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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.6k
    posts

10071 topics in this forum

  1. [Solved] Recover password

    By Xincs,
    • 3 replies
    • 543 views

  2. [Solved] Reset Password

    By mrjohn,
    • 1 reply
    • 521 views

  3. Domain asking

    By Aymo,
    • 1 reply
    • 712 views

  4. [Solved] Warning: Subscription was suspended. All your sites are not available. Overuse is not allowed

    By ahmad201,
    • 1 reply
    • 746 views

  5. [Solved] Asking for domaint adding

    By Dtc,
    • 1 reply
    • 911 views

  6. [Solved] Add 2 domains please

    By minihoot,
    • 2 replies
    • 825 views

  7. [Solved] Reset password

    By subhashr,
    • 1 reply
    • 468 views

  8. [Solved] Invite to Johnny Expired

    By commucr,
    • 1 reply
    • 518 views

  9. [Solved] Deletion of Three Domains and one domain to add

    By scientistgray,
    • 2 replies
    • 874 views

  10. [Solved] Add a domain please.

    By scientistgray,
    • 1 reply
    • 681 views

  11. I want donate 1$ for tommy Service upgrade

    By abarukayya,
    • 1 reply
    • 624 views

  12. [Solved] Asking for password reset

    By Dtc,
    • 1 reply
    • 662 views

  13. [Solved] Add new domain

    By vicente,
    • 1 reply
    • 537 views

  14. Login and Logout Issue

    By abarukayya,   
    • 1 reply
    • 687 views

  15. [Solved] Request for a domain change or adding new custom domain

    By abarukayya,   
    • 6 replies
    • 1.3k views
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