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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,914 topics in this forum

  1. [Solved] Cancel VPS Sub

    By EasonLu07,
    • 1 reply
    • 628 views

  2. Tommy invitation

    By ignaciomtds,
    • 5 replies
    • 807 views

  3. [Solved] Error Connecting to Postgress Server

    By benmmonster,
    • 3 replies
    • 975 views

  4. [Solved] Change of domain

    By Saju,
    • 1 reply
    • 511 views

  5. SSH access to server?

    By landho,
    • 1 reply
    • 691 views

  6. How to connect my domain to website

    By Vedaang,
    • 1 reply
    • 472 views

  7. [Solved] Error when trying to create a PostgreSQL DB

    By landho,
    • 3 replies
    • 3.6k views

  8. [Solved] Account Deletion

    By iamthiago,
    • 1 reply
    • 473 views

  9. [Solved] could you please transfer my account

    By celestatone,
    • 12 replies
    • 1.4k views

  10. [Solved] I want to reset my account.

    By pseudokawaii,
    • 1 reply
    • 580 views

  11. transition to plesk

    By _andrewsl,
    • 1 reply
    • 457 views

  12. [Solved] after donation storage dont increase

    By mateusfmello,
    • 2 replies
    • 763 views

  13. [Solved] Can't access my account

    By gsiler,
    • 2 replies
    • 566 views

  14. [Solved] add domain

    By phxwolf,
    • 4 replies
    • 1.5k views

  15. Change timezone of the database

    By resparkman1,
    • 1 reply
    • 595 views
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