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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,914 topics in this forum

  1. FTP login - Error: Authentication failed. Error: Critical error: Could not connect to server

    By niemen,
    • 1 reply
    • 626 views

  2. Renewing Account

    By petret2,
    • 1 reply
    • 443 views

  3. Registration

    By davincee,
    • 2 replies
    • 704 views

  4. Website error... Account suspended?

    By tstamphaus,
    • 1 reply
    • 642 views

  5. Activation of Wildcard SSL + Certificate assign to the mail domain

    By mysticwarriorx,
    • 5 replies
    • 733 views

  6. [Solved] can't get wordpress working

    By garrigue,
    • 3 replies
    • 855 views

  7. [Solved] Default plesk page not disapearing

    By textbased,
    • 2 replies
    • 791 views

  8. Renew my account

    By wyojhzhxa,
    • 1 reply
    • 524 views

  9. Host one more Website

    By mohanbihari00,
    • 1 reply
    • 628 views

  10. [Solved] sql priviledges issue

    By kanvull,   
    • 2 replies
    • 1.2k views

  11. [Solved] Unable to login

    By pancho88,
    • 8 replies
    • 1.6k views

  12. [Solved] Can't access my website 1 2

    By andreweb,
    • 20 replies
    • 3.1k views

  13. [Solved] password reset request

    By karaouf1,
    • 4 replies
    • 834 views

  14. [Solved] Wipe account

    By kanvull,
    • 1 reply
    • 653 views

  15. [Solved] Wipe Tommy's account

    By Kairion,   
    • 1 reply
    • 845 views
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