Krydos

I don't see any subscription for you. There is no VPS, and your Morty account is a prepaid account, not a subscription so nothing is going to try to bill you again. If you're referring to your Morty account you can delete it or archive it yourself at https://heliohost.org/dashboard/delete/ If you're referring to a VPS please let us know what email address the VPS is listed under. If you can't figure out how to delete your own account we can do it for you, but you'll need to let us know if you want your files deleted, or if you'd rather just archive the account. If you choose to archive it you can come back months or years later and restore your files back the way they were. If you delete the account the files are completely removed from our server.

DNS recreated.

DNS recreated, and MX records set.

There is no module named MySQLdb, so I installed mysql-connector. If that's not the module you need please attempt to be more specific. You can see the list of installed modules for Morty2's Python 3.14 at https://morty2-info.heliohost.org/pyinfo/info3.14.py

We received the money. I have sent you an invitation to create a Tommy account. Let us know if you need help with anything else.

Which cryptocurrency did you send?

Ok, we have a few wallet codes listed at https://heliohost.org/donate/ that you can use. Most of them take an hour or two to verify, but Monero and Aeon could take 24 hours or so to verify. If there is another cryptocurrency that you would prefer to use we may be able to generate a wallet code. Just let us know the cryptocurrency name and we can check for you. Whichever cryptocurrency you choose make sure you send enough that we receive the equivalent of at least $2.00 USD after fees and gas etc. Once you send the crypto reply to this email and we can check it manually for you.

DNS recreated.

Sure. Your VPS has been powered back on, and I put a note on your account that you'll get a new payment set up before 2026-05-21. It was already emailed to you, but here is the payment link again that you can use as soon as you receive your new card: https://heliohost.org/vps/pay/?code=0mUdTg6zUSJFE5QM

DNS recreated.

Try downloading your backup from https://heliohost.org/backup It should be working now. Yes, you're welcome to use our hosting again in the future as long as you aren't from a country that the US has active sanctions against.

Hestia has already been installed. You can login at https://vps157.heliohost.us:8083/ Username: admin Password: <same password as you used for nilchoud when signing up>

Directory permissions are supposed to be 755, not 775. If you've broken your account by changing permissions I would recommend doing a reset.

Remote access enabled. host=65.19.154.90 port=5432 user=dipeshshrestha_dipeshshrestha dbname=dipeshshrestha_lrmDatabase password=<set in Plesk>

I see the payment, and have started your VPS building.

DNS recreated.

It looks like you decided to upgrade your storage space, and your account is working again. Marking this one as solved. Let us know if you need help with anything else.

Removed. Everything is good to go. root@control [~]# dig +short A @ns1.heliohost.org thedannified.helioho.st 65.19.154.90 root@control [~]# dig +short A @ns2.heliohost.org thedannified.helioho.st 65.19.154.90 root@control [~]# dig +short AAAA @ns1.heliohost.org thedannified.helioho.st 2001:470:1:1ee::1002 root@control [~]# dig +short AAAA @ns2.heliohost.org thedannified.helioho.st 2001:470:1:1ee::1002 503 errors are normal after a renewal and can last up to 2 hours. I also noticed that the domain thedannified.me does not appear to be purchased at the moment. Are you planning on buying that domain or should we remove it too?

The domain has been added to your account.

DNS recreated.

I have started your account moving to Morty, and increased your balance to $24 ($19 plus $5 bonus). I see you're using Cloudflare, so make sure to pay attention to the second email that instructs you what new A and AAAA DNS records to use. You'll need to login to Cloudflare and update the DNS records as instructed. Failure to update your DNS will result in your website going offline after 6 hours or so. Thanks for upgrading to Morty and thanks for your patience, and our apologies again for the long delay getting this taken care. Let us know if you need help with anything else.

No problem. Let us know if you need help with anything else.

Does this payment link work for you? https://buy.stripe.com/fZu8wR3VA5cj9Zv4Gpco00l

Your current balance was $1.0321 plus $5.00 plus $1.00 bonus brings your new total to $7.0321. We will email you occasionally to let you know how your balance is being used. Thanks for increasing your Morty balance.

Do you want to do a subscription for $5.00 every one month or do you want to save 10% by paying $27.00 every six months?