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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

10115 topics in this forum

  1. [Solved] Change of domain

    By Saju,
    • 1 reply
    • 551 views

  2. SSH access to server?

    By landho,
    • 1 reply
    • 732 views

  3. How to connect my domain to website

    By Vedaang,
    • 1 reply
    • 508 views

  4. [Solved] Error when trying to create a PostgreSQL DB

    By landho,
    • 3 replies
    • 4k views

  5. [Solved] Account Deletion

    By iamthiago,
    • 1 reply
    • 519 views

  6. [Solved] could you please transfer my account

    By celestatone,
    • 12 replies
    • 1.5k views

  7. [Solved] I want to reset my account.

    By pseudokawaii,
    • 1 reply
    • 621 views

  8. transition to plesk

    By _andrewsl,
    • 1 reply
    • 500 views

  9. [Solved] after donation storage dont increase

    By mateusfmello,
    • 2 replies
    • 816 views

  10. [Solved] Can't access my account

    By gsiler,
    • 2 replies
    • 621 views

  11. [Solved] add domain

    By phxwolf,
    • 4 replies
    • 1.6k views

  12. Change timezone of the database

    By resparkman1,
    • 1 reply
    • 631 views

  13. [Solved] Can you change my main domain?

    By veloi,
    • 2 replies
    • 714 views

  14. [Solved] change the main domain

    By streamer,
    • 6 replies
    • 1.2k views

  15. [Solved] Request account reset masthst

    By masthst,
    • 3 replies
    • 857 views
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