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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,866 topics in this forum

  1. [Solved] account reset

    By wltr,
    • 1 reply
    • 143 views

  2. [Solved] New domain registration: perimeter.helioho.st

    By fifthglyph,
    • 2 replies
    • 111 views

  3. [Solved] Add domain

    By shree21,
    • 1 reply
    • 111 views

  4. [Krydos] Account not renewed

    Topic was moved to forum Escalated Requests

  5. [Krydos] FTP upload

    Topic was moved to forum Escalated Requests

  6. [Solved] add domain

    By xath,
    • 1 reply
    • 104 views

  7. Node.js

    By qutegifts,
    • 2 replies
    • 105 views

  8. [Solved] Emails not working.

    By potato9786543,
    • 1 reply
    • 143 views

  9. [Solved] Terms violation response

    By imaraproducts,
    • 3 replies
    • 219 views

  10. Add new domain

    By luisgalv,
    • 1 reply
    • 107 views

  11. Recommended PHP Configuration Limits

    By backupchiquipoli,
    • 1 reply
    • 124 views

  12. [Solved] Request to change domain name

    By ezdeath0622,
    • 1 reply
    • 104 views

  13. [Solved] adding subdomain

    By itsmarkmcbgyt,
    • 3 replies
    • 176 views

  14. [Solved] start over

    By mgchristian,
    • 1 reply
    • 110 views

  15. [Solved] Subdomain set up

    By qutegifts,
    • 1 reply
    • 101 views
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