bemi Posted May 31, 2023 Share Posted May 31, 2023 I just created my heliohost account, but when trying to login it fails. I reseted the password but it reseted only the helionet password. Quote Link to comment Share on other sites More sharing options...
wolstech Posted May 31, 2023 Share Posted May 31, 2023 Usually when we run into this issue with a brand new account, it's because of invalid characters in the password (e.g. accented characters, spaces, or characters from non-English languages). The system will accept them but they do not actually work, resulting in this issue. Please check your email for a link to reset the password. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.