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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,711 topics in this forum

  1. [Solved] Python module request

    By rarahim,
    • 3 replies
    • 434 views

  2. [Solved] Website not working - Tommy

    By fcb202,
    • 7 replies
    • 509 views

  3. Ssh Not Connect

    By sunny1910,
    • 2 replies
    • 450 views

  4. Invitation e-mail / account e-mail mismatch

    By opieantc,
    • 5 replies
    • 434 views

  5. [Solved] Access webserver via static IP: Which directory for HTML file?

    By florianh,
    • 3 replies
    • 686 views

  6. [Solved] Domain change

    By hunterp11,
    • 1 reply
    • 415 views

  7. [Solved] max upload size

    By garrigue,
    • 4 replies
    • 516 views

  8. Donation/Invitation

    By mrbuzz1,
    • 1 reply
    • 6.7k views

  9. [Solved] Can't add new domain or create subdomains

    By juliano,
    • 4 replies
    • 458 views

  10. [Solved] Tommy Let's Encrypt SSL - How to add DNS CNAME?

    By gtom1984,
    • 2 replies
    • 535 views

  11. [Solved] Domain alias DNS issue

    By kcyan,
    • 2 replies
    • 413 views

  12. [Solved] Request to be added to be moved to Plesk Hosting

    By seintitus,
    • 1 reply
    • 460 views

  13. [Solved] Change donation email

    By animal,
    • 1 reply
    • 291 views

  14. [Solved] max input var

    By garrigue,
    • 4 replies
    • 478 views

  15. [Solved] Donations

    By AtomicBob,
    • 8 replies
    • 628 views
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