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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,612 topics in this forum

  1. [Solved] Locked out

    By Wooldrid,
    • 3 replies
    • 286 views

  2. [Solved] reset password

    By java1to3,
    • 5 replies
    • 267 views

  3. [Solved] new domain added to my account

    By komi,   
    • 5 replies
    • 392 views

  4. Resety password

    By dyfhjub2022,
    • 2 replies
    • 202 views

  5. Forgot password

    By mafincho,
    • 2 replies
    • 276 views

  6. Reset Password for Account ID

    By cktrack,
    • 2 replies
    • 231 views

  7. Login issue

    By costcowh,
    • 2 replies
    • 254 views

  8. Login issues

    By spacemonkey95,
    • 3 replies
    • 280 views

  9. heliohost account password reset

    By fvirili,
    • 1 reply
    • 219 views

  10. Cannot connect to my HelioHost account

    By springsts,   
    • 0 replies
    • 221 views

  11. Hosting

    By Armanikiper,
    • 1 reply
    • 199 views

  12. I want to add new domain names

    By costcowh,
    • 4 replies
    • 239 views

  13. [Solved] I want to add new domain names

    By futureeternal,
    • 1 reply
    • 285 views

  14. [Solved] Access emails

    By paulbieniek,
    • 2 replies
    • 220 views

  15. [Solved] Increase Storage Space

    By Ookma-Kyi,
    • 1 reply
    • 240 views
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