're not sure which files are taking up all of your space an admin can provide a detailed storage space usage report for you. 3. We can also reset your account for you which deletes all files, deletes all settings, and restores your account back to the default state with 0 MB of storage usage.

Our free plan is currently running PostgreSQL 13.23, but it is scheduled to be upgraded to 18.2 in the next few months. I've never heard of Neon or used their hosting before so you would need to contact them to inquire about what they offer.

DKIM, SPF, and DMARC have been set up for the domain agus787.helioho.st. We recommend sending a real email (not just the word "test" or a blank email) to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be.

No response for a week. We're going to go ahead and delete your VPS now. Thanks for being a VPS customer since 2020. If you need our VPS services again in the future you can signup again at https://heliohost.org/vps/

15 of your 20 days are used up now, and there is still no subscription set up. Here is the link again https://www.paypal.com/cgi-bin/webscr?cmd=_s-xclick&hosted_button_id=FAPWJ54ESVHXQ If a subscription still isn't set up for this VPS before 2026-04-14 it will be powered off until a payment is made. We'll email you before your VPS is powered off too in case you're just ignoring this forum, but do read your emails.

PHP 8.5 is now available on all of our hosting plans, including the free Johnny plan. We've also taken the opportunity to upgrade Plesk to the latest version and do a thorough upgrade of all system packages. The performance for the Johnny server has been a little slow for the last few days due to high load, but things are going back to normal now. There may have been a few errors messages as various services restarted, but now that the maintenance is over let us know if any of the error messages persist. We try to avoid doing upgrades too often, because they can cause downtime and slow performance, but it's critical to keep everything up to date to avoid vulnerabilities.

DKIM, SPF, and DMARC have been set up for the domain codecreature.net. We recommend sending a real email (not just the word "test" or a blank email) to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be.

Did you ever manage to get signed up? If not which plan are you trying to signup for?

No problem. It looks like you managed to create your account now, and everything is working. Let us know if you need help with anything else.

Added. It should start working in about 48 minutes as long as you fix your DNS settings before then.

Your Johnny accounts domain has been changed to peeky2.helioho.st and an invite has been sent to your email address to create the Morty account with a $6 balance. During the Morty account creation process you should be able to pick peeky.helioho.st again if you wish.

Would you like to move your existing Johnny account to Morty, or would you like a new Morty account in addition to the Johnny account?

Thanks for letting us know about the missing $11.30. After getting that added to your Morty balance your estimated expiration date is now 2027-05-21. This estimate is based on your load over the last 30 days. If your load increases the balance could run out sooner.

Your current balance is $0.0122 plus $5.00 plus $1.00 bonus brings your new total to $6.0122. Based on your load from the last 30 days this balance should last until 2026-10-03. If your load increases it may run out sooner. We'll email you occasionally to let you know how your balance is being use. Thanks for increasing your Morty balance.

It looks like this domain is now using Cloudflare as I suggested. I'm going to mark this as solved. Let us know if you need help with anything else.

Added. It should start working in 46-66 minutes.

Your VPS expired 82 days ago, and was powered off 30 days ago. March 18th is long past. Is it alright if we delete your VPS now since it seems like you have no intention of renewing it?

I have started the reset process. If you need any of your files from before the reset I created a full backup which can be downloaded from https://heliohost.org/backup In a few minutes you'll receive an email with a link to continue with the reset process. After recreating your account and enabling Node.js again let us know if the logs page loads faster.