Krydos

Installed. You can see the current list of modules and their versions for Johnny's Python 3.14 at https://johnny-info.heliohost.org/pyinfo/info3.14.py

Yeah, there is a backup from March 23rd when the account was archived. Let us know if you're missing anything from the May 8th backup, and we can try sending you the March 23rd backup instead.

Request a new download link from https://heliohost.org/backup/ I added the backup from May 8th when Johnny was powered off.

Thanks for upgrading. I have set your balance to $24 after the $19 payment and $5 bonus. This should last you about two years without overages. You're on Morty right now, which is being retired soon, so we're going to move you to the upgraded Morty2. Morty2 is actually even faster and has newer software than the old Morty that you're on currently, so it's even more of an upgrade.

Thanks for upgrading. I have set your balance to $12 after the $10 payment and $2 bonus. This should last you about a year without overages. You're on Morty right now, which is being retired soon, so we're going to move you to the upgraded Morty2. Morty2 is actually even faster and has newer software than the old Morty that you're on currently, so it's even more of an upgrade.

Request a new download link from https://heliohost.org/backup/ I just put your backup from May 8th when the server was powered off in there.

Request a new link from http://heliohost.org/backup I added the backup from May 8th when the server was powered off.

DNS recreated.

Remote access enabled. host=64.62.151.106 port=5432 user=alexandrepascoal_raptor dbname=alexandrepascoal_eagleeye password=<set in Plesk>

Installed. You can see the current list of installed modules for Johnny's Python 3.14 at https://johnny-info.heliohost.org/pyinfo/info3.14.py

Go to https://heliohost.org/backup and enter your new live.com email address to download your backup from May 8th when the server was powered off.

2 weeks from May 7th is May 21st. It's now May 24th so your VPS has been powered off. It can still be renewed if you want though. https://heliohost.org/vps/pay/?code=0mUdTg6zUSJFE5QM

Thanks for upgrading. I have set your balance to $12 after the $10 payment and $2 bonus. This should last you about a year without overages. You're on Morty right now, which is being retired soon, so we're going to move you to the upgraded Morty2. Morty2 is actually even faster and has newer software than the old Morty that you're on currently, so it's even more of an upgrade.

DNS records added.

Johnny was finished 2 days ago https://helionet.org/index/topic/67995-johnny-upgrade/

Yes, usernames and transaction IDs are safe to send here.

1) We send invoices on how your balance is being used occasionally by email. Here are some screenshots of what it looks like: 2) Just username and transaction ID should be enough to link the payment to the account. If you use the same email address to make the Stripe payment then we can just match it to your email on the account. 3) Yes, in order to change your username you have to do an account reset. Yes, after doing an account reset you would need to add all your domains again, and set up everything again.

Thanks for upgrading. I have set your balance to $12 after the $10 payment and $2 bonus. This should last you about a year without overages. You're on Morty right now, which is being retired soon, so we're going to move you to the upgraded Morty2. Morty2 is actually even faster and has newer software than the old Morty that you're on currently, so it's even more of an upgrade.

The free plan is now back, and better than ever! The Johnny rebuild has been completed and free signups will be opening in about 30 minutes. If you don't already have an account you can signup at https://heliohost.org/signup/ We expect signups to fill pretty quickly, so be ready to click as fast as you can. On May 9th we emailed all of the active Johnny users, and offered them a free trial on Morty to get their websites back online during the rebuild. If you are one of those free users currently on Morty we will be emailing you to ask if you want to stay on Morty or go back to Johnny. If you want to stay on Morty you can use this link https://buy.stripe.com/7sI8wOe4p40y9q0147 to pay $5 which will last about 6 months without overages. If you make a payment let us know so we can make sure it gets applied to your account. If we don't hear back from your we will move you to Johnny automatically in a few days. If you decided not to accept a free trial, you can recreate your Johnny account by going to https://heliohost.org/status/ and entering your email or username. The website will recreate your account for you on the new Johnny server. The new account will be empty so if you want to restore your previous website you'll need to download your backup from https://heliohost.org/backup/ or use a backup that you made yourself. Keep in mind that if your backup is missing anything we may still be able to recover it for you. Just let us know what you're missing, and we can take a look. The new Johnny also has a number of upgrades such as Python 3.14, MariaDB 12.2, PostgreSQL 18.4, etc. If your script isn't working, make sure you're using the correct shebang version. Let us know if you have any questions.

I have added a more recent backup for you. Try downloading your backup from https://heliohost.org/backup/ again. If you'd like to stay on Morty you can also use Stripe to pay. This link will charge $5 USD which would last about 6 months on Morty as long as you don't have any overages. https://buy.stripe.com/7sI8wOe4p40y9q0147 We can also provide a $10 link which lasts about 1 year or a $19 link which would last about 2 years.

@wolstech I just checked the NS records, not the DKIM, SPF, and DMARC records. I didn't realize they were already set up. I just knew I couldn't edit their Cloudflare settings for them. @urbanshed If you're DNS records are already set up try sending a real email (not just the word "test" or a blank email) to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be.

This domain is using Cloudflare, so the user has to set up DKIM, SPF, and DMARC themselves. We can only set up email for people who use ns1.heliohost.org and ns2.heliohost.org

Fixed.

The directory /var/www/html/files/c-cloud and all contents have been deleted. If you realize you need something that was inside there, or if I misunderstood what you wanted, I made a backup first and put it in /home/marcomessina/c-cloud.tar.gz for you.

I have created a new account for you on Morty. You may need to reset your password at https://heliohost.org/reset/ before you can login. Data that was successfully recovered from your Johnny account can be downloaded from https://heliohost.org/backup/ I see you have an older backup in there from September 23rd 2025. We also have a backup that was made on May 8th 2026 that can be added if you'd like. Let us know. Note that backups may not be available yet for all accounts, and not all data may have been recoverable (especially databases). If there is something specific you need that you don't have a backup of, let us know exact details of what you're looking for and we can take a second look to see if it can be recovered. If you need domains added, please let us know your new username and the domains you need once you finish creating the Morty account so we can get them set back up for you. Our apologies for the downtime. We should have rebuilt Johnny sooner before this happened.