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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,889 topics in this forum

  1. [Solved] Please help. "1 subscriptions exceed limits". How come? And how to restore/repair?

    By vvenet,
    • 8 replies
    • 1.2k views

  2. [Solved] Php not start

    By ramel,   
    • 1 reply
    • 496 views

  3. [Solved] CloudFlare Origin Server certificates

    By ballagyr,
    • 3 replies
    • 757 views

  4. [Solved] Request to Add an Addon Domain

    By thedannified,   
    • 1 reply
    • 527 views

  5. [Solved] wipe all my server's date and reset

    By ducks,   
    • 1 reply
    • 481 views

  6. [Solved] Addon Domains

    By lacasuriortodoxe,
    • 1 reply
    • 473 views

  7. [Solved] Add a domain

    By msbsurfi,
    • 1 reply
    • 404 views

  8. Reactivate suspended postgres database with Postgis extension and remote database access

    By mukul.007ju,
    • 3 replies
    • 675 views

  9. Problems after moved to the new server

    By rmx1986,
    • 5 replies
    • 798 views

  10. [Solved] I want to change my domain name

    By saransh,
    • 1 reply
    • 466 views

  11. [Solved] donate 1€

    By petra.dmb,
    • 1 reply
    • 375 views

  12. [Solved] My websites are down

    By thorast,
    • 2 replies
    • 561 views

  13. Create a new domain

    By jhromany,
    • 1 reply
    • 455 views

  14. [Solved] Add Domain

    By ramel,
    • 1 reply
    • 398 views

  15. HTaccess File

    By tmaahik,
    • 0 replies
    • 408 views
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