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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

10115 topics in this forum

  1. [Solved] I would like to cancel my VPS

    By keeday,
    • 1 reply
    • 526 views

  2. [Solved] please add the domains

    By ahmad201,
    • 1 reply
    • 11.5k views

  3. please raise max post size and max file size

    By realvanyek,
    • 1 reply
    • 712 views

  4. [Solved] Reset Password

    By barusu,
    • 1 reply
    • 552 views

  5. [Solved] No account found with that email address

    By ahmad201,
    • 3 replies
    • 803 views

  6. [Solved] Reset password

    By nulineng,
    • 2 replies
    • 791 views

  7. [Solved] pls add a domain name

    By artistwalks,
    • 1 reply
    • 611 views

  8. [Solved] Forget Password

    By man95,
    • 2 replies
    • 760 views

  9. [Solved] Not received email after donating $1 for Tommy plan

    By Firing,
    • 2 replies
    • 569 views

  10. [Solved] Account deletion

    By littlebirds,
    • 1 reply
    • 535 views

  11. [Solved] Query regarding archived account and password reset

    By rmurthy,
    • 2 replies
    • 816 views

  12. [Solved] Change domain name

    By philippebenoit,
    • 1 reply
    • 600 views

  13. [Solved] wipe my hosting account

    By zurita86,
    • 1 reply
    • 511 views

  14. [Solved] Requesting to change my main domain

    By axaultsystems,   
    • 3 replies
    • 824 views

  15. Add Domain Request

    By mironfoerster,
    • 1 reply
    • 545 views
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