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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,824 topics in this forum

  1. [Krydos] Rate Payment

    Topic was moved to forum Escalated Requests

  2. [Solved] Please reset my Account!

    By cortadoistheonly,
    • 2 replies
    • 125 views

  3. My Domain isn't working

    By thofficial,
    • 1 reply
    • 95 views

  4. Install APCu PHP extension

    Topic was moved to forum Escalated Requests

  5. [Solved] Add New Domain

    By lia,
    • 1 reply
    • 88 views

  6. [Solved] Reset Account

    By lia,
    • 2 replies
    • 102 views

  7. [Solved] Requesting for adding custom subdomain and subsubdomains

    By itsmarkmcbgyt,
    • 3 replies
    • 108 views

  8. Unable to send email

    By sgupta,
    • 1 reply
    • 89 views

  9. [Solved] please add domains: aftershannnon.com & aftershannon.helioho.st to johnny

    By alberto4,
    • 1 reply
    • 98 views

  10. [Solved] Add New Domain

    By lia,
    • 2 replies
    • 105 views

  11. DNS Record change request

    Topic was moved to forum Escalated Requests

  12. How to use Flask on Plesk

    By Krydos,
    • 7 replies
    • 7.6k views

  13. Disable the WSGI server restart/reload

    Topic was moved to forum Escalated Requests

  14. [Solved] Reset Account

    By bbc,
    • 1 reply
    • 128 views

  15. [Solved] Request for Account Reset named "chicfriperie"

    By chicfriperie,
    • 2 replies
    • 164 views
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