Krydos

Your VPS is rebuilding with Hestia, and you'll get an email in about 30 minutes when it is done. The email will contain the instructions on how to connect to SSH. For Hestia you'll go to https://vps122.heliohost.us:8083/ and login with the username admin, and the SSH password you chose during signup. Let us know if you run into any other issues.

I just added a section to the wiki page https://wiki.helionet.org/SSL_Certificate_Problems#Ensure_Redirect_HTTP_to_HTTPS_is_Off Does this help?

Your script had DOS line endings \r\n. Our servers run Linux (not Windows) so you need to use Linux line endings \n. Does it work now that I converted your line endings?

The error message you posted was about that script. Which script are we debugging then?

Here's our documentation for how to access the logs. https://wiki.helionet.org/View_Error_Logs But the fact that you posted the error log yourself means you already know how to view the error logs. What is this then? # ======= LOAD CHECKED VIDEOS ======= def load_checked_videos(): if os.path.exists(CHECKED_VIDEOS_FILE): with open(CHECKED_VIDEOS_FILE, "r") as file: Do you even know what your code is doing?

Your account has been moved to a dedicated IPv4.

Dedicated IP are $2 per month. Here is the link to pay https://www.paypal.com/cgi-bin/webscr?cmd=_s-xclick&hosted_button_id=SWXSLMPGYHF46 If you decide you want to switch to yearly billing you can save 17% by paying $20 up front for 12 months.

Which was?

stderr from /home/razwanrazaq.helioho.st/httpdocs/cgi-bin/tradingTheCloseTrades2.cgi: fopen: Permission denied It's trying to open a file that it doesn't have permission to open, and failing. What file are you trying to open?

The requested modules have been installed. You can see the current list of installed modules on Tommy's Python 3.12 with this link https://krydos1.heliohost.org/pyinfo/info3.12.py

The invite has been sent to the email address listed on this forum account instead. Thanks for the donation.

Is there any particular reason you're using Python 3.9 instead of Python 3.12? Just want to make sure it's intentional prior to installing the modules.

No problem.

Yes, if you want to get a 1 GB memory, 2 CPUs, and 50 GB storage Mercury VPS for 6 months here is the link to pay https://buy.stripe.com/5kAaEWf8t68GeKkdQQ Also go to https://heliohost.org/password/ and submit a username and a password for your VPS. The username has to be unique so don't use one that is already in use. After doing those 2 steps post back here to let us know and I'll build the VPS for you.

Our main IPv4 that sends no-reply@heliohost.org and support@heliohost.org is listed in the UCEPROTECTL3 as well. We have 3994 accounts using Gmail. All of them get delivered to Gmail just fine so your information is very incorrect. If our main IP wasn't able to send emails to those account none of them would have been able to click the link and create their account in the first place.

If you purchased a VPS right now the next available number is VPS96 and the IPv4 is 65.19.166.235. This IPv4 address is listed in UCEPROTECTL3 just like every other IPv4 our ISP can sell to us, and there is no way to remove it. This IPv4 is dedicated only to you for as long as you pay for the VPS. The IPv4 price is included in the price of the VPS. Yes, Hestia can be installed for you. Sure. Like Wolstech said we recently set up a Stripe account, but it hasn't been integrated into the VPS signup page yet. I created this payment link for you though. https://buy.stripe.com/5kAaEWf8t68GeKkdQQ It will charge $21.60 every 6 months. Like Wolstech said we require at least 6 months for all payments that require manual verification. We're not going to sit here and manually update the expiration date of 100 VPS every month. It's too much work. People get hacked all the time, and then bots send out spam emails from their account. Like Wolstech said, you just need to monitor the situation and shut it down quickly if it happens.

The requested modules have been installed. You can see the current list of installed modules for Tommy's Python 3.12 at https://krydos1.heliohost.org/pyinfo/info3.12.py

Sounds good. I marked this as solved. Let us know if you need help with anything else.

Oh, I assumed 198.45.114.194 was the IPv4 for the domain host-57141772.bakop.com. I have added 74.50.48.21 as well now.

The old IPs have been removed and the new IP has been added. Does FTP to an external backup work now?

Same thing as the last time you asked this The main domain orcagroup.top isn't hosted by us and the mail isn't hosted by us either so it gets disabled, and when a main domain gets disabled it takes all the subdomains offline too regardless of whether they are hosted by us or hosting mail with us. The last time you asked about this I removed the main domain and just added the subdomain that is actually hosting mail with us so it wouldn't get disabled. Since you re-added the main domain which isn't hosted by us they all get disabled again.

It looks like you forgot to update the port in /etc/systemd/system/sockets.target.wants/ssh.socket and then run systemctl daemon-reload before restarting SSH. SSH should now be running on port 212. Let us know if you need help with anything else.

Rebooted.

For anyone who searches and finds this, rather than being vexed you can cancel your own subscriptions by going to this page https://www.paypal.com/myaccount/autopay/ It is kind of hard to find that page on your own, so I understand. If you cancel this way you don't even have to talk to us, and we will keep your VPS on until you run out of prepaid time. When your VPS expires we will send you 1 email with a link to renew if you want, and if we don't hear back from your within 1 day we will power off your VPS and eventually delete it a month later without bothering you again. Contacting support isn't required if you're an extremely antisocial person, but we'd love to hear from you anyways. We are planning on adding the ability to cancel your own subscription and delete your own VPS through the dashboard on our own website, but since we're a small non-profit powered by donations and volunteers we don't have a massive full time workforce to implement all of these features quickly. If you're interested in helping us implement features like this, please let us know because we would love to have more volunteers. The ability to cancel your own VPS is one of the higher priority things we have on our todo list right now, so thanks for the feedback letting us know we have our priorities straight. We haven't added this feature yet, because we're understaffed and overworked, but it definitely could be worse. A lot of companies intentionally make it extremely difficult to cancel on purpose in the hopes that they will be able to continue billing you for something you don't need or want anyone or may not even realize you're still paying for it. For instance, I recently moved and I wanted to cancel my Spectrum internet. I called, and over the next 52 minutes had to talk to 4 different people, and was put on hold at least a dozen times, and just hassled relentlessly trying to convince me to keep paying them before they finally canceled it for me. That is a terrible way to do business, and we will definitely never do anything like that. Anyways, your subscription has been canceled, and you won't be billed again. Thanks for using our VPS service.