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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,938 topics in this forum

  1. [Solved] Site Problem

    By genwork,
    • 1 reply
    • 158 views

  2. [Solved] delete file error_log

    By w2hsystem,
    • 1 reply
    • 122 views

  3. remove my vps account

    Topic was moved to forum Escalated Requests

  4. [Solved] Add Domain Request

    By luma,
    • 1 reply
    • 117 views

  5. [Solved] Add main domain request

    By bitstream,
    • 3 replies
    • 165 views

  6. [Krydos] WSGI Control Access Request - Tommy - ctrlroom.heliohost.us

    Topic was moved to forum Escalated Requests

  7. [Solved] Where and how do i change the Application Root and Application Startup File ?

    By smel,   
    • 2 replies
    • 160 views

  8. Request to review my account

    By shawonxmax,
    • 1 reply
    • 122 views

  9. [Solved] Main domain change

    By meowl,
    • 2 replies
    • 128 views

  10. [Solved] New Domain

    By Jeremy Brown,
    • 3 replies
    • 220 views

  11. [Solved] rename a domain

    By ultrapizzzagd,
    • 3 replies
    • 163 views

  12. [Solved] Add domain name

    By alecdaviscom,
    • 1 reply
    • 120 views

  13. [Solved] Domain add request

    By kxamel,
    • 1 reply
    • 111 views

  14. Request to Set shawon.pro as Main Domain

    By shawonxmax,
    • 1 reply
    • 122 views

  15. [Solved] Request to add a new domain to my account (fathleslam73)

    By fathleslam73,
    • 1 reply
    • 138 views
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