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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

8,980 topics in this forum

  1. [Solved] Error establishing a database connection

    By Zerotrash,
    • 3 replies
    • 668 views

  2. [Solved] Move server

    By efrenra1,
    • 1 reply
    • 1k views

  3. [Inactive] Load monitoring 1 2

    By hearts,   
    • 18 replies
    • 1.9k views

  4. Solved] Nodejs on Tommy - Cron Job

    By paladino,
    • 2 replies
    • 715 views

  5. [Solved] Regarding deletion of my current account and creation of a new one.

    By ar7,   
    • 3 replies
    • 692 views

  6. [Solved] HELP! Johnny Database is DOWN!

    By examknow,
    • 1 reply
    • 493 views

  7. [Solved] Create a cron job

    By micasa52,   
    • 3 replies
    • 776 views

  8. [Solved] Remote access for postgres please

    By brettelliot,
    • 2 replies
    • 387 views

  9. [Solved] Server Move Request

    By grlzrare,
    • 2 replies
    • 498 views

  10. [Solved] No write access to PHP session directory

    By capoker,
    • 2 replies
    • 1.3k views

  11. [Solved] telegram bot

    By h7a378a,
    • 6 replies
    • 840 views

  12. [Solved] MYSQL JDBC CONNECTION ERROR

    By Ja23,   
    • 10 replies
    • 31.3k views

  13. [Solved] Ricky 500 Error caused by a foreign language string

    By arabich,   
    • 2 replies
    • 873 views

  14. [Solved] Error adding domain.

    By ballagyr,
    • 5 replies
    • 1k views

  15. [Solved] AutoSSL execution

    By kengamin,
    • 3 replies
    • 572 views
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