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Krydos

Chief Executive Officer
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Everything posted by Krydos

  1. Try localhost now. I compared the Johnny config to the Tommy config, and somehow I forgot to add the ipv6 localhost to Tommy when I set him up. It's odd that no one has noticed it before now.
  2. Whenever anyone tries and fails to use sqlite I always suggest switching to mysql. It's a lot easier since you don't have to worry about file permissions. There you go https://krydos1.heliohost.org/cgi-bin/modules27.py
  3. It looks like you were suspended for high memory usage due to the translacate node app.
  4. The reason you couldn't create a new topic is because you were trying in the escalated forum. The way it works is you can post in customer service, and then if it's something that the moderators and regular admin can't do themselves they can escalate it to the root admins or to me. That way if I'm really busy I can just ignore the customer service threads, and only take care of the escalated requests that no one else can do. Anyways, in order to enable remote access you have to specify a database user that you want to have access to the fabiogfg_db database.
  5. What is the error you're getting? What is the url to your flask app? Are you aware that since you picked the Ricky server you have to use python 2.7 with flask? Johnny and Tommy have python 3.7 for flask.
  6. Did you try getting the basic example to work first? https://wiki.helionet.org/tutorials/node.js
  7. The 100 is basically an indicator of how many accounts on the server your account is causing more load than. So if it says 100 that means that you're causing more load than 100% of the accounts on the same server as you. The actual memory value is largely irrelevant because we don't suspend accounts for crossing some arbitrary number. The system only suspends accounts when it absolutely has to to keep the thousands of other accounts online. You can cause as much load and use as much memory as you want as long as the server's uptime stays high enough. As soon as the server starts to have some downtime it suspends whoever is contributing the most to the downtime to stabilize the server and get it back online. But if some "real numbers" will make you feel better for some reason I'll waste my time calculating them for you: 2020-10-28 449.2 GB memory usage #1 on the server, 45% more memory than #2 2020-10-27 42.1 GB memory usage #95 on the server 2020-10-26 336.9 GB memory usage #2 on the server 2020-10-25 308.8 GB memory usage #3 on the server 2020-10-24 224.6 GB memory usage #22 on the server 2020-10-23 226.7 GB memory usage #3 on the server 2020-10-22 350.9 GB memory usage #1 on the server, 8% more memory than #2 If you don't like being suspended for high load I could always move your account to Johnny for you. The reason the system suspends high load accounts on Tommy is because we want to keep the uptime as close to 99.9% as possible. Johnny rarely has any accounts get suspended because the uptime isn't as important, and we only try to keep it above 95% or so. Maybe you'd be happier on Johnny?
  8. It looks like everything is set up correctly. Your NS records are right, your A record is right, and your MX record is correct as well. If you added the domain to your account recently it may just be a matter of waiting patiently for it to start working. How long has it been since you added the domain?
  9. It looks like you got suspended again for high load after Flazepe unsuspended you 4 hours ago. Since you just posted I'm going to assume you're ready to fix this now so I unsuspended you again.
  10. You checked it after I unarchived it, but before I posted.
  11. Postgres is the superuser, and if we gave you access to that account you would be able to see all of the postgresql databases on the server, and even delete them if you wanted to. So, no.
  12. What database user should have remote access to these databases? Host=65.19.143.6 (or tommy.heliohost.org) Port=5432 (the default postgresql port)
  13. Unarchived. Your username is victord1 now.
  14. There you go https://krydos.heliohost.org/cgi-bin/modules37.py
  15. Yeah, the load report just shows php 7.3, which it appears all of your domains use php 7.3 so that doesn't narrow it down much. You were suspended on October 13 so maybe look at your traffic on that day.
  16. Yes, remote postgresql access does not transfer when you switch servers. What postgresql user do you want to be able to connect to those databases?
  17. I'm glad your program is running. Thanks for letting us know you weren't using java anymore. It's been removed from your account.
  18. You're on Tommy now. I have increased your storage to 2000 MB, and you don't need to log in to cpanel to keep your account active until 2020-12-26. Let us know if there is anything else we can help you with. Thank you so much for your donation!
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