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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,633 topics in this forum

  1. [Solved] Change my main domain from silvioprog.heliohost.us to silvioprog.dev

    By brookfra,
    • 2 replies
    • 98 views

  2. [Solved] Addon Domain

    By vts,
    • 1 reply
    • 87 views

  3. [Solved] Requesting DNS Record Changes

    By myzega,
    • 2 replies
    • 131 views

  4. [Solved] subdomain

    By dramadan,
    • 1 reply
    • 85 views

  5. [Solved] Request for Account Unsuspension

    By hlm,
    • 3 replies
    • 156 views

  6. [Solved] Add domain

    By dramadan,   
    • 1 reply
    • 115 views

  7. [Solved] Please add my Domain

    By seekwe,
    • 1 reply
    • 81 views

  8. [Solved] Domain Removal

    By ebsug,
    • 1 reply
    • 71 views

  9. Cannot log in to Plesk

    By walterpowell,
    • 7 replies
    • 197 views

  10. [Solved] I want to be able to bind my own domain name

    By seekwe,
    • 2 replies
    • 136 views

  11. [Solved] No (sub)domain options for my account?

    By ronvdc,   
    • 6 replies
    • 176 views

  12. [Solved] Account wipe

    By Guest zlatko1,   
    • 2 replies
    • 92 views
    • Guest
    • Guest

  13. [Solved] Change domain

    By stavroskanias,
    • 2 replies
    • 100 views

  14. [Solved] Start over

    By guessthecase501,
    • 1 reply
    • 119 views

  15. [Solved] Hey admin can you add this domain in my account

    By sarfraaz12,
    • 2 replies
    • 125 views
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