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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

9,074 topics in this forum

  1. Request WSGI Control Access

    Topic was moved to forum Escalated Requests

  2. Maria DB - Remote access

    By nppd,   
    • 1 reply
    • 96 views

  3. Update DNS Record

    By blesd,
    • 2 replies
    • 125 views

  4. Website is frequently down

    By xcrow,
    • 1 reply
    • 73 views

  5. [Solved] ACCOUNT RESET

    By bb,
    • 1 reply
    • 100 views

  6. [Solved] Very slow website load and Error 503 almost every time

    By jotaj92,
    • 10 replies
    • 309 views

  7. AbanteCart not working

    By adriannaranjor94,
    • 4 replies
    • 129 views

  8. [Solved] add subdomain to my account

    By chrisohps,
    • 1 reply
    • 94 views

  9. Transfer old emails from other hosting

    By chrisohps,
    • 4 replies
    • 157 views

  10. I wanna transfer my domains

    By chekavokolyan,
    • 1 reply
    • 92 views

  11. [Solved] Change DNS Records

    By zdsa,
    • 1 reply
    • 97 views

  12. dosprn.com regularly becomes unavailable

    By dosprn,
    • 1 reply
    • 82 views

  13. Request python library: pagekite or pytunnel or anything for reverse tunnel.

    By hugodec,
    • 0 replies
    • 65 views

  14. [Solved] Add Domain

    By samsite2,   
    • 1 reply
    • 76 views

  15. [Krydos] Upgrade to Morty

    Topic was moved to forum Escalated Requests

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