Krydos

What are some of the table names?

Awesome. Let us know if you need help with anything else.

I think I've got something for you. Download the backup from https://heliohost.org/backup again. The original file is in there with the -old.tar.gz but there is a new .tzst file attached too. See if that .tzst file has the database you need.

An invite has been sent to create a Morty account. Please click the link and follow the instructions to create a new account. Data that was successfully recovered from your Johnny account can be downloaded from https://heliohost.org/backup/ Note that backups may not be available yet for all accounts, and not all data may have been recoverable (especially databases). If there is something specific you need that you don't have a backup of, let us know exact details of what you're looking for and we can take a second look to see if it can be recovered. If you need domains added, please let us know your new username and the domains you need once you finish creating the Morty account so we can get them set back up for you. Our apologies for the downtime. We should have rebuilt Johnny sooner before this happened.

I'm not seeing a lot of those table names anywhere. Here are the rest of the files in the directory where I found the careers.ibd and players.ibd

Sure, what are the table names?

An invite has been sent to create a Morty account. Please click the link and follow the instructions to create a new account. Data that was successfully recovered from your Johnny account can be downloaded from https://heliohost.org/backup/ Note that backups may not be available yet for all accounts, and not all data may have been recoverable (especially databases). If there is something specific you need that you don't have a backup of, let us know exact details of what you're looking for and we can take a second look to see if it can be recovered. If you need domains added, please let us know your new username and the domains you need once you finish creating the Morty account so we can get them set back up for you. Our apologies for the downtime. We should have rebuilt Johnny sooner before this happened.

Do these look familiar? I think careers and players would be table names? # grep 'Da-Dio1969' * -R grep: lost+found/100884954/careers.ibd: binary file matches grep: lost+found/100884954/players.ibd: binary file matches

Can you give me some text that would be inside the database? Sometimes when files are recovered in a situation like this the filename gets lost, but the data inside may still be there with a randomized name.

I took another look at the crashed Johnny server, and there is no trace of that database remaining. You'll have to restore it from your own personal backups that you made.

I have sent you an invite to create a new account on Morty. During signup you'll be able to pick one domain as your main domain, but after the account is created we can add additional domains to the account. You can download a backup of your Johnny data from https://heliohost.org/backup but not all of the recovered data is in there yet. If you're missing anything let us know and we can try to find more for you. Let us know if you have any issues getting your websites back online. Our apologies for the downtime. We should have rebuilt Johnny sooner before this happened. Correct, while your Johnny account is offline you won't be able to receive emails or login. 1. Yes, once the Morty account is set up and the domains are added back to it the email will begin working again. 2. Email servers are supposed to continue trying to send the same email over and over for at least a few days until it finally delivers, but some mail servers may be lazy and give up at different times. We're at about 32 hours of downtime right now, so I would say that as long as you get your Morty account created and all the domains re-added in the next 16 hours you shouldn't lose a single email. After 48 hours some email servers may stop trying to resend it. 3. No the account will be brand new with all the default settings. We will need to add the domains again and you'll need to set up any rules or filters you may have had before. Let us know if you have any other questions.

Yes, when the new Johnny is finished being built the accounts will start again with no files in the default state. It's great that you keep your own backups. We always recommend people take their own backups, but it seems like most people don't take our advice. If you're missing any files you can check https://heliohost.org/backup but not everything we've recovered has been listed in there yet. If there are certain files you're looking for let us know and we can take a closer look for them. Please note the databases from Johnny were pretty much all gone, so there is not much we can do there.

I have sent you an invite to create a new account on Morty. During signup you'll be able to pick one domain as your main domain, but after the account is created we can add additional domains to the account. You can download a backup of your Johnny data from https://heliohost.org/backup but not all of the recovered data is in there yet. If you're missing anything let us know and we can try to find more for you. Let us know if you have any issues getting your websites back online. Our apologies for the downtime. We should have rebuilt Johnny sooner before this happened.

I have sent you an invite to create a new account on Morty. During signup you'll be able to pick one domain as your main domain, but after the account is created we can add additional domains to the account. You can download a backup of your Johnny data from https://heliohost.org/backup but not all of the recovered data is in there yet. If you're missing anything let us know and we can try to find more for you. Let us know if you have any issues getting your websites back online. Our apologies for the downtime. We should have rebuilt Johnny sooner before this happened.

I have sent you an invite to create a new account on Morty. During signup you'll be able to pick one domain as your main domain, but after the account is created we can add additional domains to the account. You can download a backup of your Johnny data from https://heliohost.org/backup but not all of the recovered data is in there yet. If you're missing anything let us know and we can try to find more for you. Let us know if you have any issues getting your websites back online. Our apologies for the downtime. We should have rebuilt Johnny sooner before this happened.

I have sent you an invite to create a new account on Morty. During signup you'll be able to pick one domain as your main domain, but after the account is created we can add additional domains to the account. You can download a backup of your Johnny data from https://heliohost.org/backup but not all of the recovered data is in there yet. If you're missing anything let us know and we can try to find more for you. Let us know if you have any issues getting your websites back online. Our apologies for the downtime. We should have rebuilt Johnny sooner before this happened.

I have started your rebuild, and you will get an email in a bit when it finishes.

It looks like you've already created your Morty account, so you just need to restore your backups and you should be good to go. If you have your own backups like we recommend people make, upload those. Otherwise there may be some data in https://heliohost.org/backup that you can download. If there's anything missing let us know what to look for, but keep in mind that not all the data from Johnny was recoverable. The databases especially we very damaged.

I have sent you an invite to create a new account on Morty. During signup you'll be able to pick one domain as your main domain, but after the account is created we can add additional domains to the account. You can download a backup of your Johnny data from https://heliohost.org/backup but not all of the recovered data is in there yet. If you're missing anything let us know and we can try to find more for you. Let us know if you have any issues getting your websites back online. Our apologies for the downtime. We should have rebuilt Johnny sooner before this happened.

I took a look for your databases, and there is nothing additional we can give you. The MariaDB partition on Johnny took the most damage so there wasn't much we were able to recover from there. Our apologies for the downtime and loss. We should have rebuilt Johnny sooner before this happened. I have sent you an invite to create a new account on Morty. During signup you'll be able to pick one domain as your main domain, but after the account is created we can add additional domains to the account. Let us know if you have any issues getting your websites back online.

No, the free plan will definitely come back. Don't worry. Would you like to move to Morty for free temporarily until the new Johnny is ready?

I have sent you an invite to create a new account on Morty. During signup you'll be able to pick one domain as your main domain, but after the account is created we can add additional domains to the account. You can download a backup of your Johnny data from https://heliohost.org/backup but not all of the recovered data is in there yet. If you're missing anything let us know and we can try to find more for you. Let us know if you have any issues getting your websites back online. Our apologies for the downtime. We should have rebuilt Johnny sooner before this happened.

I have sent you an invite to create a new account on Morty. During signup you'll be able to pick one domain as your main domain, but after the account is created we can add additional domains to the account. You can download a backup of your Johnny data from https://heliohost.org/backup but not all of the recovered data is in there yet. If you're missing anything let us know and we can try to find more for you. Let us know if you have any issues getting your websites back online. Our apologies for the downtime. We should have rebuilt Johnny sooner before this happened.

Sounds good. Our apologies for the downtime. We should have rebuilt Johnny sooner before this happened.

I have sent you an invite to create a new account on Morty. During signup you'll be able to pick one domain as your main domain, but after the account is created we can add additional domains to the account. You can download a backup of your Johnny data from https://heliohost.org/backup but not all of the recovered data is in there yet. If you're missing anything let us know and we can try to find more for you. Let us know if you have any issues getting your websites back online. Our apologies for the downtime. We should have rebuilt Johnny sooner before this happened.