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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

9,015 topics in this forum

  1. Hosting an asp.net application

    By simonedode,
    • 3 replies
    • 294 views

  2. [Solved] Addon domain

    By viloria,
    • 2 replies
    • 6.1k views

  3. [Solved] Domain change

    By Guest hunterp11,
    • 1 reply
    • 334 views

  4. [Solved] Main domain name change

    By viloria,
    • 2 replies
    • 414 views

  5. [Solved] Please help me add sub domains

    By xiaotusoushu,
    • 3 replies
    • 353 views

  6. [Solved] Permission denied when trying to write a file

    By karvp,
    • 5 replies
    • 523 views

  7. Shared Hosting vs VPS

    By Ookma-Kyi,
    • 3 replies
    • 292 views

  8. [Solved] Unable to access Plesk

    By cameronzipp,
    • 2 replies
    • 364 views

  9. [Solved] SSL/TLS certificate renewal

    By christopher735,
    • 1 reply
    • 382 views

  10. [Solved] Request MX Record details

    By szhiro,
    • 1 reply
    • 330 views

  11. [Solved] Missing management tool like phpMyAdmin

    By rockygomes,
    • 1 reply
    • 290 views

  12. [Solved] Change my domain

    By wasayitsite,
    • 2 replies
    • 262 views

  13. Node js application is not working

    By gourav,
    • 0 replies
    • 204 views

  14. [Solved] enable this below extension

    By Supreeth tungal,
    • 3 replies
    • 278 views

  15. [Solved] change main domain to merry.care

    By spforsom,
    • 1 reply
    • 250 views
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