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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,734 topics in this forum

  1. Try recreating fencer84 user

    By fencer84,
    • 2 replies
    • 446 views

  2. [Solved] Tommy invitation

    By filmegoo,
    • 2 replies
    • 543 views

  3. [Solved] Previous Donations....

    By skullys,
    • 4 replies
    • 679 views

  4. [Solved] Account Queued For The Past Week

    By webdevsemo,
    • 6 replies
    • 673 views

  5. [Solved] Add domain

    By cmh,
    • 4 replies
    • 527 views
    • cmh
    • cmh

  6. [Solved] Second domain on heliohost.org

    By kurtilk,   
    • 4 replies
    • 1.1k views

  7. [Solved] My website is not accessible & said under reconstruction

    By fuzmic,
    • 2 replies
    • 479 views

  8. [Solved] Close account bigfeet5

    By bigfeet4,
    • 4 replies
    • 639 views
    • Guest
    • Guest

  9. [Solved] tommy

    By yamutha,
    • 6 replies
    • 712 views

  10. Website not accessible

    By fuzmic,
    • 3 replies
    • 585 views

  11. Tommy request

    By parcela2,
    • 5 replies
    • 674 views

  12. Is the email address I received Back Up Notification For Tommy...

    By skullys,
    • 2 replies
    • 504 views

  13. Problems with e-mail

    By luanfrj,   
    • 1 reply
    • 630 views

  14. [Solved] Account Inactive (but it's not)

    By vnsmes,
    • 2 replies
    • 605 views

  15. How to know If moved

    By mrj,
    • 2 replies
    • 583 views
    • mrj
    • mrj
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