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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,817 topics in this forum

  1. [Solved] Account reset

    By techsmit,
    • 2 replies
    • 360 views

  2. [Solved] Change my account email to gmail please

    By roxanne,
    • 2 replies
    • 384 views

  3. [Solved] Please enable SSH access for my account: nazzkid207

    By nazzkid207,
    • 1 reply
    • 276 views

  4. [Solved] Add a New Domain please

    By pokemonwawi,
    • 1 reply
    • 323 views

  5. [Solved] Need to create subdomains

    By mrj,
    • 2 replies
    • 396 views
    • mrj
    • mrj

  6. [Solved] Request for subdomains

    By npnbss,   
    • 1 reply
    • 316 views

  7. Cant create account

    By dave12,
    • 1 reply
    • 247 views

  8. [Solved] Add domain

    By chapmjs,   
    • 1 reply
    • 304 views

  9. [Solved] Request for new addon domains to be added to my account

    By chrisohps,
    • 8 replies
    • 740 views

  10. [Solved] new domain

    By jhromany,
    • 3 replies
    • 448 views

  11. [Solved] Please add domains

    By thepottervault,
    • 1 reply
    • 318 views

  12. [Solved] Support

    By lab18bke,
    • 1 reply
    • 335 views

  13. [Solved] Add a domain

    By heraldsofruin,
    • 1 reply
    • 309 views

  14. [Solved] Can not login to heliohost dashboard

    By msbsurfi,
    • 1 reply
    • 313 views

  15. Add domain

    By lombardonicolo49,
    • 7 replies
    • 660 views
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