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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

10115 topics in this forum

  1. [Solved] Add domain to my account

    By theblock,   
    • 0 replies
    • 528 views

  2. [Solved] Add domain to my account.

    By intraserverin,
    • 3 replies
    • 848 views

  3. MySQL Database

    By rexvizconde,
    • 2 replies
    • 573 views

  4. [Solved] switching to other server

    By intraserverin,
    • 3 replies
    • 817 views

  5. [Solved] Can't login to heliohost.org

    By sortaloc,
    • 1 reply
    • 555 views

  6. [Solved] Password

    By Guest hunterp11,
    • 1 reply
    • 506 views

  7. [Solved] Lily Access

    By intrepidowlbear,
    • 3 replies
    • 801 views

  8. [Solved] reset password

    By heliot10,
    • 1 reply
    • 483 views

  9. [Solved] Ssl Error

    By muneeromran2001,
    • 1 reply
    • 785 views

  10. Not getting Plesk migration email

    By pokestar,
    • 1 reply
    • 582 views

  11. [Solved] Change domain

    By loginn404,
    • 4 replies
    • 726 views

  12. adding domain name

    By saadedd,
    • 0 replies
    • 482 views

  13. [Solved] change of main domain

    By todorecargas,
    • 1 reply
    • 607 views

  14. [Solved] Delete account

    By Guest,
    • 1 reply
    • 583 views

  15. [Solved] Please, send me reset password instructions for Heliohost

    By glebzer,
    • 3 replies
    • 618 views
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