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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,547 topics in this forum

  1. remote acess to the postgresql database from any ip

    By camilogeo,
    • 2 replies
    • 255 views

  2. add addon domain.

    By lechatnoirgaleri,
    • 1 reply
    • 196 views

  3. [Solved] Connection to database server

    By dipeshshrestha,
    • 6 replies
    • 376 views

  4. [Solved] Changing NameServers

    By lakkithachiran,
    • 1 reply
    • 216 views

  5. [Solved] Request to delete domain

    By adipra,
    • 1 reply
    • 352 views

  6. [Solved] Change of main domain and addition of subdomains

    By anthonyt,   
    • 1 reply
    • 238 views

  7. Adding new subdomain

    By iankristoper26,   
    • 1 reply
    • 222 views

  8. [Solved] Enquire about terminal access

    By johnmuthee547,
    • 1 reply
    • 211 views

  9. [Solved] subdomain creation request

    By sistech,
    • 3 replies
    • 346 views

  10. [Solved] Johnny is down

    By freelio,
    • 1 reply
    • 244 views

  11. HelioHost Server Monitor (created by Piotr GRD) 1 2 3 4

    By Piotr GRD,
    • 45 replies
    • 61.8k views

  12. [Solved] Add domain

    By imimbergman,
    • 1 reply
    • 226 views

  13. [Solved] add domain :-)

    By w2hsystem,
    • 1 reply
    • 188 views

  14. [Solved] Account Deletion

    By alexliss216,
    • 1 reply
    • 224 views

  15. [Solved] Domain request (devashraf)

    By devashraf,
    • 1 reply
    • 216 views
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