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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,695 topics in this forum

  1. [Solved] Email Setup

    By techhouse,
    • 7 replies
    • 209 views

  2. [Solved] reboot request

    By digiplumb,
    • 1 reply
    • 121 views

  3. [Solved] add new domain

    By talesaz,
    • 1 reply
    • 115 views

  4. LIST OF DOMAINS TO DELETE, please

    By jeffersonmidei,
    • 1 reply
    • 94 views

  5. [Solved] ADD A NEW DOMAIN, PLEASE

    By jeffersonmidei,
    • 1 reply
    • 127 views

  6. [Solved] I cant open vps. ping return timeout

    By metalost2,
    • 4 replies
    • 150 views

  7. [Solved] Spelling error on my domain

    By carolineamran,
    • 1 reply
    • 97 views

  8. [Solved] add domain

    By theskyempty,
    • 1 reply
    • 95 views

  9. [Solved] Unsuspent account

    By webmast1,
    • 10 replies
    • 266 views

  10. [Solved] Add a domain to my HelioHost account

    By tecandsoftsrv,
    • 1 reply
    • 123 views

  11. Email DNS Settings setup - SPF and DKIM

    By eliazar225,
    • 1 reply
    • 98 views

  12. Site very slow

    By nunowonder,
    • 1 reply
    • 94 views

  13. [Solved] Reset Account Request

    By fabrizziofabiano,
    • 1 reply
    • 86 views

  14. [Solved] Adding subdomain

    By frncszxc,
    • 2 replies
    • 124 views

  15. Something went wrong

    By ibra,
    • 3 replies
    • 142 views
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