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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,888 topics in this forum

  1. [Solved] Unable to login with that username and password

    By ibrahimserhat,
    • 0 replies
    • 307 views

  2. [Solved] Request for adding an additional domain

    By chidleev,   
    • 1 reply
    • 289 views

  3. sign up mail not recieved

    By Pratik Chourdia,
    • 1 reply
    • 179 views

  4. [Solved] how to setup email account

    By rwall,
    • 2 replies
    • 270 views

  5. Django

    By csargin,   
    • 0 replies
    • 249 views

  6. WordPress Admin Page Error

    By muigoku,
    • 1 reply
    • 242 views

  7. add sub domain in my account

    By uaiimid,
    • 5 replies
    • 295 views

  8. Timeout trying to access Tommy Plesk

    By rodrigost23,
    • 1 reply
    • 273 views

  9. [Solved] Change Main Domain

    By muigoku,
    • 1 reply
    • 269 views

  10. [Solved] change domain name

    By uaiimid,
    • 1 reply
    • 212 views

  11. [Solved] Wipe my account and start over

    By uaiimid,
    • 1 reply
    • 210 views

  12. tommy2 slow

    By mrcloudpt,
    • 1 reply
    • 219 views

  13. Add New Sub Domains

    By bawanthabe,
    • 2 replies
    • 205 views

  14. [Solved] Setting up subdomain as addon domain

    By unknetr,
    • 1 reply
    • 318 views

  15. [Solved] Resetting johnny to factory

    By mxrkaba2,
    • 0 replies
    • 190 views
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