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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,797 topics in this forum

  1. loading site super slow

    By garrigue,
    • 8 replies
    • 1.2k views

  2. [Solved] different email for payment

    By maybe later,
    • 1 reply
    • 522 views

  3. [Solved] agregar un dominio adicional

    By nsantioe,
    • 3 replies
    • 628 views

  4. [Solved] Change Domain Name

    By rjgamero,
    • 5 replies
    • 857 views

  5. [Solved] Changing main domain

    By Voltex Pixel,
    • 1 reply
    • 599 views

  6. Update Krydos documentation to Python 3.10

    By masthst,
    • 2 replies
    • 773 views

  7. [Solved] Change Document Root Path

    By duplex,
    • 3 replies
    • 1.1k views

  8. [Solved] Change Domain

    By igna,
    • 2 replies
    • 683 views

  9. [Solved] New domain

    By sterremu,
    • 2 replies
    • 647 views

  10. [Solved] Add new domain

    By mateusfmello,
    • 1 reply
    • 586 views

  11. [Solved] request to add dns record

    By irlpinkiepie,
    • 4 replies
    • 660 views

  12. [Solved] is this scam?

    By ARD55,
    • 7 replies
    • 952 views

  13. [Solved] Change my domain please

    By jmoncada,
    • 3 replies
    • 571 views

  14. Link Donation | Plesk trasfer

    By shamshi,
    • 1 reply
    • 483 views

  15. Please don't move Tommy account

    By michaell1,
    • 1 reply
    • 455 views
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