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Everything posted by Krydos
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[Solved] Installing additional packages
Krydos replied to amogus22877769's topic in Escalated Requests
Installed. You can see the current list of installed modules for Johnny's Python 3.12 at https://krydos2.heliohost.org/pyinfo/info3.12.py -
I have linked your new subscription to your VPS and powered it back on. Thanks for renewing. In the future, if this happens again you will get 2 emails from PayPal, and 1 email from us about your payment not going through prior to being powered off. If you keep an eye on your email you can prevent some downtime.
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[Solved] Remote connection to PostgreSQL
Krydos replied to untouched8401's topic in Escalated Requests
Remote access enabled. host=64.62.151.106 port=5432 user=untouched8401_db_user dbname=untouched8401_travict_dev password=<set in Plesk> -
Is there anything we can help with? If you need help configuring some software, or getting your project running we can hep with that. If you messed everything up and want to start over we can do that for you for free too. In the meantime I have canceled your VPS as requested, and you won't be billed again. But we would much rather help you get it working rather than you giving up.
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[Solved] I need help enabling mail services for my domains
Krydos replied to astaroth's topic in Escalated Requests
DKIM, SPF, and DMARC have been set up for the domains vendocositos.helioho.st and vendocositos.heliohost.us. We recommend sending a test email to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be. -
Do you have a test file I can take a look at?
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[Solved] Problems with adding www subdomain
Krydos replied to joulupam's topic in Escalated Requests
I have recreated your www CNAME. Can you issue SSL now? -
There's about 100 reasons why you could see this error, and yes SSL is one of them, but I doubt that is the case here. The SSL certificate for wsaa.afip.gov.ar seems fine and Johnny's curl is accepting the connection with SSL just fine.
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[Solved] Email Service on VPS (VPS Purchase)
Krydos replied to msbsurfi's topic in Escalated Requests
Since you just registered your domain recently most mail services are going to be wary of it. Give it a few weeks and see if it gets better. -
[Solved] Set Up SPF, DKIM, and DMARC Records
Krydos replied to wanpaopao's topic in Escalated Requests
DKIM, SPF, and DMARC have been set up for the domain mrsadhu.helioho.st. We recommend sending a test email to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be. -
[Solved] Email Service on VPS (VPS Purchase)
Krydos replied to msbsurfi's topic in Escalated Requests
Can you login now? You lost most of your points because you didn't send a real email. Emails like this always get flagged as spam. Send a real email and then post the report for it. -
[Solved] Email Service on VPS (VPS Purchase)
Krydos replied to msbsurfi's topic in Escalated Requests
Have you sent an email to https://www.mail-tester.com/ to make sure everything is configured correctly? -
[Solved] Email Service on VPS (VPS Purchase)
Krydos replied to msbsurfi's topic in Escalated Requests
You would have to check the email headers to see where the emails are being sent from, but yes most email systems use some subdomain, not the main domain. It's not a big deal to change the RDNS. -
Can you login now?
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[Solved] Request to get mail verification
Krydos replied to mineturtle2's topic in Escalated Requests
DKIM, SPF, and DMARC have been set up for the domain mineturtle2.helioho.st. We recommend sending a test email to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be. -
[Solved] Email Service on VPS (VPS Purchase)
Krydos replied to msbsurfi's topic in Escalated Requests
It might be that the Hestia Snappymail doesn't support Ubuntu24 yet. We've had dozens of users using Hestia on Ubuntu 24 for the last 8 months or so and no one has reported any issues. If you want we can do another free rebuild to see if Snappymail works better on Ubuntu 22. Since it looks like it might be an OS compatibility issue, not your fault, we won't charge you. RDNS for VPS112 is now set to dmcrac.org -
[Solved] Email Service on VPS (VPS Purchase)
Krydos replied to msbsurfi's topic in Escalated Requests
Each IP can only point to one domain for reverse DNS. -
[Solved] Email Service on VPS (VPS Purchase)
Krydos replied to msbsurfi's topic in Escalated Requests
Sure, what domain do you want the domain to point to? -
[Solved] Email Service on VPS (VPS Purchase)
Krydos replied to msbsurfi's topic in Escalated Requests
Yep. -
[Solved] Email Service on VPS (VPS Purchase)
Krydos replied to msbsurfi's topic in Escalated Requests
Your VPS is rebuilding, and you'll get an email in about 45 minutes when it is done. Your next free rebuild will be available on 2025-03-15. If you need additional rebuilds prior to that date they can be purchased for $1 each. We used to allow unlimited free rebuilds, but one jerk abused our generosity and requested about 50 rebuilds in a single month so he ruined it for everyone. -
[Solved] Email Service on VPS (VPS Purchase)
Krydos replied to msbsurfi's topic in Escalated Requests
Ok, your VPS has Hestia installed with Snappymail for webmail. I set Snappymail to use the domain webmail.dmcrac.org, but since you haven't created the A record yet we can't test it or see if the password reset works. Let us know once you create the webmail subdomain. To login to Hestia follow these instructions: Login to SSH: ssh dmcrac@65.19.154.78 Reset the admin password: sudo /usr/local/hestia/bin/v-change-user-password admin newpassword Go to https://vps112.heliohost.us:8083/ Type username admin Type the password from step 2 that hopefully is stronger than newpassword. Yes, you can change the SSH port to something else if you want. There is tons of bruteforce bots trying random usernames and password on port 22, so just moving it to a different port stops 99% of them. You can also disable password authentication entirely and use private keys if you want to increase the security even more. -
[Solved] Email Service on VPS (VPS Purchase)
Krydos replied to msbsurfi's topic in Escalated Requests
I took a look at Rainloop, and it looks like their repo was archived 3 months ago and there will be no further development. People are recommending a fork of Rainloop called Snappymail instead that is still actively being maintained. I can always install Rainloop if you'd prefer though, but there may be unpatched vulnerabilities. -
[Solved] Unable to reset Hestia admin password via SSH
Krydos replied to puspus's topic in Escalated Requests
I tested your SSH account and it works fine for me puspusssh@vps118:~$ which sudo /usr/bin/sudo puspusssh@vps118:~$ sudo su [sudo] password for puspusssh: root@vps118:/home/puspusssh# exit puspusssh@vps118:~$ sudo /usr/local/hestia/bin/v-change-user-password admin newpassword puspusssh@vps118:~$ I didn't leave the password as "newpassword" though because it is very insecure. Which SSH account are you logging in to? I see you have an FTP account too. If you login to that account via SSH it might not have sudo privileges. -
[Solved] Email Service on VPS (VPS Purchase)
Krydos replied to msbsurfi's topic in Escalated Requests
Thanks for clarifying. I'll see what I can do. In the meantime change your A record to 65.19.154.78