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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,914 topics in this forum

  1. [KRYDOS] ENABLING REMOTE ACCESS TO POSTGRES DB

    By mvivanco,   
    • 0 replies
    • 565 views

  2. [SOLVED]ADDING A NEW DOMAIN

    By baymin,
    • 0 replies
    • 552 views

  3. [Solved] ADDING A NEW DOMAIN

    By baymin,
    • 3 replies
    • 718 views

  4. [Solved] Donation via PayPal

    By Anachoreta,
    • 1 reply
    • 583 views

  5. Unable to login using the password

    By Renee,
    • 0 replies
    • 362 views

  6. [Solved] could you be so kind to change my password. user: alberto4

    By alberto4,
    • 1 reply
    • 523 views

  7. [Solved] Domain Change

    By mgpowersports,
    • 3 replies
    • 652 views

  8. [Solved] Trying to renew account that was suspended after inactivity

    By dave,
    • 1 reply
    • 505 views

  9. [Solved] Tommy Server Status Accurate?

    By irlpinkiepie,
    • 3 replies
    • 671 views

  10. Switching to a different server : Ricky 1 2

    By elkhaddir,
    • 17 replies
    • 2.5k views

  11. [Solved] change domain

    By tntprojects26,
    • 1 reply
    • 573 views

  12. Change my main domain

    By mrgev,
    • 1 reply
    • 492 views

  13. POP3 SMTP Email Servers

    By dcalori,
    • 2 replies
    • 1k views

  14. [Solved] reset password

    By heliot10,
    • 1 reply
    • 557 views

  15. [Solved] Have not recieved the Tommy account link after purchase.

    By oh_hello_mate,
    • 2 replies
    • 800 views
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