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Krydos

Chief Executive Officer
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Everything posted by Krydos

  1. I have increased your storage to the maximum, and you don't need to log in to cpanel to keep your account active until 2021-05-02. Let us know if there is anything else we can help you with. Thank you so much for your donation!
  2. You can support our service improvement and get a VPS if you sign up for 6 months of service. To help get donations to our fundraiser we're offering a 10% discount when you pay through gofundme for your VPS for 6 months. We're also offering an extra 1 GB of memory with any purchase so you can get 2 GB memory, 2 CPUs, and 50 GB hard drive for only $21.60 for 6 months. That ends up being only $3.60 per month. That deal is only good until we reach the goal of the fundraiser so it's a great time to sign up.
  3. I opened port 2717 to those IPs as well.
  4. The pandaa account has been deleted. I found a donation from your email address from 2018 for $5 so I increased your storage to 2000 MB. Let me know if there was another donation somewhere that I missed. Also with our current fundraiser we've raised the maximum storage space to 5000 MB so if you donate $15 more you can have max space. Thanks for merging and deleting the extra accounts.
  5. What other IP(s) need to be allowed?
  6. Thanks for deleting the extra account. Port 27017 to the ip 34.202.76.163 has been opened in the Johnny firewall. Let us know if there is anything else we can help you with.
  7. The port 27017 is blocked in the firewall, but it can be opened for users who are not violating our terms of service. Our systems detected that you might have more than one account. We understand that no one ever reads our terms, but as a reminder, our Terms of Service state that each user is allowed to have only one account. The reason we have to enforce this rule is because our servers are already overloaded the way it is, and it wouldn't be fair to everyone that is turned away each day for you to have more than one when so many others have none. One common reason people create more than one account is to get around our storage limit of 1000 MB. Did you know that we will give you another 1000 MB of storage for each $5 USD donation you make up to 5000 MB total? If you'd like to increase the storage of your account just make a donation and then let us know your transaction ID and username. Another common reason people create more than one account is to host more than one website. Did you know that you can host as many websites on your one account as you want? Unlike a lot of free hosts we offer unlimited alias domains, unlimited addon domains, and unlimited subdomains. If you need any help adding another website to your account just let us know. Another common reason people create more than one account is to try out several servers at once, or to transfer a website between accounts on different servers. Did you know that an admin can move your account for you for as little as a $1 USD donation? This will save you the trouble of signing up again, and deleting your account, etc. Sometimes our systems flags you as possibly having more than one account when you share a computer with family, friends, coworkers, other students, etc. If this is your situation we apologize for the suspension, and we'll be happy to unsuspend all of the involved accounts after you provide proof that each of the accounts belong to a different person. Please delete all accounts in excess of 1. Let us know when that is done and we can see about opening a port in the firewall for you.
  8. Ahhh, I found it now. It's not a php extension, it's a linux binary. https://support.mfscripts.com/public/kb_view/34/ That can't be installed on the shared hosting. You will need to get a vps to run that https://www.heliohost.org/vps/
  9. Can you post the exact error message or a URL to the exact error message?
  10. What about the account pandaa? I have unsuspended mrj, and atoz. Please pick one and back it up, and move it all to the other account. You can use an addon domain to keep the moved domain separate from the rest of your domains. Then delete one of the two accounts. Once that is done let us know and I'll get you hooked up with the extra storage space again.
  11. Please delete all accounts in excess of 1 within the next 24 hours.
  12. Your account was suspended because our systems detected that you might have more than one account. We understand that no one ever reads our terms, but as a reminder, our Terms of Service state that each user is allowed to have only one account. The reason we have to enforce this rule is because our servers are already overloaded the way it is, and it wouldn't be fair to everyone that is turned away each day for you to have more than one when so many others have none. One common reason people create more than one account is to get around our storage limit of 1000 MB. Did you know that we will give you another 1000 MB of storage for each $5 USD donation you make up to 5000 MB total? If you'd like to increase the storage of your account just make a donation and then let us know your transaction ID and username. Another common reason people create more than one account is to host more than one website. Did you know that you can host as many websites on your one account as you want? Unlike a lot of free hosts we offer unlimited alias domains, unlimited addon domains, and unlimited subdomains. If you need any help adding another website to your account just let us know. Another common reason people create more than one account is to try out several servers at once, or to transfer a website between accounts on different servers. Did you know that an admin can move your account for you for as little as a $1 USD donation? This will save you the trouble of signing up again, and deleting your account, etc. Sometimes our systems flags you as possibly having more than one account when you share a computer with family, friends, coworkers, other students, etc. If this is your situation we apologize for the suspension, and we'll be happy to unsuspend all of the involved accounts after you provide proof that each of the accounts belong to a different person.
  13. Please delete all accounts in excess of 1 within the next 24 hours.
  14. Your account was suspended because our systems detected that you might have more than one account. We understand that no one ever reads our terms, but as a reminder, our Terms of Service state that each user is allowed to have only one account. The reason we have to enforce this rule is because our servers are already overloaded the way it is, and it wouldn't be fair to everyone that is turned away each day for you to have more than one when so many others have none. One common reason people create more than one account is to get around our storage limit of 1000 MB. Did you know that we will give you another 1000 MB of storage for each $5 USD donation you make up to 5000 MB total? If you'd like to increase the storage of your account just make a donation and then let us know your transaction ID and username. Another common reason people create more than one account is to host more than one website. Did you know that you can host as many websites on your one account as you want? Unlike a lot of free hosts we offer unlimited alias domains, unlimited addon domains, and unlimited subdomains. If you need any help adding another website to your account just let us know. Another common reason people create more than one account is to try out several servers at once, or to transfer a website between accounts on different servers. Did you know that an admin can move your account for you for as little as a $1 USD donation? This will save you the trouble of signing up again, and deleting your account, etc. Sometimes our systems flags you as possibly having more than one account when you share a computer with family, friends, coworkers, other students, etc. If this is your situation we apologize for the suspension, and we'll be happy to unsuspend all of the involved accounts after you provide proof that each of the accounts belong to a different person.
  15. Sorry, both of your accounts got a false positive suspension from google flagging them as deceptive.
  16. Maybe this will help? https://stackoverflow.com/a/8028584/2336864
  17. Your account was suspended because our systems detected that you might have more than one account. We understand that no one ever reads our terms, but as a reminder, our Terms of Service state that each user is allowed to have only one account. The reason we have to enforce this rule is because our servers are already overloaded the way it is, and it wouldn't be fair to everyone that is turned away each day for you to have more than one when so many others have none. One common reason people create more than one account is to get around our storage limit of 1000 MB. Did you know that we will give you another 1000 MB of storage for each $5 USD donation you make up to 5000 MB total? If you'd like to increase the storage of your account just make a donation and then let us know your transaction ID and username. Another common reason people create more than one account is to host more than one website. Did you know that you can host as many websites on your one account as you want? Unlike a lot of free hosts we offer unlimited alias domains, unlimited addon domains, and unlimited subdomains. If you need any help adding another website to your account just let us know. Another common reason people create more than one account is to try out several servers at once, or to transfer a website between accounts on different servers. Did you know that an admin can move your account for you for as little as a $1 USD donation? This will save you the trouble of signing up again, and deleting your account, etc. Sometimes our systems flags you as possibly having more than one account when you share a computer with family, friends, coworkers, other students, etc. If this is your situation we apologize for the suspension, and we'll be happy to unsuspend all of the involved accounts after you provide proof that each of the accounts belong to a different person.
  18. Wow, the last time you logged in was 2018-07-01. Welcome back. Unarchived.
  19. Flask-login and flask-sqlalchemy are both already installed on Johnny's python 3.7. You can check the current list of installed modules and their versions at https://krydos2.heliohost.org/cgi-bin/modules37.py No, the flask directory doesn't have to be named flask, and you can have as many flask apps as you want each in its own directory. You can even have a flask app as your webroot, but it makes it fairly impossible to have anything in any subdirectories if you do that. If you change the directory from flask to something else you'll need to update the contents of the files to reflect the change.
  20. Ahhh, yeah you're right https://wordpress.org/plugins/simply-static/ It says it's been tested up to 4.9.16. I might have to see if I can find another similar plugin that works with the latest version of wordpress. Thanks for the feedback.
  21. Create a subdomain on your main domain, like 3d.georgene.heliohost.us or something, and let me know. I can then park 3d.mackproductions.com on the subdomain.
  22. Yes, I'm not too familiar with Wordpress, but as long as it isn't hard coded to only exist in /home/georgene/public_html/ it should work fine because the domain isn't changing.
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