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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,320 topics in this forum

  1. [Solved] Add a New Domain please

    By pokemonwawi,
    • 1 reply
    • 91 views

  2. [Solved] Need to create subdomains

    By mrj,
    • 2 replies
    • 87 views

  3. [Solved] Request for subdomains

    By npnbss,   
    • 1 reply
    • 89 views

  4. Cant create account

    By dave12,
    • 1 reply
    • 77 views

  5. [Solved] Add domain

    By chapmjs,   
    • 1 reply
    • 79 views

  6. [Solved] Request for new addon domains to be added to my account

    By chrisohps,
    • 8 replies
    • 362 views

  7. [Solved] new domain

    By jhromany,
    • 3 replies
    • 133 views

  8. [Solved] Please add domains

    By thepottervault,
    • 1 reply
    • 92 views

  9. [Wolstech] Requesting access to Lily

    Topic was moved to forum Escalated Requests

  10. [Krydos] Adding a domain to my heliohost account

    Topic was moved to forum Escalated Requests

  11. [Solved] Support

    By lab18bke,
    • 1 reply
    • 86 views

  12. [Solved] Add a domain

    By heraldsofruin,
    • 1 reply
    • 84 views

  13. [Solved] Can not login to heliohost dashboard

    By msbsurfi,
    • 1 reply
    • 97 views

  14. Add domain

    By lombardonicolo49,
    • 7 replies
    • 175 views

  15. [Solved] Can i add my own domain that i have?

    By carbonapi,
    • 3 replies
    • 3.5k views
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