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Krydos

Chief Executive Officer
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Everything posted by Krydos

  1. I changed the permissions of the storage directory to 777. This allows owner, group, and other to read, write, and execute files in the directory. I also saw that you had this same migration plugin installed on your other two wordpress installs so I changed the permissions of those directories. I really don't mind running commands like this for you, but if you want to learn how to do it yourself just let me know and I can explain. There is a possibility that other directories will need to have their permissions changed as well. Your SFTP credentials are the same username, password, and port 22 that you use to log in to SSH. Here is what your settings would look like in Filezilla I googled not being able to install plugins and it asking for ftp credentials, and found that it is probably a permissions issue as well. I changed the permissions of the /wp-content/plugins/ directory to 777 for each of your three wordpress installs as well. Let me know if you're still not able to install plugins.
  2. Unarchived.
  3. Remote access enabled.
  4. Unarchived.
  5. The module mailparse 3.1.1 has been installed on Tommy's php 7.3. https://krydos.heliohost.org/73/phpinfo.php
  6. Which version of php are you using?
  7. Remote mysql is disabled by default for security reasons. Have you enabled remote mysql by clicking the button labeled "Remote Mysql" in cpanel and then entering your ip address or putting % to allow all ips to connect?
  8. You're on Tommy now. I have also increased your storage to 3000 MB, and you don't need to log in to cpanel to keep your account active until 2021-02-20. Let us know if there is anything else we can help you with. Thank you so much for your donation!
  9. Do you still need mailparse if ioncube isn't available?
  10. Unarchived.
  11. You were actually violating two of our terms of service. You have more than one account, and your second account was created using a temporary email address. Don't worry. I suspended the second account so you don't appear to be violating our terms anymore. It looks like your site is working though. Do you still need help?
  12. Which version of php are you using?
  13. I fiddled with it and made a few changes for you http://visucasu.heliohost.us/ The main problem I saw is it looked like you were half following a guide to make your webroot a django app, and you were half following a guide to make a django app in a subdirectory. I flipped a coin and went with the assumption that maybe you wanted it set up as your webroot. It also needed a module named folium installed, and about a dozen other small changes. Now it's throwing a file not found error which I suspect is because it's trying to access /media/shp/basin.geojson instead of /home/braux/public_html/media/shp/basin.geojson. You should be able to take it from here.
  14. I contacted our isp to ask them if they see anything wrong on their end, and they double checked everything for me. They said their servers are properly configured, and so are ours. They said that it looks like that mail tester is caching old data. We either need to wait for the cache to expire on mail-tester.com or contact mail-tester support and ask them to restart their local caching dns server. To embed an image directly in your post so it doesn't have to be clicked to be viewed host your image on your server or use an image hosting service like gyazo or imgur. Then link the image url using bbcode like this [img=https://example.com/image.png]
  15. One other thing. While I was transferring your wordpress sites I noticed some signs of hacking. It looks like they were trying to do some php injection. Since they were able to create directories and files there's a good chance they have access to a lot of your site. This isn't surprising to me in the slightest. It's part of the reason we so strongly recommend not using wordpress. You might want to keep an eye on that. It was on the main rapidenglish.eu site.
  16. Is it still giving the same error when you tested it again?
  17. Alright, I think it's done. The reason the redirects weren't working last night is because I hadn't enabled mod_rewite yet. I got that fixed now. I moved lessons.rapidenglish.eu and floydn.co to the VPS, and set up ssl and everything. I also emailed you the instructions to log in to ssh if you want to. You can also use those same credentials and the same port to log in with an SFTP client such as filezilla to upload files, etc. Let us know if you have any questions. EDIT: Oh, one thing I wanted to warn you about. The way certbot consolidates ssl certificates you may get some false warnings about ssl certificates expiring in 3 months. This is because the old certificates only covered some of your domains, and the final certificate that it is running now and will autorenew covers all the domains with one certificate. So the temporary certificates that I was using for testing will not renew because they were temporary but you still might get scary sounding emails about them. You can use this tool to see how many days your certificates have left. Certbot should automatically renew them when they get to less than 30 days. https://www.sslshopper.com/ssl-checker.html#hostname=rapidenglish.eu https://www.sslshopper.com/ssl-checker.html#hostname=floydn.co
  18. Sorry about the delay. I was really busy all day today, and then there were a few other VPS emergencies I needed to take care of before I could start transferring your sites. I stayed up pretty late to get your VPS started, and one of your domains transferred. What I've done so far Created the VPSInstalled Ubuntu 20Downloaded and installed all the latest updatesInstalled apacheInstalled php 7.4Installed mysqlTransferred the rapidenglish.eu domain to the vpsInstalled ssl on the rapidenglish.eu domain and set it up so it will autorenew so you don't need to worry about itCopied for your files from Tommy to the VPSCopied your database to the VPSYou can see the progress at https://rapidenglish.eu/ It still needs some work, but you can start fiddling with it if you want. The login/register button might work. Not sure. The lessons subdomain isn't set up yet, and that redirect doesn't seem to work for some reason. I also haven't even begun setting up the floydn.co domain. It's 3:50am right now though and I can't think straight anymore. I'm headed to bed. I just wanted to make some progress for you before I went to sleep. EDIT: I'll get your credentials to you tomorrow to log in to SSH and upload files via SFTP, etc.
  19. I have verified the transaction. Thank you very much. I'll get the VPS set up for you and your domains transferred to it immediately.
  20. I'm really not sure why it's giving that error. That's exactly the same way I've set up dozens of reverse dns before and they all work. For example here is the reverse dns section from mail-tester.com on an email from Cody: And you can see that reverse dns is set up exactly the same way: # dig +noall +answer -x 64.71.153.4 4.153.71.64.in-addr.arpa. 1054 IN CNAME 4.subnet0.153.71.64.in-addr.arpa. 4.subnet0.153.71.64.in-addr.arpa. 14400 IN PTR maicol07.it. # dig +noall +answer -x 65.19.143.5 5.143.19.65.in-addr.arpa. 58277 IN CNAME 5.subnet0.143.19.65.in-addr.arpa. 5.subnet0.143.19.65.in-addr.arpa. 13757 IN PTR cody.heliohost.org.
  21. And as usual, the reason https://www.heliohost.org/reset/ didn't work is because the password was terrible '{"metadata":{"command":"passwd","version":1,"reason":"Sorry, the password may not contain the username for security reasons.","result":0}}'
  22. Some extensions are available to be installed on shared hosting, but apparently this one is not available. It's supposed to be included in postgresql-contribs package, which is installed, but it's not in there. It looks like Luigi is correct, you'll need a VPS for this.
  23. There you go # dig +noall +answer -x 64.71.153.4 4.153.71.64.in-addr.arpa. 86400 IN CNAME 4.subnet0.153.71.64.in-addr.arpa. 4.subnet0.153.71.64.in-addr.arpa. 14400 IN PTR maicol07.it.
  24. The load bars are indicators of how much load your account is doing averaged over the last day in comparison to the other accounts on the server. If it says 100 that means your account is causing more load than any of the rest of the accounts on the entire server. If someone causes a lot of load and passes you your bar will go down. If you cause more load than someone else your bar will move up. Some of the other admins want to ban Wordpress entirely, but I think some people are able to use it without issues. There are literally hundreds of wordpress installs on our servers and only maybe 1 or 2 get suspended each day. HelioHost is used quite a bit by people who have no idea about webhosting, and want to try it out for free. Unfortunately Wordpress is so well known that it's literally the only thing that some of these people have ever heard of so of course they install it. As long as you're on Johnny or as long as you don't really get any visitors to your site it's not a problem, but if you're on Tommy the threshold to get suspended is much easier because we want to keep Tommy as close to 99.9% uptime as possible. On Johnny load isn't as big of a deal and we don't suspend nearly as many people so the uptime is only around 92% right now. The way I see it, Wordpress is like the kid's Mattel version of a website. It's really easy, everyone has heard of it, and you play around with it and you learn a few things. Hopefully as you become more knowledgeable you're finally ready to graduate to some sort of grown up software, or better yet write your own code. I'll admit it. Even I installed wordpress like 10 years ago when I barely knew anything about webhosting. The website was online for about 3 days and I hadn't told anyone the url or anything yet and it got hacked. That's when I started asking myself, "What on earth could be so wrong with this software that it could get hacked so quickly and easily?" Here we are 10 years later and really nothing has changed.
  25. I don't even see a myproject directory on your account. Did you change the name or delete it?
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