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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

8,968 topics in this forum

  1. [Solved] Awaiting my Tommy invitation ? - Quick Update Needed

    By live7day,
    • 3 replies
    • 230 views

  2. [Solved] Softaculous problem??

    By devashraf,
    • 3 replies
    • 167 views

  3. [Solved] Allocation problem

    By devashraf,
    • 4 replies
    • 183 views

  4. [Solved] Pleas change main domain to muj.my and additional domain to adi.helioho.st, please wipe my account

    By adityakr415,   
    • 3 replies
    • 209 views

  5. [Solved] Why can't I access my DB?

    By duckworth,
    • 3 replies
    • 224 views

  6. Remote database

    By evangadiforum,
    • 1 reply
    • 88 views

  7. Service Unavailable: Python

    By jsruano,
    • 1 reply
    • 121 views

  8. Script timed out

    By Dzmitry,
    • 0 replies
    • 108 views

  9. Python scheduled task

    By daneesv,
    • 1 reply
    • 95 views

  10. [Solved] Database not working

    By msbsurfi,
    • 2 replies
    • 182 views

  11. [Solved] Add domain to account

    By techcat,   
    • 1 reply
    • 123 views

  12. [Solved] Lets encrypt error email

    By scambra,
    • 7 replies
    • 275 views

  13. [Solved] Add domains to my account

    By atpgames,
    • 2 replies
    • 141 views

  14. Dns error on muj.my

    By adityakr415,
    • 4 replies
    • 193 views

  15. [Solved] Domain correction

    By Guest hunterp11,   
    • 1 reply
    • 129 views
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