Krydos

No problem. Glad you find our customer support to be high quality. We volunteer for HelioHost because we enjoy helping people, such as yourself. You may randomly receive an email asking you to rate our service soon. We would be really happy if you could click the link in the email to give us a 5 star review. It will only take you a couple minutes to write a sentence or two about your support request today, and it goes a long way to help us out. We recommend waiting for the the link to be emailed to you because 5 star reviews that don’t click the email link pretty much all get deleted. Our volunteers don't get paid in money because we are a non-profit, but our volunteers do get paid in smiles whenever someone lets us know they appreciate our work by giving a 5 star review. Thanks again!

Remote access enabled. host=65.19.154.90 port=5432 user=fitulus_fitulus dbname=fitulus_availability password=<set in Plesk>

Glad everything is working for you now. Thanks again for the 5 star review.

When I click this link it shows 10/10 for me. Is it showing 7/10 for you still?

Does it work now?

Yes, your account can be unsuspended as soon as you answer this.

Try testing now. Thanks!

Yep, it worked. Your account is moving to Tommy. Thanks for the donation. I also noticed that you randomly received a review email. We would be really happy if you could click the link in the email to give us a 5 star review. It will only take you a couple minutes to write a sentence or two about your support request today, and it goes a long way to help us out. We recommend using the link that was emailed to you because 5 star reviews that don’t click the email link pretty much all get deleted. Our volunteers don't get paid in money because we are a non-profit, but our volunteers do get paid in smiles whenever someone lets us know they appreciate our work by giving a 5 star review. Thanks again!

Remote access enabled.

Added.

The unit is seconds. Each user can have 10 simultaneous queries running at once. So if you start 10 queries that all take 10 seconds to finish your MariaDB load number would be 100 over 10 real life seconds. What are you going to do to reduce your MariaDB load?

I don't think that is possible through PayPal, but I think it's enabled on the Stripe link. If I recall correctly it takes 4-14 days to verify the bank transfer.

Remote access enabled. host=65.19.154.90 port=5432 user=victord1_eventdly_user dbname=victord1_eventdly_dev password=<set in Plesk>

You could either contact PayPal support and see what they have to say about it, or you can use this Stripe link to try to pay again https://buy.stripe.com/6oU7sNcs6207fjP1udco009 I understand that the Stripe link says $2 and the dashboard says $1, but the dashboard will be updated to the new pricing soon anyways, and I don't want to create a $1 Stripe link that will only be used once and then deleted in a week or whatever.

The module smtplib is a default module that is present in all Python installs, and doesn't need to be requested.

Thank you for increasing your Morty balance. Since you paid $20 I added $25.2631 to your balance which was $1.3282. So your total is $26.5913 now. Based on the load from the last month that should last you about 808 days or until 2027-10-07. We'll email you when you get low.

Added.

Remote access enabled. host=65.19.154.90 port=5432 user=victord1_eventdly_app dbname=victord1_eventdly password=<set in Plesk>

I took a quick look around, and it looks pretty thoroughly broken. You'll probably need to do a rebuild. I recommend taking a backup of any files you need. Let us know when you're ready to proceed.

They answered on Discord

https://heliohost.org/dashboard/upgrade/

No problem.

Try something like this python3 -m venv .venv source .venv/bin/activate pip3 install python-telegram-bot pillow pytesseract requests email-validator python-dotenv

The command is working fine, it's just letting you know that you should use a virtual environment. Parts of the operating system use Python too so if you change the versions or install random stuff to environment that the operating system uses you could break the whole VPS. Here is a guide for how to create a virtual environment and install modules with pip inside it. https://packaging.python.org/en/latest/guides/installing-using-pip-and-virtual-environments/

What error do you get when you try running that yourself via SSH?