Krydos

Here's your disk space breakdown right now. Backups 39.21 MB Emails 0 MB Files 548.13 MB Trash 0 MB Logs 4.33 MB PSQL 0 MB MySQL 12.97 MB Total 604.64 MB 273M ./httpdocs 12K ./.composer 0 ./.pki 20K ./.ssh 0 ./.trash 15M ./.wp-cli 0 ./.wp-toolkit 0 ./dBot 241M ./wordpress-backups 12K ./private 20M ./git 24K ./.nodenv 4.0K ./.phpenv 52K ./.rbenv 8.0K ./.npm 0 ./tmp

Yep, one of your PHP processes was running for over 22 hours. Thanks for helping us figure out what was wrong.

Your forum account has been deleted as well.

Over the last few weeks we've seen a lot of cases of previously low load accounts suddenly getting suspended for high memory usage. Of course, quite a few people have accused us of having inaccurate load monitoring, and we have wasted a great deal of time testing the load monitoring over and over and over and over again. As far as we could see the load monitoring was working perfectly. Since we're going to be launching Morty soon it is very important to us to have accurate load monitoring. Well, we finally figured out the problem. The load monitoring is working perfectly, and since it works so well, it helped us find the actual issue: People's PHP processes aren't always exiting like they should. Normally PHP processes fire up, spit out some website after a few milliseconds, and then hang around for a maximum of 30 seconds or so before their memory is reclaimed by the OS. We've been seeing some PHP processes lock up and continue using memory for over 22 hours. We have already devised and implemented a fix that should make sure this high memory usage doesn't continue, but as always we recommend keeping an eye on your load chart at https://heliohost.org/dashboard/load/ and let us know if anything abnormal is happening. We also recommend taking a look at your web statistics, and blocking any abusive IPs you find. We're also seeing a lot of accounts with 10k to 100k page hits per day from hacker bots, etc. Obviously no human has visited your site ten thousand times in a single day so just block them with .htaccess. We can't block IPs for you because there are legitimate reasons for you to have tons of page hits from a single IP, such as running an API. Let us know if you need help.

Your forum account has been deleted.

Remote access enabled. host=65.19.154.90 port=5432 username=jasperfuelle_admin dbname=jasperfuelle_coindb password=<set in Plesk>

Maybe the confusion here is what you mean by "completely disabled access to the service domains". If you do something like this <?php echo "Go away!"; It's still going to load the PHP script and use some memory, but since the script is so simple it will use very little CPU. If you do something like this in .htaccess Deny from all Then the PHP script won't even load at all and there will truly be zero load.

If you're talking about this section of the graph There were 3124 PHP processes recorded during that time period. Here are a few of them | alexgoldberg | 0.00 | 34524 | /opt/plesk/php/8.0/bin/php-cgi -c /home/system/check.dosprn.com/etc/php.ini | 2024-10-16 17:52:17 | | alexgoldberg | 0.00 | 34004 | /opt/plesk/php/8.0/bin/php-cgi -c /home/system/version.dosprn.com/etc/php.ini | 2024-10-16 17:52:54 | | alexgoldberg | 0.00 | 34524 | /opt/plesk/php/8.0/bin/php-cgi -c /home/system/check.dosprn.com/etc/php.ini | 2024-10-16 17:52:55 | | alexgoldberg | 0.00 | 34004 | /opt/plesk/php/8.0/bin/php-cgi -c /home/system/version.dosprn.com/etc/php.ini | 2024-10-16 17:53:34 | | alexgoldberg | 0.00 | 34524 | /opt/plesk/php/8.0/bin/php-cgi -c /home/system/check.dosprn.com/etc/php.ini | 2024-10-16 17:53:35 | | alexgoldberg | 0.00 | 34004 | /opt/plesk/php/8.0/bin/php-cgi -c /home/system/version.dosprn.com/etc/php.ini | 2024-10-16 17:54:09 | | alexgoldberg | 0.00 | 34524 | /opt/plesk/php/8.0/bin/php-cgi -c /home/system/check.dosprn.com/etc/php.ini | 2024-10-16 17:54:22 | | alexgoldberg | 0.00 | 30804 | /opt/plesk/php/8.0/bin/php-cgi -c /home/system/version.dosprn.com/etc/php.ini | 2024-10-16 17:55:13 | | alexgoldberg | 0.00 | 31324 | /opt/plesk/php/8.0/bin/php-cgi -c /home/system/check.dosprn.com/etc/php.ini | 2024-10-16 17:55:14 | | alexgoldberg | 0.00 | 30804 | /opt/plesk/php/8.0/bin/php-cgi -c /home/system/version.dosprn.com/etc/php.ini | 2024-10-16 17:56:11 | | alexgoldberg | 0.00 | 31324 | /opt/plesk/php/8.0/bin/php-cgi -c /home/system/check.dosprn.com/etc/php.ini | 2024-10-16 17:56:13 | | alexgoldberg | 0.00 | 30804 | /opt/plesk/php/8.0/bin/php-cgi -c /home/system/version.dosprn.com/etc/php.ini | 2024-10-16 17:56:48 | | alexgoldberg | 0.00 | 31324 | /opt/plesk/php/8.0/bin/php-cgi -c /home/system/check.dosprn.com/etc/php.ini | 2024-10-16 17:56:49 | | alexgoldberg | 0.00 | 30804 | /opt/plesk/php/8.0/bin/php-cgi -c /home/system/version.dosprn.com/etc/php.ini | 2024-10-16 17:57:16 | | alexgoldberg | 0.00 | 31324 | /opt/plesk/php/8.0/bin/php-cgi -c /home/system/check.dosprn.com/etc/php.ini | 2024-10-16 17:57:18 | | alexgoldberg | 0.00 | 22612 | /opt/plesk/php/8.0/bin/php-cgi -c /home/system/version.dosprn.com/etc/php.ini | 2024-10-16 17:57:49 | | alexgoldberg | 0.00 | 22876 | /opt/plesk/php/8.0/bin/php-cgi -c /home/system/check.dosprn.com/etc/php.ini | 2024-10-16 17:57:50 | We don't just make up these numbers randomly. The CPU in the second column is indeed 0, but the processes were still running and taking up memory. Are you sure your processes exit correctly? If they lock up and never exit you would see something like this.

WSGI control access has been enabled on the domain shanka.helioho.st. To restart your Flask app and load new code changes in simply edit /home/shanka.helioho.st/httpdocs/swigposapp/flask.wsgi. Adding a blank line, removing a blank line, adding a space, or removing a space are examples of editing the file. As long as the last modified timestamp changes it will clear the server cache. Let us know if you run into any issues.

Your storage quota has been increased to 2000 MB. The account move process has been started and you will get an email when it finishes. You may need to update your DNS records if you use external DNS, but if you use ns1.heliohost.org and ns2.heliohost.org they will be updated for you. That's an interesting idea. No one has ever requested that before, and none of us have ever considered it either. If we implement something like that we'll let you know.

Are you visiting your own site 38k times per day, or do you think that some of these IP addresses might be bots? You might want to block some of these IPs if you want to reduce the load your website causes. 439 35.183.70.152 463 66.249.68.1 477 209.38.128.20 527 52.167.144.167 547 157.55.39.58 859 199.47.82.21 860 199.47.82.20 1332 199.47.82.19 1527 216.244.66.232 1927 66.249.68.71 2038 199.47.82.18 3485 143.110.228.131 5467 66.249.68.70 38373 66.249.68.69

Yep, you're good until 2025-04-15 now. Thanks. We'll send you an email with a link to another 6 month subscription when it's time to pay again. If subscriptions still aren't working for you six months from now just reply to that email and let us know you need to make a one-time payment again.

That's very nice of you. I'm glad you appreciate our service, and my help.

I just sent you a PayPal money request for $110.70 to cover 6 months of your VPS109. Since it's not a recurring subscription it should work, and obviously you've made the $25 one time payment before so you should be good. We can just bill you like this every 6 months if your having issues setting up a subscription. I know people from India has been having trouble setting up subscriptions because of some bizarre laws designed to force Indians to only spend money with companies located in India. Maybe the UK is now having some similar legislation, or maybe your bank is just being fussy?

Perfect. I installed Apache, Certbot, created the domain, set up SSL to auto renew every 60 days, and enabled the firewall on your VPS. You can upload your files to Protocol: SFTP Host: 65.19.154.72 Port: 22 Logon type: Normal Remote directory: /var/www/html/files User: marcomessina Password: <whatever you entered when you signed up for the VPS> If you use Filezilla it will look something like this Right now you can check out https://files.mm1.helioho.st/ and see an empty directory listing, but once you upload your photos and videos they will be available to link to from your main website. You can organize them however you wish, such as creating subdirectories through FTP, and if you want to hide the directory listing so people can't snoop around simply upload an empty file named index.html into each directory. Your OS, swap, logs, and installed programs on the VPS take up some of the 50 GB, but you have 38 GB free right now to upload whatever you want. Let us know if you need help with anything else.

Based on what you're saying I think the simplest method would be to keep you on Tommy, and then use the VPS as file storage only. What we can do is leave your main domain mm1.helioho.st on Tommy and then put a domain like files.mm1.helioho.st on the VPS. Then you can set up your website and use Plesk to make your life easier, and then use FTP to upload your photos and whatnot onto the VPS for the extra storage space. Does that sound good to you?

Just to give you another update, we're still waiting on the report. Here is what our charity dashboard says right now I'm guessing once this disbursement is finalized we will be able to verify the donation. For anyone else searching and reading this, we appreciate Microsoft Points donations, but it seems to take 2+ months to get to us so if you're expecting to have your account moved to another server, or storage space increased or something it will definitely be quicker to donate in some other way.

Remote access enabled. host=65.19.154.90 port=5432 username=khokhma_taskdisuser dbname=khokhma_taskdistributor password=<set in Plesk>

Installed. You can see the current list of installed modules on Tommy's Python 3.12 with this link https://krydos1.heliohost.org/pyinfo/info3.12.py If you need addiitonal modules installed in the future please check this list first and don't request modules that are already installed.

We plan on adding a 90% load warning email soon. Basically if you get to 90% of your memory or CPU usage for the day you'll get an email letting you know about it prior to being suspended.

"Smart static files processing" has been disabled on your domain. The setting should go into effect in about 26 minutes. For anyone else who searches and finds this, you can actually turn this off yourself by going to Login https://heliohost.org/login/ > Continue to Plesk > Websites & Domains > [Your domain] > Hosting & DNS > Apache & Nginx > Uncheck the smart static files processing box. Keep in mind changing most settings like this can take up to 2 hours to go into effect. @KazVee Maybe we should add these instructions to the Wordpress wiki?

Remote access enabled. host=64.62.151.106 port=5432 username=alexandrepascoal_raptor dbname=alexandrepascoal_eagleeye password=<set in Plesk>

Any progress on this? We generally give people 6 days to pay for their VPS and then power them off if they don't get a payment figured out. You're already at 14 days expired and it doesn't seem like you're making any effort to pay for it. It would really be a shame to have to take your website offline that we’ve both put so much work into getting it running well for a much better price than your previous host.

I wanted to mention that there is currently no automated way to move your files from Tommy to a VPS, so if I help you with this I'm just going to be copying your files over exactly the same way you can do yourself already. We have had a few people upgrade from Tommy to a VPS though so it would be pretty cool to have a way to do that automatically.

We generally don't move people's files to the VPS for them, but I can do it if you really can't figure it out. Do you want a control panel on your VPS or are you planning on just using SSH to install everything? No, your VPS and your Tommy account are 2 separate accounts. It looks like you picked the username marcomessina for your VPS so if you login with the username mm1 you'll get your Tommy account, and if you login with the username marcomessina you'll get your VPS. If you login with your email address it is ambiguous because both accounts have the same email address, so the login will just send you to your Tommy account I believe. Which link did you click? I just tested both of these links and they both work for me