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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,547 topics in this forum

  1. [Solved] Request to Add Addon Domain to My Hosting Account

    By rseann,   
    • 1 reply
    • 431 views

  2. [Solved] Domain Request

    By EFEAuthing,
    • 9 replies
    • 667 views

  3. [Solved] Domain addition

    By dexiam,   
    • 1 reply
    • 280 views

  4. [Solved] Add new domain

    By turinglenditwwe,   
    • 1 reply
    • 256 views

  5. [Solved] Add a new domain/website

    By russgarde03,
    • 1 reply
    • 332 views

  6. [Solved] request to add domain

    By nkhris,   
    • 1 reply
    • 270 views

  7. [Solved] Add Domain

    By tmzafar,   
    • 1 reply
    • 323 views

  8. [Solved] Problems with FTP?

    By petermveldhuis,
    • 2 replies
    • 327 views

  9. [Solved] domain

    By juanmartinhoyosc,
    • 1 reply
    • 308 views

  10. [Solved] Domain removal

    By ismailserin,
    • 1 reply
    • 315 views

  11. [Solved] Add new domain please

    By cesvillalta,   
    • 3 replies
    • 371 views

  12. Filezilla Says Connection Timed Out, Can't Update Site.

    By lilychan,
    • 10 replies
    • 990 views

  13. Website not connecting

    By rvn,
    • 2 replies
    • 370 views

  14. [Solved] Please, wipe my account and start over

    By philipesouza,   
    • 1 reply
    • 330 views

  15. [Solved] Domain Expired

    By yasky,   
    • 5 replies
    • 736 views
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