Krydos

The reason you were suspended is because you intentionally uploaded a web shell. It looks intentional to me because it has your name written all over it in the comments, etc. Attempts to hack our servers, or circumvent limitations imposed for the security of our thousands of other users sharing the same server as you are not taken lightly. If you need SSH access you can purchase a VPS at https://heliohost.org/vps/ where you will have root access to install anything you want, and you can't be tempted to try to access other users data because you're the only user on the server.

1. https://helionet.org/index/topic/59895-solved-subscription-was-suspended/#findComment-266335 2. https://helionet.org/index/topic/65589-solved-subscription-was-suspended/#findComment-293864 3. https://helionet.org/index/topic/65897-solved-my-account-is-overuse/#findComment-294816 4. This one.

Closing due to inactivity since there has been no response in this thread for over a week. If you're still having this issue or need help with something else please open a new ticket.

Unsuspended.

Closing due to inactivity since there has been no response in this thread for over a week. If you're still having this issue or need help with something else please open a new ticket.

The file has been deleted. Keep in mind you can fix this yourself by increasing your storage space at https://heliohost.org/dashboard/storage/ rather than waiting for an admin.

Closing due to inactivity since there has been no response in this thread for over a week. If you're still having this issue or need help with something else please open a new ticket.

Here's a guide I found on how to install Tomcat on Ubuntu 24. Since you have root access to the VPS you have the ability to install anything you want without an admin's help. https://medium.com/@jasonrbodie/learn-linux-install-apache-tomcat-10-and-nginx-on-ubuntu-24-04-5bcdd9fad1c9 If you're new to Linux or if if you have any questions feel free to ask. We prefer to give users the opportunity to learn how to do stuff like this themselves if they're willing to learn. If you mess things up you always get 1 free rebuild per month.

Yeah, thanks for using Perl. Not many people do so it's cool to see it getting some use. Let us know if you need help with anything else.

Your VPS is ready now, and you should have received an email about it. Depending on the OS you select it can take anywhere between 6 minutes to 24 hours for it to be ready. CentOS Stream 10 is closer to the 24 hour end of the spectrum. In fact, you're the only person who has ever requested this OS.

Something like this may work depending on your software. Make sure the port matches what port your websocket is running on. RewriteEngine on RewriteRule (.*) http://127.0.0.1:33333/$1 [P,L] If it doesn't work let us know and we can try an Nginx proxy instead.

I'm not sure why you need all of these installed. Most people just use one type of database at a time. Nonetheless, they have been installed.

Are you still interested in signing up for a VPS?

Glad it's working. Let us know if you need help with anything else.

Have you read https://wiki.helionet.org/FAQ#Does_HelioHost_support_sockets?_Which_ports_are_open?

Does it work now?

Are you using Python 3.12 or Python 3.9?

It looks like you paid $19 for $24 Morty prepaid balance. This isn't a subscription. It's just a one-time payment, so there is no billing zipcode or any billing information at all really saved. $24 balance at $1 per month generally lasts people 2 years, but if you have any memory or CPU overages it could shorten the time. You can add to your prepaid balance at any time if you want, but right now your estimated expiration date is 2027-09-21. We'll email you once a month to keep you updated on how your balance is being used. If your balance goes all the way to zero we'll email you one last time to ask you if you want to increase your prepaid balance, and if we don't hear from you your account gets moved to Tommy, and will then require logins every 30 days to stay active. If you fail to login the account is archived, and you can renew it at any time through our website. TLDR: You didn't signup for a subscription.

Remote access enabled. host=64.62.151.106 port=5432 user=blasco86_tstsite dbname=blasco86_tstsite_db password=<set in Plesk> It looks like you picked the Johnny plan, which doesn't have SSH. If you need SSH you will have to choose a VPS plan instead which can be found at https://heliohost.org/vps/

Remote access enabled. host=65.19.154.94 port=5432 user=victord1_nutrilink_app dbname=victord1_nutrilink password=<set in Plesk>

Yeah, your account definitely didn't reactivate correctly. This happens sometimes on Johnny due to high load and the number of accounts. I manually reactivated it. Is everything working now?

I see the username piyushukani1 in the VPS signups, so I assume that is you. It looks like you were trying to signup for a Mercury for $4 per month. Like Wolstech said, we require subscriptions for 1 month at a time so you would have to do 6 months if your country doesn't allow you to set up subscriptions. You're welcome to try this link for $4 per month, but from what I understand Indians can't subscribe to anything so it probably won't work either https://buy.stripe.com/7sY14p77MdIP4Fb7SBco00b If you're willing to signup for 6 months you get 10% discount, and we do accept one-time payments for 6 months or more. It would be $21.60 for 6 months of a Mercury VPS.

Thank you! Trustpilot was deleting all of our 5 star reviews, and leaving up all of the 1 and 2 star reviews, so our rating was becoming abysmal. Apparently someone writing a 1 star review that says in the review that they've never even used our hosting, is a real review, but someone who has been using our hosting for years who writes a 5 star review is fake and needs to be deleted, even if the user provides receipts of having paid us for hosting their site. It's bullshit, and our overall rating just kept going lower and lower even though in reality we have hundreds of happy users. However, we've found that if we let Trustpilot see all of the emails we're sending and they can randomly choose who to send review invite links to, they don't delete the 5 star reviews anymore. The reason I'm telling you all of this is because I saw that you were selected to receive a review invite, but Trustpilot can't send it because you unsubscribed from their emails at some point before you even started using our hosting. We would ask you to write a 5 star review, but if you don't use the invite link that Trustpilot sends, it will just get deleted anyways so it's pointless, and you can't receive a link because you unsubscribed from Trustpilot emails. So if you want to help us out by giving a 5 star review you have 2 options: Resubscribe to Trustpilot emails with this email address https://help.trustpilot.com/s/article/How-to-unsubscribe-from-Trustpilot-emails-and-review-invitations?language=en_US#resubscribe Change your email address in our system to something that hasn't already unsubscribed. If that's too much work, or if you really don't want Trustpilot to email you, that's fine we understand. We hate Trustpilot too, but since there is no way to delete our profile from their system, and low ratings and fake reviews really does scare people away from using our hosting I thought it wouldn't hurt to ask. It sucks and it's definitely a form of extortion, but we really don't have a choice in the matter, and if we play by their scammy rules it is a free way to get a ton of referral traffic to our site, which helps us find more users and helps us grow. Thanks in advance if you do decide to try to get a review invite link, and write a 5 star review for us!

Installed. You can see the current list of modules and their versions for Tommy's Python 3.12 at https://krydos1.heliohost.org/pyinfo/info3.12.py

The IPs 65.19.154.90 and 2001:470:1:1ee::1002 are not dynamic. The only way they will change is if you get moved to another server.