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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

10115 topics in this forum

  1. [Solved] Server move and domain change

    By Guest hunterp11,
    • 3 replies
    • 641 views

  2. Please check your email and click the link in the email to indicate whether you're ready to move or if you'd like to wait a bit longer.

    By rodtvudt,
    • 2 replies
    • 635 views

  3. VPS issue

    By shaacc2019,
    • 1 reply
    • 566 views

  4. Need SSL

    By yesuswe,
    • 1 reply
    • 491 views

  5. Domains been disabled

    By mateusfmello2,
    • 1 reply
    • 487 views

  6. [Solved] Ractivate account TMR2

    By tmr,
    • 2 replies
    • 602 views
    • tmr
    • tmr

  7. [Solved] Rename Account Forum

    By DEUS-DEI,
    • 2 replies
    • 556 views

  8. [Solved] I need help with couple things if you can...

    By flechen,
    • 1 reply
    • 671 views

  9. [Solved] I totally meant to use different email and username.

    By flechen,
    • 6 replies
    • 1k views

  10. [Solved] Format or wipe account

    By yasky,
    • 2 replies
    • 744 views

  11. [Solved] Please upgrade my plan to Tommy from Johnny

    By Guest,
    • 6 replies
    • 736 views
    • Guest
    • Guest

  12. [Solved] Cloudflare DNS

    By cielitoangelo,
    • 6 replies
    • 1.7k views

  13. [Solved] My Account Password

    By cvary611,
    • 1 reply
    • 593 views

  14. [Solved] Invalid invite link

    By c00lcr4b,
    • 1 reply
    • 807 views

  15. [Solved] Reset to Default

    By Spaceium,
    • 6 replies
    • 1.2k views
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