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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

8,973 topics in this forum

  1. [KRYDOS] ENABLING REMOTE ACCESS TO POSTGRES DB

    By mvivanco,   
    • 0 replies
    • 355 views

  2. [SOLVED]ADDING A NEW DOMAIN

    By baymin,
    • 0 replies
    • 372 views

  3. [Solved] ADDING A NEW DOMAIN

    By baymin,
    • 3 replies
    • 383 views

  4. [Solved] Donation via PayPal

    By Anachoreta,
    • 1 reply
    • 356 views

  5. Unable to login using the password

    By Renee,
    • 0 replies
    • 205 views

  6. [Solved] could you be so kind to change my password. user: alberto4

    By alberto4,
    • 1 reply
    • 307 views

  7. [Solved] Domain Change

    By mgpowersports,
    • 3 replies
    • 410 views

  8. [Solved] Trying to renew account that was suspended after inactivity

    By dave,
    • 1 reply
    • 312 views

  9. [Solved] Tommy Server Status Accurate?

    By irlpinkiepie,
    • 3 replies
    • 389 views

  10. Switching to a different server : Ricky 1 2

    By elkhaddir,
    • 17 replies
    • 1.3k views

  11. [Solved] change domain

    By tntprojects26,
    • 1 reply
    • 329 views

  12. Change my main domain

    By mrgev,
    • 1 reply
    • 277 views

  13. POP3 SMTP Email Servers

    By dcalori,
    • 2 replies
    • 525 views

  14. [Solved] reset password

    By heliot10,
    • 1 reply
    • 371 views

  15. [Solved] Have not recieved the Tommy account link after purchase.

    By oh_hello_mate,
    • 2 replies
    • 369 views
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