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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,816 topics in this forum

  1. [Solved] new domain request

    By cyranicusmcneff,
    • 1 reply
    • 211 views

  2. [Solved] Removing websites

    By harmer,
    • 2 replies
    • 168 views

  3. [Solved] Domains Request

    By arco,
    • 1 reply
    • 168 views

  4. [Solved] domain

    By mixedmediam,   
    • 1 reply
    • 160 views

  5. [Solved] add domain name

    By shanedraws,
    • 1 reply
    • 146 views

  6. johnny ssl cert expired

    By thofficial,   
    • 2 replies
    • 191 views

  7. [Solved] Request for Java Web Application (.war) Deployment - Username: duynguyen0407

    By duynguyen0407,
    • 1 reply
    • 200 views

  8. [Solved] reset account

    By cyranicusmcneff,
    • 1 reply
    • 185 views

  9. [Solved] Urgent: SNI Mismatch / SSL Routing Issue on All Domains & Subdomains (Username: texu)

    By Texus,
    • 1 reply
    • 383 views

  10. Please add alias domain synapsejournals.dedyn.io

    By khamdanaf,
    • 1 reply
    • 181 views

  11. [Solved] Wildcard SSL/TLS certificate - not secured

    By AdamMat,
    • 3 replies
    • 246 views

  12. [Solved] Server Error 503 Service Temporarily Unavailable

    By AdamMat,
    • 2 replies
    • 250 views

  13. I cannot send message from my mail account

    By kaviaresidence,
    • 1 reply
    • 201 views

  14. [Solved] please restore my account

    By aqillapradisa,
    • 1 reply
    • 143 views

  15. [Solved] add new domains

    By gianbr,
    • 1 reply
    • 170 views
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