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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.6k
    posts

10071 topics in this forum

  1. [Solved] STARTING OVER

    By abio,
    • 4 replies
    • 655 views

  2. [Solved] flutter apps?

    By gsakola,
    • 2 replies
    • 705 views

  3. Can not Login To Account

    By jljcksn,
    • 1 reply
    • 559 views

  4. [Solved] Unable to Sign In - Reset Password

    By osiixy,   
    • 1 reply
    • 655 views

  5. [Solved] Wipe configuration and start over.

    By jljcksn,
    • 1 reply
    • 603 views

  6. [Solved] Account no longer needed.

    By mahbd,
    • 1 reply
    • 566 views

  7. Change Account Email Address

    By SparkITMediaIndia,
    • 1 reply
    • 497 views

  8. [Solved] ASP.NET access requested

    By lautaro0298,
    • 3 replies
    • 662 views

  9. [Solved] Change My Main Domain

    By Shin,
    • 1 reply
    • 570 views

  10. [KRYDOS] ENABLING REMOTE ACCESS TO POSTGRES DB

    By mvivanco,   
    • 0 replies
    • 598 views

  11. [SOLVED]ADDING A NEW DOMAIN

    By baymin,
    • 0 replies
    • 595 views

  12. [Solved] ADDING A NEW DOMAIN

    By baymin,
    • 3 replies
    • 758 views

  13. [Solved] Donation via PayPal

    By Anachoreta,
    • 1 reply
    • 615 views

  14. Unable to login using the password

    By Renee,
    • 0 replies
    • 392 views

  15. [Solved] could you be so kind to change my password. user: alberto4

    By alberto4,
    • 1 reply
    • 555 views
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