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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,889 topics in this forum

  1. Can not remove open_basedir restrictions

    By msbsurfi,
    • 1 reply
    • 436 views

  2. Permission Adjustment Request for Directory

    By talesaz,
    • 0 replies
    • 367 views

  3. [Solved] Suspicious Login Detected

    By monoista,
    • 2 replies
    • 406 views

  4. [Solved] Add a Domain

    By eduibin,
    • 1 reply
    • 385 views

  5. [Solved] Add Domain

    By eduibin,
    • 2 replies
    • 498 views

  6. [Solved] Adding a domain

    By gmpintus,
    • 2 replies
    • 563 views

  7. [Solved] Domain removal

    By talesaz,
    • 1 reply
    • 428 views

  8. Cannot connect to MySql

    By codename25,
    • 1 reply
    • 469 views

  9. [Solved] Can you add subdomain (web.funapp.in)

    By funappin,   
    • 1 reply
    • 461 views

  10. Add a domain

    By fourteentrees,
    • 1 reply
    • 404 views

  11. UpdraftPlus Restore error: 504

    By garrigue,
    • 10 replies
    • 2.6k views

  12. [Solved] Need Help – public_html Folder Deleted by Mistake

    By alexys21,   
    • 1 reply
    • 509 views

  13. I am unable to access the email accounts I have created.

    By live7day,
    • 1 reply
    • 431 views

  14. [Solved] Please enable Java for my Tommy account

    By alexys21,
    • 1 reply
    • 580 views

  15. [Solved] remove a domain

    By y-river,   
    • 2 replies
    • 550 views
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