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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,440 topics in this forum

  1. [Solved] Is there a trash that I need to empty?

    By mgmason,
    • 7 replies
    • 1.5k views

  2. [Solved] Please add domain

    By Saerwyth,
    • 1 reply
    • 490 views

  3. [Krydos] POSTGRES DATABASE REMOTE ACCESS

    Topic was moved to forum Escalated Requests

  4. [Solved] Change of domain name

    By vivekrajan007,
    • 2 replies
    • 663 views

  5. [Solved] Request to Add Subdomains

    By roxanne,   
    • 6 replies
    • 1.1k views

  6. [Solved] Request to create an Addon Domain

    By xmlsdk,
    • 3 replies
    • 783 views

  7. [Wolstech] Request a Lily account to support Classic ASP

    Topic was moved to forum Escalated Requests

  8. Reset My account

    By douglaswebster21,
    • 3 replies
    • 120 views

  9. Request to enable Python support for tigersak.helioho.st

    By tigersak,
    • 1 reply
    • 93 views

  10. Add new domain for "karvp"

    Topic was moved to forum Escalated Requests

  11. [Solved] Add subdomains in my website

    By nottanmayyy,
    • 3 replies
    • 618 views

  12. DearCareer.com register

    By Ambrose,
    • 2 replies
    • 96 views

  13. [Solved] ドメイン追加について。

    By The Japan Human,   
    • 1 reply
    • 503 views

  14. [Solved] add domains to my new account

    By mgmason,
    • 4 replies
    • 138 views

  15. [Solved] I want to add a domain to my account

    By rck1753,
    • 1 reply
    • 106 views
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