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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,547 topics in this forum

  1. [Solved] REQUEST TO CHANGE MY MAIN DOMAIN

    By sirzech,
    • 1 reply
    • 266 views

  2. [Solved] Request for a new domain

    By nkhris,   
    • 1 reply
    • 306 views

  3. [Solved] Request to change primary domain

    By strongestleo,   
    • 1 reply
    • 261 views

  4. [Solved] Error when running curl in git Deploy actions

    By mbo,
    • 3 replies
    • 556 views

  5. [Solved] Add Domain

    By bbm123,
    • 1 reply
    • 289 views

  6. [Solved] subdomains

    By Guest hunterp11,   
    • 1 reply
    • 262 views

  7. how to add custom domain

    By hundalprabh07,
    • 1 reply
    • 348 views

  8. [Solved] reset account

    By Guest hunterp11,   
    • 3 replies
    • 358 views

  9. Disable dns redirect for greenzone101.com.

    By flechen,
    • 2 replies
    • 331 views

  10. [Solved] Add domain

    By mbo,
    • 2 replies
    • 398 views
    • mbo
    • mbo

  11. [Solved] Addon Domain (3)

    By apil,   
    • 1 reply
    • 302 views

  12. [Solved] Can't connect to the database

    By zeldafan,
    • 3 replies
    • 534 views

  13. Upgrade Questions

    By devashraf,
    • 1 reply
    • 400 views

  14. DNS Configuration on Heliohost's Plesk

    By redactu,
    • 2 replies
    • 398 views

  15. [Solved] subdomain

    By Guest hunterp11,
    • 2 replies
    • 298 views
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