[Solved] Suspended: loveingliamguy

[loveingliamguy]

My account was suspended while attempting to program a Python script to listen for webhook requests. My load was 0.59 GB of memory and 10 CPU units before being suspended. At some point I somehow had a Python script that was running without my ability to stop it (attempting to use the .sh control panel provided in the Discord Bot tutorial at https://wiki.helionet.org/Discord_Bot, which is what I was mainly using to run and stop the script, did not work), and my memory was increasing, but only by small amounts per minute, before stopping automatically (after I believe an Apache reset, since my site was constantly showing 502 errors). I did attempt to run a few shell scripts to kill all Python scripts, since I didn't know how to kill the script myself or through Plesk, but in all honesty, these scripts were AI generated out of panic and may of accidentally been seen as an attempted attack on the server. If this was the reason for suspension, for future reference, I would like to know how to stop processes in future situations. I'm pretty new to Python and programming in general and probably made several mistakes, and a lot of my reference points are AI and basic documentation reading. If an account reset is required, I approve it in advance.

• a. loveingliamguy
• b. Tommy
• c. expanded-lc.helioho.st

[wolstech]

It wasn’t suspended for excessive load, it was suspended for attempting to run commands as root.

Attempting to run commands as root on the shared hosting is indeed considered a hacking attempt and typically results in a permanent ban without warning or refund.

I’m willing to reset your account (which permanently deletes all of your data) and let you start over, however, you must never attempt to run that script here again, nor should you ever attempt to run shell commands as root. If you’re unable to kill processes on your own, you must contact support and request they be killed for you.

A second violation will result in a permanent ban without warning or refund.

Are you OK with starting over?

[loveingliamguy]

Yes, I'm okay with starting over. I do sincerely apologize with the commands I attempted to run; I really didn't know what I was doing, and will be sure to check all the commands I run in the future.

[wolstech]

Your account has been reset. You'll receive an email shortly with a link to start over and create a new account.