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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,490 topics in this forum

  1. "Unable to login with that username and password."

    By talesaz,
    • 6 replies
    • 211 views

  2. Wordpress manual download

    By directwfc,
    • 1 reply
    • 68 views

  3. Logging in from a school internet connection where another student also has an account

    By brandonramirez,
    • 0 replies
    • 110 views

  4. 20251007 - Request for perl modules

    Topic was moved to forum Escalated Requests

  5. [Solved] request ssh

    By flowserv,
    • 1 reply
    • 164 views

  6. [Solved] Domain addition + deletion request.

    By vivekrajan007,
    • 1 reply
    • 141 views

  7. [Solved] Reset host to default

    By sat4all,
    • 2 replies
    • 120 views

  8. [Solved] Add New Domain pls

    By zerajerzasouma14,
    • 1 reply
    • 90 views

  9. [Solved] ADD DOMAIN AND SUBDOMAINS PLEASE

    By brunomanoelfb,
    • 9 replies
    • 298 views

  10. [Solved] Request to enable SSH access on Johnny

    By blasco86,
    • 2 replies
    • 102 views

  11. [Solved] Morty top up?

    By beporter,
    • 4 replies
    • 177 views

  12. [Solved] I want to add a domain name to my account

    By samdav,
    • 7 replies
    • 187 views

  13. [Solved] Add new domain please

    By pokemonwawi,
    • 1 reply
    • 99 views

  14. Multiple account

    By alchimistofcrypt,
    • 1 reply
    • 76 views

  15. [Solved] CHANGE MY DOMAIN NAME

    By merakhataml,
    • 3 replies
    • 138 views
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