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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,703 topics in this forum

  1. [Solved] Where's The Invitation ?

    By bawanthabe,
    • 5 replies
    • 329 views

  2. [Solved] Dlete account

    By bawanthabe,
    • 1 reply
    • 258 views

  3. [Solved] Changing The Domain

    By bawanthabe,   
    • 1 reply
    • 269 views

  4. Add New Domain

    By bawanthabe,
    • 1 reply
    • 233 views

  5. 503 error

    By tschmidt,
    • 7 replies
    • 453 views

  6. [Solved] Changing username/display name

    By bpthecodeman,
    • 6 replies
    • 369 views

  7. [Solved] Adding a new website/domain

    By bpthecodeman,
    • 4 replies
    • 339 views

  8. SSL not working

    By jrf,
    • 1 reply
    • 232 views

  9. [Solved] add domains

    By ccaracci,
    • 1 reply
    • 273 views

  10. Request access for Lily

    By tommardev,
    • 7 replies
    • 422 views

  11. PHP AI Script Issue on HelioHost - Not Returning AI Input

    By ChippyTech,
    • 1 reply
    • 374 views

  12. [Solved] hh_k4i0d Disk cleanup and reversal of arbitrary suspension

    By k4i0d,
    • 1 reply
    • 286 views

  13. Domain and password

    By hunterp11,
    • 0 replies
    • 260 views

  14. [Solved] Locked out

    By Wooldrid,
    • 3 replies
    • 313 views

  15. [Solved] reset password

    By java1to3,
    • 5 replies
    • 293 views
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