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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.6k
    posts

10071 topics in this forum

  1. [Solved] No more https

    By tdm,
    • 3 replies
    • 1.1k views

  2. [Solved] demande de compte

    By lulu,
    • 2 replies
    • 655 views

  3. Wiping

    By toluckys,
    • 1 reply
    • 518 views

  4. [Solved] After Login

    By dxdapps,
    • 1 reply
    • 845 views

  5. [Solved] Plesk on the Johnny server.

    By craziks,   
    • 1 reply
    • 711 views

  6. [Solved] Unable to access website using domain name.

    By mehacker369,
    • 3 replies
    • 757 views

  7. Add domain

    By spforsom,
    • 1 reply
    • 560 views

  8. [Solved] Why my registration email not coming?

    By Palpale,
    • 2 replies
    • 656 views

  9. [Solved] delete account

    By Guest hunterp11,
    • 3 replies
    • 756 views

  10. [Solved] i want to change domain from submovie20.helioho.st to submovie20.eu.org

    By agussmv18,
    • 1 reply
    • 649 views

  11. Add DNS record

    By u960651k,
    • 1 reply
    • 699 views

  12. i am having a problem with my domains

    By thorast,
    • 2 replies
    • 900 views

  13. Domains Only Connecting To Web Servers Default Page....

    By skullys,
    • 1 reply
    • 702 views

  14. Account suspended

    By darkrpg,
    • 3 replies
    • 767 views

  15. My IP Address on Tommy still the old IPV4 Address

    By stewguy,
    • 1 reply
    • 576 views
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