Krydos

You had a 94 MB backup and a 277 MB backup that I deleted. That brings your total to 841 MB out of 1000 MB so your account is active again.

I have sent you a password reset link. Please check your email and use the link to create a new password. Let us know if you're still having trouble logging in after you reset your password.

We no longer offer subdomains of heliohost.org because a lot of internet services, such as Facebook and antivirus products, are incapable of comprehending that each subdomain can belong to a different person and instead of blocking one account such as hackedwordpress.heliohost.org they would just block heliohost.org and all subdomains. This resulted in our main website being blocked when 1 of our 20k users got hacked, and it was a huge mess to clean up. Now we offer free helioho.st and heliohost.us subdomains, and if Facebook or whoever is dumb and blocks the whole domain it only affects users, not our main website.

Your main domain has been changed to iwanttogotour.com

You were suspended for using 110.25 GB of memory in 5 hours. We recommend keeping that under 100 GB per 24 hours to avoid being suspended. It looks like you're using Wordpress which is infamous for its high load. Let us know if you have any questions about how to reduce the amount of load you cause.

The database counts towards your storage space. You can have 999 MB database and 1 MB files, or 1 MB database and 999 MB files, or 500 MB database and 500 MB files, etc. You can also upgrade your storage later if you start to run low.

Your subscription has been canceled and you won't be charged again. Thank you for using our VPS service.

Thanks for pointing that dead link out. It's been removed. You can find the instructions on how to contribute to the wiki at https://github.com/HelioNetworks/heliohost-wiki/blob/master/misc/contributing.md

None of our other VPS or shared hosting customers have mentioned variable latency depending on the time of day. Our servers are located in Silicon Valley, US and the latency for me from within the US is always 20ms - 60ms even from the East Coast at any time of the day. There must be issues with the trans Pacific lines or something. Thanks for the feedback.

Remote access enabled.

Like it says in the email you get when you sign up and on your dashboard next to the news, you can't add new domains on your own yet, but you will be able to eventually. Would you like danielgoad.site added too or only the subdomain go.danielgoad.site?

This cancel request has been verified by email

Your VPS has been canceled and you won't be charged again. If you don't mind providing a little more information to improve our VPS service for future users, what is your country and what latency in milliseconds are you seeing?

I have sent an email to the address which created this VPS to try to confirm whether this cancel request is authentic since we've never heard back from you.

This was handled via Discord.

Your rebuild has been started and you'll get an email in a bit when it's done.

The rebuild has been started and you will get an email when it is done. Your next free rebuild will be available on 2023-10-25.

It looks like your NS records are missing https://dnschecker.org/#NS/infinityhue.us.to

To create a donor account in addition to your VPS you should be able to just go to https://heliohost.org/tommy/ and click the $6 option and you will get emailed a link to create your Tommy account. If you've already done that and didn't get the invite email please post your PayPal transaction ID and we can manually resend the invite email.

Your rebuild has been started and you will get an email in a bit when it is done.

You can set a new password for the Hestia admin account by running this command via SSH sudo /usr/local/hestia/bin/v-change-user-password admin <new password>

Removed.

Your VPS has been powered off and deleted. You already canceled your subscription through paypal, and I issued the refund. Thanks for using our VPS service.

This account was created in 2019 on cPanel so any issues with the DNS records is due to cPanel not any of our custom systems or Plesk. I can't even tell you how many DNS records I've fixed from the old cPanel accounts. Your DNS records were a disaster. More than half of your subdomains didn't even work because all the DNS records were missing for those too. Is everything working for you now?

Yes, you can keep your Tommy account at the same time as a VPS account. You can't have 2 Tommy accounts or 1 Johnny and 1 Tommy account, but VPS don't count towards the limit. If we had unlimited amount of server space like Google or some huge company we could allow unlimited accounts, but we aren't there quite yet.