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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,428 topics in this forum

  1. [Solved] required to add new domain

    By alkastraverse,
    • 1 reply
    • 934 views

  2. [Krydos] install of modules

    Topic was moved to forum Escalated Requests

  3. [Solved] Clarification Regarding My Recent Login

    By nathanielcaimoso,
    • 1 reply
    • 116 views

  4. [Solved] Removal of domain and adding of domain

    By tinagolden,
    • 3 replies
    • 1.3k views

  5. [Solved] Request to Add a Subdomain

    By fady,
    • 1 reply
    • 753 views

  6. reset

    By jeroenhoefkens,
    • 1 reply
    • 717 views

  7. [Solved] Add new Domain please

    By pokemonwawi,
    • 1 reply
    • 911 views

  8. Account deletion

    By Guest murilo,
    • 1 reply
    • 100 views

  9. What can I get with donations?

    By osmaralvarez6911,
    • 1 reply
    • 988 views

  10. Move my domain

    By carlswanson63,
    • 1 reply
    • 1.1k views

  11. Need Help Restoring My Account (No Access to Email)

    Topic was moved to forum Escalated Requests

  12. [Solved] Add a domain

    By kevin1001,
    • 1 reply
    • 451 views

  13. [Solved] Reset Account

    By wds657,
    • 1 reply
    • 90 views

  14. Mercury VPS Setup with Plesk for Capstone Project

    By nathanielcaim,   
    • 1 reply
    • 461 views

  15. my new hosting

    By goldcarwork,
    • 1 reply
    • 447 views
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