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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

10115 topics in this forum

  1. Email to transfer account to Plesk not received

    By roberto3,
    • 1 reply
    • 660 views

  2. [Solved] change of main domain

    By bca,
    • 1 reply
    • 671 views

  3. [Solved] main domain change

    By tristano,
    • 1 reply
    • 747 views

  4. [Solved] Unable to SSH in

    By CaseyB,
    • 2 replies
    • 930 views

  5. I am not seeing python domain

    By sutheeshbose,
    • 1 reply
    • 623 views

  6. [Solved] CHANGE MAIN DOMAIN

    By abio,
    • 1 reply
    • 545 views

  7. [Solved] Tommy

    By Sumit Saw,
    • 1 reply
    • 497 views

  8. [Solved] Help with password reset

    By superqoo,
    • 2 replies
    • 575 views

  9. [Solved] Failed to login after account transference to Plesk

    By dalfc,
    • 1 reply
    • 715 views

  10. Cannot login after renewing inactive account

    By stewguy,
    • 2 replies
    • 747 views

  11. [Solved] Change my Domain name

    By Guest heavenly,
    • 1 reply
    • 538 views

  12. [Solved] extend storadge, and take my money.

    By itismedavid,
    • 3 replies
    • 762 views

  13. [Solved] Domain name change

    By cristianpop,
    • 1 reply
    • 661 views

  14. [Solved] Account Deletion

    By omrahm,
    • 4 replies
    • 1k views

  15. [Solved] Please reset the password. Cannot access my account

    By vineetpandey,   
    • 1 reply
    • 730 views
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