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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,889 topics in this forum

  1. [Solved] subdomain needed

    By thirugns,
    • 1 reply
    • 194 views

  2. [Solved] Domain Binding

    By seabirdr,   
    • 2 replies
    • 235 views

  3. [Solved] Request for Additional Domain

    By kirkhezir123,
    • 5 replies
    • 298 views

  4. Clarification Regarding Multiple Accounts

    By sipir17,
    • 1 reply
    • 198 views

  5. [Solved] Email Setup

    By techhouse,
    • 7 replies
    • 367 views

  6. [Solved] reboot request

    By digiplumb,
    • 1 reply
    • 214 views

  7. [Solved] add new domain

    By talesaz,
    • 1 reply
    • 209 views

  8. LIST OF DOMAINS TO DELETE, please

    By jeffersonmidei,
    • 1 reply
    • 161 views

  9. [Solved] ADD A NEW DOMAIN, PLEASE

    By jeffersonmidei,
    • 1 reply
    • 237 views

  10. [Solved] I cant open vps. ping return timeout

    By metalost2,
    • 4 replies
    • 312 views

  11. [Solved] Spelling error on my domain

    By carolineamran,
    • 1 reply
    • 187 views

  12. [Solved] add domain

    By theskyempty,
    • 1 reply
    • 172 views

  13. [Solved] Unsuspent account

    By webmast1,
    • 10 replies
    • 468 views

  14. [Solved] Add a domain to my HelioHost account

    By tecandsoftsrv,
    • 1 reply
    • 267 views

  15. Email DNS Settings setup - SPF and DKIM

    By eliazar225,
    • 1 reply
    • 173 views
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