Krydos

DNS recreated.

First of all, sorry for the long downtime on our main website. Over the past few years our main database has just been getting slower and slower. It was last rebuilt in 2017 so it was well overdue for an upgrade. A few days ago the main database was so slow that we decided to take it offline, and rebuild it with a modern operating system and up-to-date software. We expected the downtime to last a few hours, but then during the upgrade everything fell apart. While Cody was down, his twin brother Brody got so sad he died too. This happens sometimes with twins because they can't live without each other, which is cute but also very tragic. So then, with both a dead Cody and a dead Brody, we had no nameservers, no main database, no website, no forum, no wiki, etc etc etc. But here at HelioHost we never give up. No matter how many servers explode, or how many evil for-profit corporations try to destroy us we will never give up. It took a few days, but our main website is back online, both of our nameservers are back online, our forum is working again, and a lot of the stuff going on behind the scenes are working again too. That said, there is still plenty of stuff that isn't working yet. The main issue seems to be that during the upgrade of the nameservers a lot of DNS zones got lost, so some websites are offline. If your domain gives a DNS error when you try to visit it in a browser let us know and we can take a look. It usually only takes a few seconds to recreate the DNS for you. We're still working on getting everything functional again, but we're making progress. Thanks for everyone's patience during this crazy rebuild.

You spelled this one wrong. It's actually ai2ai.homes. This one is wrong too, as it hasn't even been purchased. https://www.namecheap.com/domains/registration/results/?domain=davosparsenn.homes You do have a domain named davosparsenn.com which is working fine. DNS recreated.

DNS recreated.

DNS recreated.

Here is a breakdown of how your space is being used: Backups 0 MB Emails .25 MB Files 988.97 MB Trash .10 MB Logs 15.33 MB PSQL 0 MB MariaDB 44.06 MB Total 1048.71 MB And here is a closer look at the files category from above: 78M /home/bitstream.helioho.st/httpdocs 287M /home/bitstream.helioho.st/private 12K /home/bitstream.helioho.st/.composer 0 /home/bitstream.helioho.st/.wp-cli 0 /home/bitstream.helioho.st/wordpress-backups 0 /home/bitstream.helioho.st/.wp-toolkit 8.0K /home/bitstream.helioho.st/.ssh 227M /home/bitstream.helioho.st/imggallery.helioho.st 85M /home/bitstream.helioho.st/kcctest.helioho.st 0 /home/bitstream.helioho.st/tmp 0 /home/bitstream.helioho.st/var 29M /home/bitstream.helioho.st/usr 12K /home/bitstream.helioho.st/etc 0 /home/bitstream.helioho.st/dev 287M /home/bitstream.helioho.st/shootingstarssquaredance.org

The domain has been added.

Alright, we've started your account moving to the new version of Morty. We've tested the server quite a bit, but since it's so new there could still be some issues. If you notice anything weird please let us know immediately so we can fix it for the other Morty customers who come after you. I see you're using Cloudflare, so be sure to check the email with the subject line "Account Move Completed" which should arrive in an hour or two for the new DNS records to use. Thanks for volunteering to go first.

Alright, we've started your account moving to the new version of Morty. We've tested the server quite a bit, but since it's so new there could still be some issues. If you notice anything weird please let us know immediately so we can fix it for the other Morty customers who come after you. I see you're using our nameservers, so the DNS records should get updated for you automatically with zero downtime. Thanks for volunteering to go first.

Alright, we've started your account moving to the new version of Morty. We've tested the server quite a bit, but since it's so new there could still be some issues. If you notice anything weird please let us know immediately so we can fix it for the other Morty customers who come after you. I see you're using Cloudflare, so be sure to check the email with the subject line "Account Move Completed" for the new DNS records to use. Thanks for volunteering to go first.

Thank you for volunteering. We'll start your move to the new version of Morty tomorrow morning.

Thank you for volunteering. We'll start your move to the new version of Morty tomorrow morning.

Probably referring to the latest news post. You've been added to the list of first to move. You'll receive an email when the move begins. Thanks for volunteering.

Your current balance was $5.9826 plus $10.00 plus $2.00 bonus brings your new total to $17.9826. Based on your load from the last 30 days your new estimated expiration date is 2027-10-25, but if your load increases it could run out sooner. We will email you occasionally to let you know how your balance is being used. Thanks for increasing your Morty balance.

Morty is getting upgraded! Our fastest and most up-to-date server is getting even faster and even more up-to-date. We will be starting a major upgrade soon, and wanted to let you know what to expect if you're on the Morty plan. What is changing: PHP: All of the versions of PHP currently available on Morty will still be available after the upgrade. Node.js: We are adding versions 25 and 24. All other versions of Node.js currently available on Morty will remain available after the upgrade. Python: We are adding version 3.14. Version 3.9 will remain the same. Version 3.12 will be removed. Django: We are adding version 6.0.4 running on Python 3.14. We are removing version 6.0.3 running on Python 3.12. Flask: We are adding version 3.1.3 running on Python 3.14. We are removing version 3.0.3 running on Python 3.12. Unfortunately, we don't have a way of tracking which accounts are using which Python modules right now. So if you're using any modules, please take a look at https://morty2-info.heliohost.org/pyinfo/info3.14.py as soon as possible, and request any modules that you'll need that aren't already available. In the future, we plan to add a system for tracking which modules each account needs, allowing us to pre-install them before an account is moved. For now, you will need to re-request them. You can reply to this email or click the contact support button below to let us know if any modules you need are missing. Another thing to keep in mind during an upgrade like this is that your IP address will be changing. If you use our nameservers, ns1.heliohost.org and ns2.heliohost.org, your DNS records will be updated to the new values for you. If you use external DNS, such as Cloudflare, you'll need to manually update your DNS records yourself. You will receive an email with the correct values when it's time to change them. If you don't want downtime due to incorrect DNS records, you could temporarily use our DNS until you're moved, and then go back to the external DNS afterwards. You will receive an email when your account begins its migration to the new hardware, and a second email when the move has completed. We are taking volunteers to be the first ones to experience the upgraded speed and features, so if you're ready to move, let us know. If you need a little more time to make sure your website is ready for the upgrade, let us know, and we can move you to the end of the list too. If we don't hear from your we will assume you're ready to move now. Let us know if you have any questions.

Yep, you don't have to wait for your account to be negative. We can add balance whenever you feel like it. Eventually you'll be able to add balance through the dashboard too, but that hasn't been finished yet.

Your current balance was $-0.0174 plus $5.00 plus $1.00 bonus brings your new total to $5.9826. Based on your load from the last 30 days your new estimated expiration date is 2026-10-25, but if your load increases it could run out sooner. We will email you occasionally to let you know how your balance is being used. Thanks for increasing your Morty balance.

After you renew your account it can take up to 2 hours for the domains to start working again. One other thing I wanted to mention is the only reason you were getting charged 34 cents a day is because you had WSGI restart access enabled on multiple domains. WSGI restart access is not required to run Django or Flask. Django and Flask use very little resources on their own, but the catch is changes you make can take up to 2 hours to show up due to server side caching. Enabling WSGI restart access allows you to clear the server cache and load new changes immediately, but it increases your monthly cost to $1.91 or more instead of $1.00.

A lot of our VPS users like to use a free control panel called Hestia that we can install for you. It gives you a browser based control panel similar to Plesk, but it's completely free.

One thing to keep in mind on the VPS plans is they just come as a bare operating system with no preinstalled software and no control panel. Morty comes with Plesk for no additional price, but adding Plesk to a VPS would increase the cost by $16.99 https://www.plesk.com/pricing/

Also, you may be reading your billing report incorrectly. I checked your billing and the largest billed day was 2026-01-04 where you were billed 34 cents. Most of the days were well below that. 34 cents times 30 days is only about $10 per month.

The VPS plans have dedicated memory, root SSH access, and the billing is always the same each month, instead of varying depending on usage. You can see the plans at https://heliohost.org/vps/

Added. It should start working in about an hour and a half.

I have started the rebuild, and you'll get an email in 10-30 minutes when it is complete. Your next free rebuild will be available on 2026-05-24. If you need a rebuild before then they can be purchased for $1 each.

Happy New LTS Ubuntu Day! To those who celebrate the holiday anyways. The resolute raccoon just showed up at HelioHost and demanded a spot on our VPS operating system list, so we were happy to add him. He's too darn cute to say no to. For those who don't know what is going on, every two years in April the Ubuntu operating system releases their new long term support stable version, and it always has a cute animal name with an alliteration adjective. Two years ago it was noble numbat, which sounds suspiciously uncute until you google it, and now it's resolute raccoon, which everyone can agree is about as cute as it gets. We've added Ubuntu 26 to our custom VPS OS selection. Since it's so new, it will be a few months before we make it the default though. If you choose any of the VPS options that aren't on the custom page it will continue to build with Ubuntu 24 for now. If you have an existing VPS you can request a free rebuild to try out the new version if you want, but make sure all of your software that you're planning on running supports it. We've also added AlmaLinux 10, Rocky 10, and Debian 13 for the people who prefer those operating systems. Let us know if you have any questions about the new OS options.