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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

9,113 topics in this forum

  1. Move Request From Johnny To Tommy

    By yaca,
    • 1 reply
    • 545 views

  2. CORS Issue even after adding required headers

    By recalasd,   
    • 2 replies
    • 886 views

  3. [Solved] Upgrade SQL Server

    By psalmite,
    • 2 replies
    • 601 views

  4. jpmveneracion.com problems

    By jpx3m.com,
    • 3 replies
    • 602 views

  5. [Solved] Unarchive: Juplay.me

    By juplay,
    • 1 reply
    • 477 views

  6. [Solved] Websites down very frequently 1 2

    By life,   
    • 21 replies
    • 2.8k views

  7. Luckperms

    By hotmaila,   
    • 8 replies
    • 979 views

  8. [Solved] Create New Account

    By leaodev,
    • 1 reply
    • 482 views

  9. [Solved] Move Request From Johnny To Tommy

    By niemen,
    • 2 replies
    • 613 views

  10. Tommy is returning 522 most of the time

    By mrj,
    • 1 reply
    • 581 views

  11. [Solved] AutoSSL - assistance needed.

    By azclubco,
    • 2 replies
    • 451 views

  12. Windows cannot access //johnny.heliohost.org@SSL@2078

    By extremeplayer32,
    • 3 replies
    • 933 views

  13. [Solved] PDO Error

    By forsythe,   
    • 2 replies
    • 973 views

  14. [Solved] Change of name

    By azclubco,
    • 7 replies
    • 733 views

  15. [Solved] More Cron jobs a day

    By azclubco,
    • 2 replies
    • 517 views
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