Jump to content

Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.6k
    posts

10071 topics in this forum

  1. [Solved] Reset Password

    By barusu,
    • 1 reply
    • 537 views

  2. [Solved] No account found with that email address

    By ahmad201,
    • 3 replies
    • 792 views

  3. [Solved] Reset password

    By nulineng,
    • 2 replies
    • 778 views

  4. [Solved] pls add a domain name

    By artistwalks,
    • 1 reply
    • 595 views

  5. [Solved] Forget Password

    By man95,
    • 2 replies
    • 741 views

  6. [Solved] Not received email after donating $1 for Tommy plan

    By Firing,
    • 2 replies
    • 556 views

  7. [Solved] Account deletion

    By littlebirds,
    • 1 reply
    • 516 views

  8. [Solved] Query regarding archived account and password reset

    By rmurthy,
    • 2 replies
    • 799 views

  9. [Solved] Change domain name

    By philippebenoit,
    • 1 reply
    • 582 views

  10. [Solved] wipe my hosting account

    By zurita86,
    • 1 reply
    • 503 views

  11. [Solved] Requesting to change my main domain

    By axaultsystems,   
    • 3 replies
    • 807 views

  12. Add Domain Request

    By mironfoerster,
    • 1 reply
    • 531 views

  13. [Solved] My domain

    By shobry41,
    • 4 replies
    • 888 views

  14. [Solved] i wanna use java in my acc

    By mayareskafi,
    • 4 replies
    • 1.1k views

  15. [Solved] Password Reset

    By barakagb,
    • 2 replies
    • 551 views
×
×
  • Create New...