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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,430 topics in this forum

  1. [Solved] add domain

    By alberto4,
    • 1 reply
    • 281 views

  2. i am not able add git repo on my account help to do that.

    By harshil,
    • 1 reply
    • 229 views

  3. [Solved] Change of Domain

    By marvelousaare,
    • 3 replies
    • 370 views

  4. want to add my own custom domain

    By moddriodco,
    • 1 reply
    • 292 views

  5. [Solved] Change domain

    By zhanang19,
    • 1 reply
    • 259 views

  6. [Solved]  site name is "https://neoraj3.helioho.st/" but I want to name it "https://mykdcv.helioho.st/"

    By neoraj3,
    • 1 reply
    • 313 views

  7. [Solved] Reset account

    By npnbss,   
    • 1 reply
    • 275 views

  8. start from scratch

    By stywerty,
    • 1 reply
    • 265 views

  9. [Solved] Reset my account

    By itskusum,   
    • 1 reply
    • 407 views

  10. [Solved] AgroFin

    By 2nicole2,
    • 3 replies
    • 419 views

  11. [Solved] Request to Change Domain Name

    By matinmahzad,
    • 1 reply
    • 254 views

  12. [Solved] Request to Set Up SPF and DKIM Records for xxxx.heliohost.us

    By majds,
    • 1 reply
    • 298 views

  13. [Solved] Node.js not working even after 2 hours of enabling

    By majds,   
    • 1 reply
    • 368 views

  14. delete account

    By adnangobeljic997,   
    • 1 reply
    • 241 views

  15. [Solved] domain name add

    By cloudworknepal,   
    • 1 reply
    • 261 views
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