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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

9,015 topics in this forum

  1. Timeout trying to access Tommy Plesk

    By rodrigost23,
    • 1 reply
    • 329 views

  2. [Solved] Change Main Domain

    By muigoku,
    • 1 reply
    • 312 views

  3. [Solved] change domain name

    By uaiimid,
    • 1 reply
    • 234 views

  4. [Solved] Wipe my account and start over

    By uaiimid,
    • 1 reply
    • 228 views

  5. tommy2 slow

    By mrcloudpt,
    • 1 reply
    • 241 views

  6. Add New Sub Domains

    By bawanthabe,
    • 2 replies
    • 235 views

  7. [Solved] Setting up subdomain as addon domain

    By unknetr,
    • 1 reply
    • 341 views

  8. [Solved] Resetting johnny to factory

    By mxrkaba2,
    • 0 replies
    • 208 views

  9. [Solved] Reset acc

    By mycodelab,
    • 2 replies
    • 240 views

  10. [Solved] Start Over

    By hirowgc,
    • 1 reply
    • 259 views

  11. [Solved] I would like to wipe my account and start over.

    By mohmedebeid,
    • 1 reply
    • 289 views

  12. [Solved] requesting to enable 2 subdomains for my account ..

    By tradewithmadhan,
    • 4 replies
    • 581 views

  13. Delete my account

    By mylespepper,
    • 4 replies
    • 354 views

  14. [Solved] Please add new domain

    By carlos77,
    • 1 reply
    • 275 views

  15. [Solved] hosting status

    By monoista,
    • 1 reply
    • 305 views
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