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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

9,016 topics in this forum

  1. [Solved] Wipe & Start Over

    By marckeeley,   
    • 1 reply
    • 2.4k views

  2. [Solved] Please reset account and remove domain

    By mrbay,   
    • 1 reply
    • 267 views

  3. [Solved] ERR_TOO_MANY_REDIRECTS

    By zsolt112873,
    • 9 replies
    • 378 views

  4. [Solved] add domain

    By tntprojects26,
    • 3 replies
    • 213 views

  5. [Solved] spanyolkonyvelo.es instead of spanyolkonyvelo.helioho.st

    By zsolt112873,
    • 4 replies
    • 267 views

  6. Request for Nameservers for External Domain

    By azzedine,
    • 1 reply
    • 195 views

  7. Help reduce

    By azoresva,
    • 1 reply
    • 160 views

  8. [Solved] Change Domain

    By pptvirtual,
    • 1 reply
    • 188 views

  9. custom domain not workin

    By k4i0d,
    • 3 replies
    • 208 views

  10. CONNECTION TIMOUT

    By merakhataml,
    • 1 reply
    • 317 views

  11. Node.js Memory & CPU usage test

    By Ookma-Kyi,
    • 7 replies
    • 554 views

  12. [Solved] Change domain

    By k4i0d,
    • 1 reply
    • 212 views

  13. change dns config email server

    By ecovoltios,
    • 2 replies
    • 289 views

  14. [Solved] Start Over operarioribeiro

    By operarioribeiro,
    • 1 reply
    • 147 views

  15. Mail service: Disabled incomming

    By tprudolf,
    • 1 reply
    • 191 views
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