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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,704 topics in this forum

  1. [Solved] Add domain

    By scientistgray,
    • 1 reply
    • 315 views

  2. [Solved] Sorry IP is Blocked Again

    By Ookma-Kyi,
    • 2 replies
    • 296 views

  3. Increase Storage

    By vicente,
    • 3 replies
    • 294 views

  4. [Solved] Plesk Default Page

    By Ookma-Kyi,
    • 2 replies
    • 327 views

  5. Add new subdomain

    By leojiang,
    • 1 reply
    • 204 views

  6. [Solved] Asking domain

    By Aymo,
    • 1 reply
    • 287 views

  7. [Solved] Add domain

    By minihoot,
    • 1 reply
    • 290 views

  8. [Solved] add one.wpot.top domain to weyony

    By weyony,
    • 1 reply
    • 332 views

  9. Delete a HelioHost account I had, but neglected.

    By scientistgray,
    • 1 reply
    • 273 views

  10. [Solved] Add domain

    By scientistgray,
    • 1 reply
    • 316 views

  11. Request to Change Main Domain - Username: zeb

    By zeb,
    • 1 reply
    • 231 views

  12. add mystie.is-a.dev to realvanyek

    By realvanyek,
    • 1 reply
    • 308 views

  13. domain name address wrong

    By mauriciohincapiediaz,
    • 1 reply
    • 233 views

  14. [Solved] problem with dns

    By mauriciohincapiediaz,
    • 4 replies
    • 260 views

  15. [Solved] change domain

    By mauriciohincapiediaz,
    • 1 reply
    • 215 views
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