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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,633 topics in this forum

  1. [Solved] Direct link on SVG gives me 404

    By DmC,
    • 2 replies
    • 117 views

  2. Are the donations a one off?

    By rsdaily,
    • 2 replies
    • 84 views

  3. [Solved] Please add two addon domains to my account

    By ronvdc,   
    • 1 reply
    • 116 views

  4. [Solved] Change the domain from saleh-hr.com to devs-zone.com

    By hayahsocial2024,
    • 2 replies
    • 124 views

  5. Change the domain from saleh-hr.com to devs-zone.com

    Topic was merged with [Solved] Change the domain from saleh-hr.com to devs-zone.com

  6. [Solved] Request for Domain Change to alvarovotan.eu

    By alvaro00,
    • 3 replies
    • 110 views

  7. [Solved] i'm not able to login to johnny.heliohost.org

    By i,   
    • 10 replies
    • 277 views

  8. [Krydos] Cancel Subscription

    Topic was moved to forum Escalated Requests

  9. Internal Server Error

    By titanik00,
    • 3 replies
    • 145 views

  10. [Krydos] Custom domain

    Topic was moved to forum Escalated Requests

  11. Internal Server Error

    Topic was moved to forum Customer Service

  12. [Solved] Set up SPF and DKIM

    By mricardi,
    • 1 reply
    • 76 views

  13. Website is not accessible

    By mannapijush1,
    • 1 reply
    • 84 views

  14. [Solved] Add domain

    By a0795683865,
    • 3 replies
    • 173 views

  15. The database is not properly connected

    By amiellapid06,
    • 1 reply
    • 75 views
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