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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,816 topics in this forum

  1. [Solved] Clarification on [New Account] Possible Terms of Service Violation (wkyili.helioho.st)

    By wk,
    • 1 reply
    • 305 views

  2. [Solved] reset my account and start over

    By ahsannawaz,
    • 1 reply
    • 275 views

  3. [Solved] add domain please

    By osmaralvarez6911,
    • 1 reply
    • 306 views

  4. Clarification Regarding Suspicious Login Notification

    By didi,
    • 3 replies
    • 367 views

  5. Activating Node.js

    By boomarenio,
    • 4 replies
    • 430 views

  6. [Solved] Add and remove domains please

    By pokemonwawi,
    • 1 reply
    • 338 views

  7. [Solved] add a new domain please

    By pokemonwawi,
    • 1 reply
    • 339 views

  8. [Solved] Reset Account

    By khaled2005marei,
    • 1 reply
    • 355 views

  9. [Solved] Domain name change

    By samsite2,
    • 1 reply
    • 296 views

  10. [Solved] Domain Add

    By samsite2,
    • 1 reply
    • 328 views

  11. [Solved] Account invite not sent to email

    By celesta1,
    • 2 replies
    • 304 views

  12. [Solved] Add domain name to my account

    By hostmysiteplease,
    • 4 replies
    • 512 views

  13. [Solved] add domain please

    By osmaralvarez6911,
    • 3 replies
    • 424 views

  14. Rebuild VPS

    By einsmusk,
    • 3 replies
    • 423 views

  15. [Solved] Account reset

    By techsmit,
    • 2 replies
    • 360 views
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